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Staff PresentationJune 2015

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• Organisation wide issues

• WH&S

• Update from our programs and teams

• Questions and feedback

This confidential and commercially sensitive information has been shared with you in the interests of open and transparent communication with staff. Please respect this intent.

Agenda

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• ADHC funded programs ceased service delivery the week 25-29 May, with farewells to families and staff also occurring over this period

• Meetings with the new ADHC funded service providers across SES and SWS have been conducted over the month. Clients unable to meet with the new providers are accessing support around the information shared and their individual transitions via phone contact in the majority of cases. Following the closure of service delivery by Learning Links we are now progressing the next stage of the transition which involves handover of client information files. This significant, complex task involves all staff in ADHC funded programs, supported by Admin and IT staff members

• The full Customer Satisfaction Survey report has been finalised and can be accessed through Marketing.

• Pro bono volunteer David Wayne will be developing professional development for our staff in the areas of leadership, teams and customer service to support our Customer First initiative.

Organisation wide

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Mt Pritchard

• No new incidents to report

Peakhurst

• Employee cut finger

Preschool

• Air conditioner panel fell off

• Hot drinks being brought on premises by parents

• Water course blocked

• Water leaking from air vent/fan

Maroubra

• Electrical safety switch hazard

WH&S Site Issues

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WH&S discussion point : Flood Plan

• A Flood plan has been developed for our Peakhurst Office including the Preschool. The plan provides a cohesive response to a flooding situation and ongoing actions to ensure that Learning Links is always prepared for a flooding incident.

• The Flood plan will be distributed to all staff and posted in key areas around the Peakhurst Office and Preschool.

• The plan has two key sections:

1. The FLOOD Incident Response plan – which identifies the roles and responsibilities of the Flood Response team and the decisions and that need to be made during a flood situation. This section also outlines the tasks that need to be carried out when flooding occurs.

2. The Post FLOOD Review plan - assists Learning Links with reviewing the actions taken on the day of the Flood and ensures that any lessons learnt are identified and actions put in place to mitigate any future risks.

• A new FLOOD Emergency Kit – will be available and stored in the store room on the ground floor at Peakhurst . All items to be tagged Flood Emergency Kit and replenished as appropriate.

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Human Resources

Fortnightly Pays:• Every so often, instead of 26 fortnightly pays in a year, there will be 27 fortnightly pays in a year. • According to Learning Links current pay schedule, a 27-pay year is due to happen in the 2016

Financial Year.• The ATO recommends that employees consider having additional tax withheld from their pays each

fortnight to cover the expected tax shortfall. • If you do not you may have a tax bill when you complete your 2016 tax return.• The current fortnightly tax table includes the recommended additional PAYG withholding as follows:

Fortnightly Earnings Additional Withholding$1,390 to $2,999 $12.00$3,000 to $6,799 $17.00$6,800 and over $42.00

• Please note: The 15/16 tax tables are not yet available and will come out closer to the end of the financial year. You may want to wait until they are published before deciding how much extra tax you want withheld. You may like to consider paying a bit more than suggested amount if you have a HELP debt.

• If you would like to have extra tax withheld from your pay each fortnight, please send an email to payroll@learninglinks.org.au stating how much extra tax you wish to be withheld and the date you would like the extra withholding to start.

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• An Interim client intake model has been established across Client Services as part of our Customer First initiative.

• First successful grant received for a pilot Educational Support Program in schools. This will be conducted at Lidcombe Public School – very exciting to be beginning to provide this service within school settings.

• New casual teachers are just beginning their induction process – this will help open up new sessions at Maroubra and Peakhurst to help families patiently waiting for services.

• We successfully tendered for the Bankstown CFC Grant for Reading for Life

• We on a provisional waiting list to receive LEEIP funding

• The Pilot projects with Ability Options in both the Hunter Region and south west Sydney continue to progress. The staff recruited to undertake the pilot in the Hunter have completed orientation with both organisations and have been involved in the development of network opportunities, planning of presentations and work with the team at Ability Options.The pilot with Ability Options in Liverpool involves Learning Links’ speech pathologists (Alyssa Piper and Elean Chan) and occupational therapists (Bronwyn Turnbull and Jean Cabides) co-facilitating group sessions for young children in Out of Home Care.

Client Services

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• Preschool Viability Project – This project is well underway and is included as 1 of 2 major priorities within the Quality Improvement Plan. The project encompasses a range of strategies and research to ensure the preschool remains viable into the future with consideration and planning currently occurring regarding the following areas: ( 1) New marketing materials (brochure, website, banner) and marketing campaign within the local community to promote our service (libraries, playgroups, schools); (2) development of a positive relationship with Peakhurst South Public School for mutual benefit of the Preschool and school

• The Preschool continues to be involved in the Cluster Management Project trial (funded by DEC and facilitated by CCCC). Through the CMP the preschool recently received customised staff training regarding Documentation (of children’s educational programs). We also recently attended training regarding Board & Approved Provider Training. Through the CMP we have had a compliance visit and report to assist us in maintaining and improving the quality of the practices in our program. This support will continue until mid 2016.

Preschool

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• The planning around the closure of Mt Pritchard continues to progress as we move towards the removal date of 16th June. Current priorities revolve around (1) securing an alternative venue/s on a rental basis in order to continue service delivery and maintain our strong presence across the neighbouring communities (2) sorting and clearing equipment and resources (3) planning around the accommodation of Mt Pritchard based staff at Maroubra and Peakhurst and (4) confirming the rental agreement for Oatley Cottage over the remainder of 2015

• The majority of the follow-up work required as a result of the most recent flood situation has been finalised. This includes the development of the Flood Plan for Peakhurst as outlined earlier

• Fire Safety detectors have been installed at Maroubra in order that the premises are compliant with regulations

Operations

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Corporate Services 

Finance – April 2015

• The overall revenue was $1,258.0K against forecast revenue of $1,180.4K and the net surplus was $70.4K compared to a forecast net deficit of ($29.1K). Client Services was $31.3K above forecast. Commercial Enterprises, comprising of Housie & OOSH was $15.2K above forecast. Fundraising and Grants were below forecast by $(1.1)K. Support Services cost was $54.0K below forecast.

Year to Date

• Revenue – Total revenue of $13.2 Million is $145.1K ahead of forecast and the YTD net surplus of $223.6K is $293.4K ahead of forecast.

• Net Surplus/(Deficit) – Compared to forecast: Client Services are +$1.7K, Commercial Enterprises +$65.3K, Fundraising & Grants -$3.9K & Support Services +$230.4K.

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Corporate Services 

• The Support Services variance includes $172K of expected ADHC Transition Costs that have been apportioned to Client Services

10 months to April 2015 - Net Surplus/(Deficit) vs Forecast

Variance$'000

Client Services 1.7Housie & Bingo 114.6EEC -32.4 OOSH -16.9 Fundraising & Grants -3.9 Support Services 230.3Total 293.4

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• 15th June 2015 - Main number for Mt. Pritchard 02 9426 4300 will be diverted to Peakhurst

• 25th June 2015 - MT. Pritchard Phone and Internet connection will be disabled

• Moving 1 Data to cloud still in Pilot phase. We are currently testing data accessibility, backup and disaster recovery with 1Data.

• 3rd week of June – Peakhurst Phone system will be installed

Information Technology

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Marketing & Business Development

Marketing & Fundraising

• The LL Scrabble fundraiser event preparation is progressing well with 3 corporate sponsors now on board and around 80 registrations in place.

• LL has launched an artwork competition to schools across Sydney for children with learning disabilities/difficulties. The top 10 artworks will be displayed and auctioned at the Museum of Contemporary Art at our Scrabble Challenge on June 17th with funds going towards the LL disadvantaged children’s education fund. The winners of each of the primary and high school category will receive some great prizes donated by corporates.

• LL were chosen as the sole charity to be supported at a local Junior Rugby day in Sylvania held recently. The day saw over 300 kids plus their families between Rockdale and Engadine take part in an open day. The Club raised funds through gold coin donations on the day to go to the LL Disadvantaged Children’s Education Fund. Amount TBC.

• The LL Facebook page is continuing to grow and this month we surpassed the 1000 likes, hitting 1053! Our engagement level is also increasing as a result of information sharing from across a wide range parenting and learning organisations.

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Partnerships

• Goodstart Early Learning Partnership to commence officially in July 2015 in Newcastle. This will include therapy services for children and educators across 3-4 centres.

• Reviewing Corporate Volunteer Days to potentially have 4 set package/options per year, rather than ad hoc days. This is to ensure time and services required are better utilised.

• Secured over $70k since Jan 15 in tailored professional development programs. These are the professional development training we deliver direct to clients. Satisfaction levels with programs delivered has been consistently high.

Marketing & Business Development

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Government Funding, Trusts & Funds

• Success with the tender to Bankstown Communities for Children through the Smith Family to deliver Reading for Life in local schools valued at $120K

• 50 ClubGRANTS applications written to date valued at over $700,000. More will be submitted during June.

• Other applications sent to Mission Australia, Real Needs Insurance, Randwick Council and Paul Newman Foundation.

• Unfortunately we were unsuccessful with our funding submission to Fairfield Communities for Children.

Marketing & Business Development

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Commercial Enterprises

Housie

• Housie had another strong month in April with a net profit of $22k vs our latest forecast and up a staggering $502k vs year ago. We started a new session at Berkeley Sports Club and in June we will commence 2 new sessions at the Richmond Club along with new sessions at Ingleburn, St Mary’s and Penrith RSL We are looking at 3 additional sessions in July.

Childcare with Clubs

• In line with our revenue diversification and growth strategy, negotiations are underway a large North Western Sydney club re LL operating a Long Day Child Care Centre. We are in the process of signing a Memorandum of Understanding with the club.

Oosh

• McCallums Hill Oosh continues to grow with maximum numbers achieved at all morning sessions and numbers are growing strongly during afternoon sessions. We have applied to the Department for increased numbers to run Vacation care and Staff development days commencing at the end of term2 Our April numbers are down due to school holidays and no vacation care but this will bot be an issue moving forward. We have been granted inclusion support for 4 staff members given the number of children with additional needs at the centre

Club Grants

• Presentations to Clubs are almost completed and hopefully the results will be positive;

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Welcome and Farewell

A warm welcome to:

• Leo Iosifidis

• Alejandra Droguett-fuentes

• Mira Gray

• Winny Lau

• Bronwyn Turnbull

• Maram Salem

We are delighted to have you as part of the LL family!

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We say goodbye and thank you to:

• Susan Green

• Ann Chantiri

• Kumari Taylor

• Amanda Wheeler

• Samantha Hornery

• Chris Wicks

• Alexis Kim

• Lauren Osborne

• Julia Proctor

• Tina Le

• Staff Farewells for all staff leaving the organisation in June occurred on the for 27/05/15 ( Peakhurst) 2/6/15 at Mt Pritchard

Thank you for your contribution to Learning Links.

We wish you all the best in your future endeavours...

Welcome and Farewell

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Questions and Feedback