The Future of Tablets New Orleans - The Comscore

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Tablets - The Fourth Screen is Going Mainstream Combining portability with powerful computing functionality in a sleek, user-friendly package, tablets have emerged as the fourth screen, heralding a shift to an increasingly multi-device lifestyle that is becoming the norm for many consumers we call “digital omnivores” who engage seamlessly with multiple online touchpoints throughout a day. Even when accessing the same content, each device has very different peak usage times throughout a typical day, highlighting their varying use cases and value propositions to the digitally-connected consumer. Hans Fredricks, Vice President for Mobile- comScore

Transcript of The Future of Tablets New Orleans - The Comscore

Tablets: The Fourth Screen is Going Mainstream

Hans Fredericks, VP Mobile

For questions or more information, please email press@comscore.com

2 © comScore, Inc. Proprietary.

Plan for Today

The History of Smartphones and the Rise of Tablets

The ‘Digital Omnivore’

Understanding the Tablet Owner

Insights on Tablet Usage

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The History of Smartphones and the Rise of Tablets

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10,000

20,000

30,000

40,000

50,000

60,000

70,000

80,000

90,000

100,000

2000 2001 2002 2003 2004 2005 2006 2007 2008 2009 2010 2011

Devic

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wners

(000s)

US Smartphone and Tablet Ownership Growth Source: comScore MobiLens

Smartphones Tablets

Smartphones Began to Hockey-stick in 2007-2008

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Will Achieve Majority, a Decade+ After Introduction

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US Smartphone and Tablet Ownership Growth Source: comScore MobiLens

Smartphones Tablets

106 Million Smartphone

Owners as of March 2012

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US Smartphone and Tablet Ownership Growth Source: comScore MobiLens

Smartphones Tablets

iPad Introduction Created Media Tablet Category

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Tablets Ramping Much Faster than Smartphones

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US Smartphone and Tablet Ownership Growth Source: comScore MobiLens

Smartphones Tablets

40 Million Consumer Tablet Owners

in less than 2 years

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The ‘Digital Omnivore’

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We’re Entering the Age of the ‘Digital Omnivore’

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Nearly 40% Households Have 3+ Connected Devices

Source: comScore Custom Analysis, August 2011

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Digital Omnivores Use Devices Differently Across the Day

Source: comScore Custom Analysis, January 24, 2012

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Understanding the Tablet Owner

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Introducing TabLens : Monthly Media Tablet Tracking

First look at data from new comScore

TabLens service

Monthly tracking survey of Media Tablet

ownership and usage

8K+ monthly surveys to net 2K owner

sample

Many measures parallel to MobiLens for

smartphone comparisons

Syndicated reporting on monthly

cadence with monthly and 3 mo sample

Data collection ongoing since January

2012

Media Tablet: Internet connected touch

screen device with 7” + screen

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Tablet vs. Smartphone Audience

Surprising Gender Balance for a New Technology

47% 53%

Source: comScore TabLens: March 2012

43.5M Consumer Tablet Owners in US

Doesn’t map to typical heavy male, early adopter profile

Gender composition nearly identical to smartphone ownership

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Older Skew than Smartphones: Majority 35+

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; 3-month avg., March 2012

6%

9%

25% 23%

18%

11%

8%

0%

5%

10%

15%

20%

25%

30%

13-17 18-24 25-34 35-44 45-54 55-64 65+

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Tablet Ownership by Age

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Very High Income Skew: Lower Priced Tabs May Impact

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; 3-month avg., March 2012

7%

17% 17% 19%

38%

0%

5%

10%

15%

20%

25%

30%

35%

40%

45%

<$25k $25k to<$50k

$50k to<$75k

$75k to<$100k

$100k+

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Tablet Ownership by HHI

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Insights on Tablet Usage

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App Ecosystem Biggest Consideration

7.70

7.59

7.55

7.45

7.39

6.49

6.31

6.25

5.17

Selection of Apps Available for My Device

Price of the Device

Device Operating System

Brand name of the tablet

Music and Video Capabilities

Recommended by Friends/Family

Tablet has same OS as My Phone

Social Networking Features

Recommended by Retail/ Sales Person

Tablet Owner Purchase Consideration (1-10 Scale)

Price and device OS also tops (but not phone OS!)

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Nearly All Tablet Owners Use them at Home

88%

38%

28%

14%

Home

Public

Work

Other

Location of Tablet Use (Adds to >100%)

Tablets poised to disrupt home PC and TV usage

Minority take their tablet outside of home—“mobile” v. “portable”?

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Vast Majority of Usage is Over (Home) WiFi

Stark difference compared to smartphones

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Overall, tablet users are more engaged with their devices than

smartphone users

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; 3-month avg., March 2012

74%

65%

59%

52% 51% 50% 46% 45%

39%

31%

0

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100

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200

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0%

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30%

40%

50%

60%

70%

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Search Social Net. Ent. News Retail Sports Tech News Periodicals FinancialNews

Health Deal-a-Day

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Tablet Audience Content Visitation

Tablet Owners Tablet Index to Smartphone Owners (100 is parity)

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65% of Tablet Owners Access Social Media

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; 3-month avg., March 2012

35%

35%

36%

39%

43%

47%

48%

51%

54%

60%

0% 10% 20% 30% 40% 50% 60% 70%

Posted a link

Clicked on Ad

Received coupon, offer, deal

Posted link to a website

Read posts from celebrities

Accessed photo/video sharing site

Read posts or status updates from brands, events, etc.

Followed a link to a website posted by someone else

Posted or made a status update

Read posts or status updates from someone personallyknown

Tablet Owners

23 © comScore, Inc. Proprietary.

Tablets Are Transforming ‘Print’ Media

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; 3-month avg., March 2012

50% read books on their tablet

43% read magazines on their tablet

39% read newspapers on their tablet

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Tablets a Key Source of Digital Entertainment

68%

53% 54% 56%

47%

20%

0%

10%

20%

30%

40%

50%

60%

70%

80%

Played Games Listened to Music Watched Video

Media Usage

Tablet Owners Smartphone Owners

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; March 2012

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Tablets Fostering Paid Entertainment Market

52% of tablet owners downloaded a game

4x more likely to purchase games than smartphone owners

29% of tablet owners recall seeing in-game ads

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; March 2012

1 in 4 tablet owners paid to watch video/TV

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20%

20%

35%

43%

7%

9%

21%

35%

0% 10% 20% 30% 40% 50%

Accessed insurance

Accessed stock trading

Accessed credit cards

Accessed bank accounts

Smartphone Owners Tablet Owners

More Than a Third Manage Finances on Tablet

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; March 2012

Financial Services

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More than Half Use their Table to Shop

24%

31%

35%

41%

41%

42%

20%

18%

20%

20%

22%

34%

0% 10% 20% 30% 40% 50%

Made Shopping List

Checked Product Availability

Found Coupons or Deal

Researched Product Features

Compared Product Prices

Found Store Location

Smartphone Owners Tablet Owners

Source: comScore MobiLens; 3-month avg., March 2012

comScore TabLens; March 2012

Shopping Activity on Tablet vs. Smartphone

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38% Purchased Goods from Their Tablet

Source: comScore TabLens; March 2012

3%

3%

3%

4%

5%

5%

5%

8%

11%

11%

11%

20%

0% 5% 10% 15% 20% 25%

Auto

Car rentals

Sports/Fitness

Airplane tickets

Hotel stays

Flowers

Delivered groceries

Gift certificates

Tickets

Books

Daily deals

Clothing

29 © comScore, Inc. Proprietary.

Looking Ahead

Smartphones have primed the Media Tablet Market

– Taught us the touchscreen and built an app economy

– Very rapid rise will continue

Tablets fast becoming a key screen for brands to focus on

– Very attractive demographics, audience growing to scale

– In-home, fast networks, sitting on the couch

Apple continues to set the pace

– But big investments in developing competing ecosystems (Amazon,

Google, Microsoft)

Reaching Digital Omnivores

– Optimizing and tuning reach across the 3? 4? 5? screens

– Key emerging challenge/opportunity for digital media companies

Thank You

THE GLOBAL SOURCE OF DIGITAL MARKET INTELLIGENCE™

For questions or more information, please email press@comscore.com