Video Creation for B2B Marketers

Post on 29-Oct-2014

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165 video views per day = 1 hyper-efficient sales rep. A well-produced video lets you deliver clear and concise messages 24/7 in a format that's easily viewed and shared by millions of customers and prospects. That's why online video is such a compelling medium for B2B marketers. In this session, we'll walk you through salesforce.com’s video strategy and provide tips on how to produce product demos, testimonials, and event videos. We'll also highlight ways to grow your distribution and manage your video catalog most effectively.

Transcript of Video Creation for B2B Marketers

Video Creation for B2B MarketersMarketing Professionals

Jamie Grenney: salesforce.comSarah Patterson: salesforce.comSheridan Gaenger: salesforce.comBryan Ebzery: salesforce.comCharlie Smith: salesforce.com

Online Video Has Become More Accessible

Improved Online Video Experience

Growth of the Mobile Internet

TV and Internet Converge

Agenda

How to Salesforce Uses Online Video for B2B

Marketing

Magic Formula for Creating Successful Videos– Product Demos

– Webinars

– Customer Testimonials

– Event Video

Safe harbor statement under the Private Securities Litigation Reform Act of 1995: This presentation may contain forward-looking statements that involve risks, uncertainties, and assumptions. If any such uncertainties materialize or if any of the assumptions proves incorrect, the results of salesforce.com, inc. could differ materially from the results expressed or implied by the forward-looking statements we make. All statements other than statements of historical fact could be deemed forward-looking, including any projections of subscriber growth, earnings, revenues, or other financial items and any statements regarding strategies or plans of management for future operations, statements of belief, any statements concerning new, planned, or upgraded services or technology developments and customer contracts or use of our services.

The risks and uncertainties referred to above include – but are not limited to – risks associated with developing and delivering new functionality for our service, our new business model, our past operating losses, possible fluctuations in our operating results and rate of growth, interruptions or delays in our Web hosting, breach of our security measures, the outcome of intellectual property and other litigation, risks associated with possible mergers and acquisitions, the immature market in which we operate, our relatively limited operating history, our ability to expand, retain, and motivate our employees and manage our growth, new releases of our service and successful customer deployment, our limited history reselling non-salesforce.com products, and utilization and selling to larger enterprise customers. Further information on potential factors that could affect the financial results of salesforce.com, inc. is included in our annual report on Form 10-K for the most recent fiscal year ended January 31, 2010. This documents and others are available on the SEC Filings section of the Investor Information section of our Web site.

Any unreleased services or features referenced in this or other press releases or public statements are not currently available and may not be delivered on time or at all. Customers who purchase our services should make the purchase decisions based upon features that are currently available. Salesforce.com, inc. assumes no obligation and does not intend to update these forward-looking statements.

Safe Harbor

Feb

2009

May 2

009

Aug 2

009

Nov 2

009

Feb

2010

May 2

010

Aug 2

010

Nov 2

010

Views Per Day11,000+11,000+

11,000 video views a day =

a) average video view is 2 minutesb) average hyper-efficient rep pitches 8 hours a day, no breaks

Assumptions

Hyper-efficient Reps6666

Enterprise Administration

Extendable Data Model

Customizable Dashboards

What’s in Store for the Year To Come

YouTube Advertising

Call-to-Action Overlays

Fall-Back Solution

Fall-Over

98.6% 1.4%Primary

Helping Other Groups Leverage Video

Video Localization

Crowdsourcing Video

Text-To-Movie Video Creation

Salesforce Live

These Are Our Top 72 Videos

What’s the Magic Formula?

Demo Videos

Webinars

Events

Testimonials

Magic Formula for Creating a Successful Video

Objective1

Promotion3

Production2

ROI4

Sarah Patterson

salesforce.com

Product Demo1

Production Timeline

3 Weeks

Video ProductionRecord Your ScriptAnimatingEditing TransitionsAdd Background MusicDeliver an to MPEG4

5 Days

Build SlidesBuild SlidesRehearse Your Script

3 Days

Frame the ProjectDefine Your ObjectivesWrite Your Slide TitlesWrite Your Script

1 Day

Promote Your VideoUpload to YouTubeAdd AnnotationsPush it Out Through Social ChannelsAdd it to the WebsitePromote Inside (or Just Outside) the Product

Headcount15

Person-Days Invested Per Video

Program Dollars$5,000

Fixed Cost+

2

Production Costs$14,000

Per Video=

3 Weeks

LocalizationSend Draft of ScriptLocalize Script and DemoRecord VoiceoverRecord Localized DemoDeliver an to MPEG4

Demo Videos

Promotional Strategy

YouTubeChannel

YouTubeAdvertising

Embedded on salesforce.comYouTube Watch Page

Average Views Per Month5,100

Longevity9-18 Months

Est. Cost Per View$0.20 Per View+ =

3

1) Should you be advertising against this video?

2) Is this a video which sales is going to send to customers?

3) What page on your website is this video going to go on?

Demo VideosDemo Videos

Demo Videos Promotional Strategy

YouTubeChannel

YouTubeAdvertising

YouTube Watch Page

3

1) Does your content have appeal beyond your core customers?

2) Can you trendjack a hot topic?

3) Have you optimized your video for search?

YouTube Watch Page

Embedded Players

YouTube Search 18%Related Videos 15%Google Search 7%

Average Views Per Month12,000

Longevity24-36 Months

Est. Cost Per View$0.5 Per View+ =

5,625 video views a month =

a) average video view is 2 minutesb) average hyper-efficient rep pitches 8 hours a day, no breaks

Assumptions

Hyper-efficient Reps11

Return on Investment4

Virtual Salary$67,500 Per Year

Return on Investment4

Views on YouTube150,000 Views

Form CompletesX,000 Per Month

=* Est. Conversion Rate0.X%

Return on Investment4

Form CompletesXX,000 Per Month

Sheridan Gaenger

salesforce.com

Traditional Live Webinars1

On-Demand Webinar1

On-Demand Webinar1

Registration Page Offer

Production2 Webinars

Production

1 Day

Record Your PresentationRecord Your ScriptEdit Your RecordingAnimate Slide TransitionsRecord Your VideoAdd Background MusicExport to MPEG4

1 Day

Build SlidesBuild SlidesRehearse Your Script

1 Day

Frame the ProjectDefine Your ObjectivesWrite Your Slide TitlesWrite Your Script

1 Day

Promote Your VideoUpload to YouTubeAdd AnnotationsPush it Out Through Social ChannelsAdd it to the Website

Headcount4 Person-Days

Per Video

Program Dollars$500 Fixed Costs

Home Studio+

Production Costs$1,200

Per Video=

2 Webinars

YouTube Watch Page

YouTube Search 18%Related Videos 15%Google Search 7%

YouTube Watch Page

YouTube Channel Embedded Players

1) Have you pushed it out through social channels?

2) Can you trendjack a hot topic?

3) Have you optimized your video for search?

Promotion

Views First 30 Days410

Longevity3-12 Months+

Cost Per View$0.50 Per View=

3 Webinars

Promotion

Test9

Identify Winners2-3=

3 Webinars

Return on Investment4

Pipeline$50,000 (depends on avg. deal size)=

Form Completes50 (depends on promotion)

165 video views a day =

a) average video view is 2 minutesb) average hyper-efficient rep pitches 8 hours a day, no breaks

Assumptions

Hyper-efficient Rep11

Return On Investment4

Virtual Payroll$67,500 Per Year

Bryan Ebzery

salesforce.com

Customer Video1

Testimonials

0.25-4.0 Day Per Video

Post ProductionCatalog Your RecordingsGet Transcripts MadeCreate Composite VideosAdd Background MusicExport to MPEG4

1 Day

Record CustomersSetup EquipmentPrep CustomersRecord the Interview

5 Days

Frame the ProjectDefine Your ObjectivesIdentify Your SpeakersSchedule the ShootWrite Your Questions

.5 Days Per Video

Promote Your VideoUpload to YouTubeAdd it to a PlaylistAdd it to the WebsiteAdd it to Email CampaignsUse it at Events

Headcount10

Person-Days Invested Per Event

Program Dollars$20,000

On-Site Production+

Production Costs$30,800

Per Video=

Production2

1) Is it a video sales is going to send out?

2) Is it embedded on a highly trafficked page on your site?

Promotional Tactics23

Average Video Views1,500

Longevity1 – 2 Years+

Cost Per View$1 Per View=

Embedded Players

YouTube Watch Page

YouTube Search 18%Related Videos 15%Google Search 7%

Testimonials

Return on Investment4

Engagement23,600 views

Conversion Uplift5%

* Pipeline$XXX,000,000

=

Charlie Smith filling in for

Kevin Wood

salesforce.com

Live Events1

Live Events1

Production

Day Of The Event

Record the KeynoteCapture Live BroadcastRespond to Twitter StreamExport Recorded Segments

Day Before

Dry RunRehearse the program

60 Days Out

Frame the ProjectVenueProduction SetupShow Flow

Day After Event

Promote Your VideoAdd AnnotationsPush it Out Through Social ChannelsAdd it to the WebsiteCreate Highlight Reels

Promote the EventEmail BlastsWebsite Promos

Week Before

Headcount10

Man-Days Invested Per Event

Program Dollars$20,000

On-Site Production+

Production Costs$30,800

Per Video=

2 Events

YouTube Watch Page

YouTubeAdvertising

YouTube ChannelMobile

1) Have you built the buzz up on social media channels?

2) Are you promoting the event on your website?

Promotion

Views First 30 Days9,265

Longevity1-4 Months

+Cost Per View$3 Per View

=

3 Events

Return on Investment4

Form CompletesX,000k Depends on Promotion

Pipeline$X00,000,000=

166 video views a day =

a) average video view is 2 minutesb) average hyper-efficient rep pitches 8 hours a day, no breaks

Assumptions

Hyper-efficient Exec11

Return On Investment4

Virtual Payroll$20,000 Per Month

Email MarketingYour Site YouTube Organic Promoted Videos Email Templates Social Media PR Outreach

Promotion

Event VideoProduct Demos On-Demand Webinars Customer Testimonials

Content

Your Site Private VideosYouTube Third Party Embeds

Distribution

Rep Productivity Pipeline Conversion

ROI

Questions

Sarah Patterson

Jamie Grenney Charlie Smith

Sheridan Gaenger