Amul-TheTaste of India

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    y Amul (Anand Milk Union Limited), formed in 1946, is a dairycooperative movement in India.

    y It is managed by Gujarat Co-operative Milk Marketing FederationLtd. (GCMMF).

    y AMUL is based in Anand, Gujarat and has been a sterling exampleof a co-operative organization's success in the long term. TheAmul Pattern has established itself as a uniquely appropriatemodel for rural development.

    y Amul has spurred the White Revolution of India. It is also theworld's biggest vegetarian cheese brand.

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    Robust Supply ChainThe vast and complex supply chain Hierarchical network of cooperatives

    Stretches from small suppliers to large fragmented markets

    Low Cost StrategyAmul adopted a low-cost price strategy to make its productsaffordable and attractive to consumers by guaranteeing

    Them value for money

    Diverse Product MixAmul Butter, Milk Powder, Ghee,

    Amulspray, Cheese, Chocolates,

    Shrikhand, Ice cream,

    Nutramul, Milk and Amulya

    Strong Distribution NetworkAmul products are available in over 500,000 retail outlets across

    India through its network of over 3,500 distributors.

    47 depots with dry and cold warehouses to buffer inventory of the

    entire range of products.

    Technology and e-initiativesNew products

    Process technology

    Complementary assets to enhance milk productionE-commerce.

    Success!!

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    y GCMMF: Gujarat Cooperative Milk Marketing Federation

    y GCMMF is India's largest food products marketing organization. Itis a state level apex body of milk cooperatives in Gujarat whichaims to provide remunerative returns to the farmers and also

    serve the interest of consumers by providing quality productswhich are good value for money.

    y CRISIL, India's leading Ratings, Research, Risk and Policy Advisorycompany, has assigned its highest ratings of "AAA/Stable/P1+" tothe various bank facilities of GCMMF.

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    Members: 13 district cooperative milkproducers' Union

    No. of Producer Members: 2.79 million

    No. of Village Societies: 13,328

    Total Milk handling capacity: 11.22 million liters per day

    Milk collection (Total - 2008-09):

    3.05 billion liters

    Milk collection (Daily Average2008-09): 8.4 million liters

    Milk Drying Capacity: 626 Mts. per day

    Cattle feed manufacturingCapacity:

    3500 Mts. per day

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    Category Market Share Market Position

    Butter, Ghee 85% 1

    Milk Powder 40% 1

    Cheese 50% 1

    Ice-cream 24.75% 2

    Sweets 50% 1

    Chocolate Drink 90% 1

    Chocolate 10% 3

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    RAW MILK

    DriedSkimmed Milk

    Powder

    Packaged Milk

    Ice creamBeverages

    Condensed

    GheeButterCream

    pasteurization

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    Kids

    Women

    Calorie Conscious

    Health Conscious

    Youth

    Amul Kool Chocolate MilkNutramul Energy DrinkAmul Kool Millk Shaake

    Amul Calci +

    Utterly Delicious PizzaAmul Emmental CheeseAmul Cheese Spreadsv

    Amul LiteSagar Skimmed Milk PowderAmul Lite Slim and Trim Milk

    NutramulAmul Shakti Health FoodDrink

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    Milk

    Butter/Cheese/GheeButter/Cheese/Ghee

    Ice-cream Manufacturers

    Restaurant/Food Chains

    Temples

    Bakery & Confectionaries

    Pizza Retailers

    Snacks Retailers

    Coffee Shop Chains

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    Product Pricing

    Place Promotion

    Strategy

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    y Tracks consumer needs and theyrechanging lifestyles, and accordinglydevelops products to suit their needs.

    y Product quality plays a paramount role andso does packaging.

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    y Amul never forgot its primarycustomer

    - Amul collects 447,000 ltrs of milkfrom 2.12 million farmers (manyilliterate)

    y Product for youth

    - Amul launched Chocolate milk underbrand

    name of Amul Kool Koko targeting theyouth

    y Product for diabetic people

    - Indias First Pro-Biotic Wellness Icecream &

    Sugar Free Delights For Diabetics

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    y Product for the healthconscious

    - Amul Launched low fat, lowcholesterol

    bread spreads

    y Product for the pricesensitive India

    - Low Priced Amul Ice Creams andaffordable sagar whitener

    y Product for the urban class

    - Amul launched emmental,gouda and pizza mozzarella cheese

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    Secret Philosophy

    Progressive addition of higher value products

    while maintaining the desired growth in existingproducts.

    Amul introduced products with consistent value

    addition but never left the core philosophy of

    providing milk at a basic, affordable price

    Seeking unfamiliar products or markets inthe pursuits of growth with both dairy and non-dairy products

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    y The main USP of AMUL brands is its low pricing.

    y It hits at the transnational by reducing its prices on itas product portfolio.

    y The competitive advantage is its backwardintegrations strategy, which helps, substantially in costreduction.

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    y Any food company requires a dedicated cold changenetwork.

    y AMUL boasts of the largest cold network (18000

    refrigerators) in India, as compared to any othercompany.

    y It is surprising to note that its sell pizzas in ruralmarkets too.

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    y AMUL spends very less on its advertising budget, butspends it very effectively.

    y It has the power of an umbrella brand- AMUL, which

    is highly respected brand name and enjoys the trust of1000 million households.

    y Thanks to its brand mascot, the Amul girl, the co-operative has been able to get away with spending just

    one per cent of its revenues on advertising.

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    y In contrast, its competitors spend anywhere between 7

    to 10 percent on advertising.y Amuls positioning its Value for Money.

    y It uses the service of Da Cunha Associates and FCBUlka for its advertising efforts.

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    AMUL is well known for its innovative hoardings. Find below afew:

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    Customer

    Company

    Competitor

    Customers extremely satisfiedMoved from loose milk topackaged milkReady to try more productsImproved socio-economicconditions

    Largest milk brand in AsiaMore than 30 dairy brandsMarket leader in ghee & butterVery strong supply chainEnjoys Fine reputationQuality with Affordability

    Defending against Mahananda,Vijay, Milma & other co-operativemilk brands

    Aggressive moves againstBritannia, Nestle, Mother Dairy

    and Kwality

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    WeaknessesRisks of highly complexsupply chain systemStrong dependency on weakinfrastructureAlliance with third parties

    who do not belong to theorganized sector

    Opportunities

    Penetrate internationalmarketsDiversify product portfolio toenter new product categoriesand expand existingcategories like processedfoods, chocolates etc

    Threats

    Competitors - HindustanLever, Nestle and BritanniaStill competition from MNCsin butterGrowing price of milk andmilk productsBan on export of milk powder

    StrengthsLargest food brand in IndiaHigh Quality, Low PriceWorld's Largest Pouched MilkBrandAnnual turnover of US $1504

    millionHighly Diverse Product MixRobust Distribution Network

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    Business

    growth

    Rate

    Relative Market Share

    High Low

    High

    Low

    Amul Chocolate

    Amul Butter

    Amul Cheese

    Amul Chocolate drink

    Amul Ice-cream

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    To improve further Amul can try out the following ideas:I) Amul can venture out on new products like Toned

    milk, Condensed milk that can be used for sweets, Babyfood products,

    II) There are certain product like Amul basundi,gulab jamoon, choclates etc which are not as popular asAmul ice cream. Amul must try to understand the cause ofthis through thorough market research and work onimproving these products

    III) Though Amuls hoardings are a huge success, itcan penetrate even better in the rural areas by advertisingthrough the media viz cable channels and newspapers.Sponsoring shows in TV, sports events can be of greathelp.

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