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    Its a Social World

    TOP10

    Need-to-Knows about Social Networkingand Where Its Headed

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    10Need-to-Knows about Social Networkingand Where Its Headed

    TOP

    Social networking is the most popular online activity worldwide

    Social networking behavior both transcends and reflects regional differencesaround the world

    The importance of Facebook cannot be overstated

    Microblogging has emerged as a disruptive new force in social networking

    Local social networks are making inroads globally

    Its not just young people using social networking anymore its everyone

    Digital natives suggest communications are going social

    Social networking leads in online display advertising in the U.S., but lags inshare of dollars

    The next disrupters have yet to be decided

    Mobile devices are fueling the social addiction

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

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    Social networking is a global phenomenon.

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    I N M A R C H 2 0 0 7

    528.7

    356.3

    429.8

    Email InstantMessengers

    SocialNetworking

    The SocialNetworking category

    had a globalaudience of

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    When I wrote The World Is Flat [2004]. . .

    Facebook didn't exist; Twitter was a sound;the cloud was in the sky; 4G was a parking

    place. . . and Skype for most people was atypo. All of that changed in just the last sixyears.

    Thomas L. Friedman

    Source: NPR.org

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    Around the world,

    Social Networkingnow reaches

    1.2billionusers.

    82.4%of the worldsonline population

    TotalUniqueVisitors(MM)

    Source: comScore Media Metrix, October 2011

    916.8

    444.9

    1,179.4

    Email InstantMessengers

    SocialNetworking

    I N O C T O B E R 2 0 1 1

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    Today, the digital medialandscape has changedimmensely, influenced by

    social networking.

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    Social Networking is the

    Most Popular Online ActivityWorldwide1

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    The Rise of the GlobalSocial Networking Audience

    0

    200

    400

    600

    800

    1,000

    1,200

    1,400

    1,600

    2007 2008 2009 2010 2011

    +174%

    +88%

    Worldwide Total Unique Visitors (MM)

    Total Internet

    SocialNetworking

    Source: comScore Media Metrix, March 2007 - October 2011

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    As people began to get connected,

    they immediately began connecting

    with one another.

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    2008 2009 2010 2011

    Time Spent on Key Categories OnlineWorldwide Hours per Month (Billions)

    35

    30

    25

    Nearly in5minutes onlineis spent on social networks today.

    1

    Source: comScore Media Metrix, March 2007 - October 2011

    Social Networking

    Search/Navigation

    Retail

    Communications (Email/IM)

    Other Content

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    Social Networking BehaviorBoth Transcends and Reflects

    Regional Differences aroundthe World

    2

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    Despite differencesin government,

    infrastructure, availability of Internetaccess, and cultural practices, social

    networking is growing around the world.

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    Percentage of Machines Included in UDM Measurement

    Austria 86%Belgium 93%

    Denmark 94%Finland 91%France 91%Germany 90%Ireland 95%Italy 93%Netherlands 94%Norway 89%Poland 95%

    Portugal 96%Russia 88%Spain 98%Sweden 93%Switzerland 90%Turkey 96%United Kingdom 98%

    Australia 96%China 53%

    Hong Kong 93%India 95%Indonesia 94%Japan 58%Malaysia 94%New Zealand 95%Philippines 96%Singapore 94%South Korea 87%

    Taiwan 94%Vietnam 85%

    Canada 94%United States 98%

    Argentina 96%Brazil 97%

    Chile 94%Colombia 96%Mexico 96%Peru 96%Puerto Rico 90%Venezuela 96%

    Israel 94%South Africa 88%

    North America Latin America Europe Middle East & Africa Asia Pacific

    Percentage of Online PopulationUsing Social Networkingaround the World*% Reach of Online Population

    * Data is based on the 43 countries on whichcomScore reports individually.

    More than half of local online populations

    engage in social networking.

    Source: comScore Media Metrix, October 2011

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    Austria 86%Belgium 93%

    Denmark 94%Finland 91%France 91%Germany 90%Ireland 95%Italy 93%Netherlands 94%Norway 89%Poland 95%

    Portugal 96%Spain 98%Sweden 93%Switzerland 90%Turkey 96%United Kingdom 98%

    Australia 96%China 53%

    Hong Kong 93%India 95%Indonesia 94%Japan 58%Malaysia 94%New Zealand 95%Philippines 96%Singapore 94%South Korea 87%

    Russia 88%Taiwan 94%Vietnam 85%

    Canada 94%United States 98%

    Argentina 96%Brazil 97%

    Chile 94%Colombia 96%Mexico 96%Peru 96%Puerto Rico 90%Venezuela 96%

    Israel 94%South Africa 88%

    North America North America Europe Middle East & Africa Asia Pacific

    Percentage of Online PopulationUsing Social Networkingaround the World% Reach of Online Population

    Butdespitewidespread

    adoption, thereare disparities in

    social networking

    across geographiesand demographic

    groups.

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    Asia Pacific

    33%

    Latin America

    10%North America18%

    Europe

    30%

    Middle East -

    Africa

    9%

    Regional Share ofTotal Unique Visitorsto Social Networking

    Source: comScore Media Metrix, October 2011

    1/3of the worlds socialnetworkers are in

    Asia Pacific.

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    11.1 10.7 10.4 10.2 9.88.7 8.5 8.3 7.9 7.7

    Average Hours per Visitor

    Source: comScore Media Metrix, October 2011

    Yet 5 of the most engaged markets for

    social networking are in Latin America.

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    28%

    27%

    24%

    17%

    11%

    Latin America

    Middle East - Africa

    Europe

    North America

    Asia Pacific

    28%

    Regional Share of Time Spent on Social NetworkingSocial Networking Total Minutes as a % of Total Minutes Online

    Source: comScore Media Metrix, October 2011

    Share of Total Time Spent in Latin Americaon Social Networking

    11%Share of Total Time Spent in Asia Pacificon Social Networking

    %

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    7.6

    Average Engagement with Social Networking by RegionAverage Hours per Visitor

    Source: comScore Media Metrix, October 2011

    Average Hours per Person in Latin AmericaSpent on Social Networking

    2.9Average Hours per Person in Asia PacificSpent on Social Networking

    %7.6 7.2 7.0 6.4 2.9Latin

    AmericaMiddle East

    - AfricaEurope North

    AmericaAsia Pacific

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    5.0

    2.7

    6.0

    6.3

    6.9

    6.5

    3.3

    7.9

    8.2

    8.2

    Worldwide

    Asia Pacific

    North America

    Europe

    Latin America

    Females 15+ Males 15+

    Average Engagement with Social Networking by GenderAverage Hours per Visitor

    Source: comScore Media Metrix, October 2011

    Across all regions,

    women are more social.

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    The Importance of Facebook

    Cannot Be Overstated3

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    3Facebooks worldwide site rank

    55%

    Facebooks global

    penetration

    Source: comScore Media Metrix, October 2011

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    3 in 4 minutes on social networkingsites are spent on Facebook

    1in 7 minutes spent online

    are spent on Facebook

    Source: comScore Media Metrix, October 2011

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    471.4

    788.2

    n-2010 Apr-2010 Jul-2010 Oct-2010 Jan-2011 Apr-2011 Jul-2011 Oct-2011

    Facebookovertakes StudiVZSites in Germany

    FacebookovertakesOrkut in India

    Facebookovertakes

    Windows LiveProfile in Mexico

    Facebookovertakes Hyves inthe Netherlands

    Facebookovertakes

    Windows LiveProfile inPortugal

    Facebookovertakes Yahoo!Wretch in Taiwan

    Facebooks Ascent in Recent YearsTotal Unique Visitors (MM)

    Since 2010, Facebook has taken the lead in 6 newmarkets across Asia, Latin America, and Europe.

    Source: comScore Media Metrix, January 2010 - October 2011

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    Today, there are only 7 markets where

    Facebook is not the leading social network.

    Source: comScore Media Metrix, October 2011

    Brazil

    Poland RussiaJapan

    Vietnam

    South KoreaChina

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    0

    10

    20

    30

    40

    Jan-10 Jan-11

    Orkut

    Facebook

    Top 2Brazil

    0

    5

    10

    15

    20

    25

    Jan-10 Jan-11

    Twitter

    Facebook

    Japan

    0

    5

    10

    15

    20

    Aug-2010 Aug-2011

    Nasza-klasa.pl

    Facebook

    Poland

    Social Networks in Selected MarketsWhere Facebook Is Not #1

    0

    10

    20

    30

    40

    Jan-10 Jan-11

    VKontakte

    Odnoklassniki

    Russia

    0

    5

    10

    15

    20

    25

    Jul-2010 Jul-2011

    Naver.com Caf

    Cyworld

    South Korea

    Source: comScore Media Metrix, January 2010 - October 2011

    Total Unique Visitors (MM)

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    Microblogging Has Emerged

    as a Disruptive New Force inSocial Networking4

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    MicrobloggingPlatform for short-form content updates

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    @

    @ @Twitter reaches in 10globalonline users. 1

    Source: comScore Media Metrix, Worldwide, October 2011

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    Jan-11 Apr-11 Jul-11 Oct-11

    6,939

    6,303

    5,531

    6,436

    7,196 7,1667,064

    8,868

    7,671

    6,049

    Growth of Twitter and10 Most Tweeted Moments of 2011

    New Year

    UEFAChampions

    League Final

    NBA Finals

    BET Awards

    End ofFIFA

    Womens

    World Cup

    BrazilEliminatedfrom the

    Copa

    America

    Steve JobsResigns

    MTVMusicVideo

    Awards

    Troy DavisExecuted

    Steve JobsPasses Away

    Total Unique Visitors (MM)

    Tweets per Second

    Source: comScore Media Metrix, January 2010 - October 2011; Twitter.com

    160

    120

    80

    40

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    43.9

    48.1

    Other microblogging services on the rise

    Source: comScore Media Metrix, October 2011

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    Local Social Networks are

    Making Inroads Globally5

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    As global social networking continues toexpand, there is a shift in the geographicfootprint of some major sites.

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    19.8% 20.0%9.1%

    38.2%80.2% 80.0%

    90.9%

    61.8%

    Facebook Twitter Windows LiveProfile

    LinkedIn

    Geographic Composition of Site Visitors of Top 4 Global Social NetworksShare of Unique Visitors

    Source: comScore Media Metrix, Worldwide, October 2011

    Outside the U.S.

    Inside the U.S.

    Majority of the audiences for top-tier socialnetworks based in the U.S. are no longer

    limited to the U.S. or English-speakingcountries.

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    Markets with Highest LinkedIn Penetration% Reach

    Source: comScore Media Metrix, October 2011

    27.2%

    20.4%

    18.7%

    17.5%

    17.4%

    16.6%

    15.8%

    14.8%

    13.3%12.8%

    Netherlands

    Ireland

    United States

    Canada

    Denmark

    United Kingdom

    New Zealand

    Australia

    SingaporeBelgium

    5 of the top 10markets with highest LinkedInpenetration are in Western Europe.

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    Geographic Composition of Site VisitorsShare of Unique Visitors

    Other local social networks are breaking into thetop tier of global networks and attracting traffic

    outside their native markets.

    InsideRussia59%

    OutsideRussia

    41%

    Odnoklassniki

    Inside

    Russia57%OutsideRussia43%

    VKontakte

    Source: comScore Media Metrix, October 2011

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    Its Not Just Young People

    Using Social NetworkingAnymoreIts Everyone6

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    79.4%

    75.0%

    71.6%

    74.6%

    70.6%

    84.4%83.0%

    80.0%

    82.9%

    79.9%

    Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+

    %Reach

    July-10 October-11

    +5.0+8.0

    +8.4

    +8.4

    +9.4

    71.7%

    78.7%

    81.0%

    83.9%

    Males Females

    +9.3

    +5.3

    Males and users 55+ represent the fastestgrowing segment in social networking.

    Social Networking Penetration AmongWorldwide Demographic Groups

    % Reach

    Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010

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    7.5

    4.9

    3.9

    3.9

    2.7

    8.6

    5.8

    5.6

    6.4

    4.9

    Age 15-24

    Age 25-34

    Age 35-44

    Age 45-54

    Age 55+

    Average Hours per Visitor

    Females

    Males

    Source: comScore Media Metrix, Worldwide, October 2011

    Women still spend more time on social than men, butthe gender gap is narrowing for younger demographics.

    Social Networking Engagement AmongWorldwide Demographic GroupsAverage Hours per Visitor

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    Digital Natives Suggest

    Communications are GoingSocial7

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    Todays generation of teenagers andyoung adults represent a new breedof Internet users, often called digital

    natives* for growing up alongsidecomputers, the Internet and digitalmedia.

    Source: Marc Prensky, Digital Natives: Digital Immigrants.

    saw the largest decline in

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    -42%

    -32%-37% -34% -36%

    -22%

    -8%-4% -3%

    1%

    34%25%

    15%21%

    12%

    Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+

    Instant Messengers Email Social Networking

    saw the largest decline inengagement with web-basedemail and instant messaging

    Change in Average Time Spent with Content Categoryby Age Segment

    Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010

    15-24 year olds

    but also saw the highest

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    -42%

    -32%-37% -34% -36%

    -22%

    -8%-4% -3%

    1%

    34%25%

    15%21%

    12%

    Age 15-24 Age 25-34 Age 35-44 Age 45-54 Age 55+

    Instant Messengers Email Social Networking

    but also saw the highestincrease in engagement withsocial networking.

    Source: comScore Media Metrix, Worldwide, October 2011 vs. July 2010

    Change in Average Time Spent with Content Categoryby Age Segment

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    67.1

    264.7

    483.0

    Email

    InstantMessengers

    SocialNetworking

    Average Minutes per Visitor (15-24)

    For digital natives,

    social networkingis the norm.

    Source: comScore Media Metrix, Worldwide, October 2011

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    Social Networking Leads inOnline Display Advertising in

    the U.S., But Lags in Share ofDollars

    8

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    in 4U.S. display ad

    impressions

    appeared on SocialNetworking sites

    5%of all ad impressions

    in the U.S. were

    socially-enabled

    Source: comScore Ad Metrix, U.S., October 2011

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    27.7%

    20.7%

    16.9%

    14.8%

    Display Ad Impressions

    Page Views

    Time Spent Online

    Display Ad Estimated Spending

    Social Networking Share of Key Metrics

    Source: comScore Ad Metrix and Media Metrix, U.S., October 2011

    Despite Social Networkings leadership in

    the display ad market, it is not yet

    attracting its fair share of online ad dollars.

    S i l

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    Although more than a quarter of ads are seen onsocial networking sites, the category attracts only15 percent of U.S. display ad dollars.

    SocialNetworking

    28%

    Other Content72%

    Social

    Networking15%

    Other Content85%

    Display Ad Impressions

    Display Ad $

    Social Networking Share of Key Metrics

    Source: comScore Ad Metrix and Media Metrix, U.S., October 2011

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    Publisher Share of Display Ad Impressions

    Source: comScore Ad Metrix, U.S., Q3 2011

    Facebook is the largest publisherof online display ad impressions,

    attracting a long tail of smaller advertisers.

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    The Next Disrupters Have

    Yet to Be Decided9

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    2008 2009 2010 2011

    Facebook

    Twitter

    LinkedIn

    The Growth of Todays Social Networking Leaders

    Source: comScore Media Metrix, March 2007 - October 2011

    900

    800

    700

    600

    500

    400

    300

    Total Unique Visitors (MM)

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    2013 2014 2015 2016

    Who could the next disrupters be?

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    0 5 10 15 20 25 30 35

    Months to Reach 25 Million Visitors

    Google+ MySpace Twitter Facebook

    Google+ surged to 25 million visitors in less thana month faster than any other social network.

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    Fastest Growing Top-Tier Global Social Networksin Terms of Audience Size

    Total Unique Visitors (MM)

    Source: comScore Media Metrix, Worldwide, October 2011 vs. October 2010

    0

    40

    80

    120

    160

    200

    Twitter LinkedIn SINA Weibo Tumblr Badoo

    Oct-10

    Oct-11

    +59%

    +55%

    +181% +172% +64%

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    Selected Global Social Networks Showing HighestGrowth in Engagement

    Total Unique Visitors (MM)*Growth in engagement for Pinterest is measured from May 2011, when comScore began reporting on the site.

    Source: comScore Media Metrix, Worldwide, October 2011

    378.7

    358.2

    155.2

    81.6

    72.1

    69.8

    Facebook

    Odnoklassniki

    Tagged

    Tumblr

    Pinterest

    Sina Weibo

    Average Minutes per Visitor

    +36%

    +25%

    +41%

    +512%*

    +81%

    +40%

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    Mobile Devices Are Fueling

    the Social NetworkingAddiction10

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    35.4%

    32.3%

    25.3%22.8%22.1%

    20.2%17.8%

    UKU.S.SpainFranceItalyJapanGermany

    Accessed Social Networking Site or Blog Ever in a Month

    Social Networking Penetration in Selected Mobile Markets

    Source: comScore MobiLens, 3 Month Average Ending October 2011*

    % of Total Mobile Audience*MobiLens data for all markets is sourced from the 3 month average period ending inOctober 2011, except for Japan, which is sourced entirely from October monthly data.

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    38.8%

    23.1%

    64.1%

    45.2%

    U.S. EU5

    Accessed Social Networking Site or Blog

    Almost Every Day

    Accessed Social Networking Site or Blog Everin a Month

    40.4%

    22.8%

    36.5%

    25.4%

    U.S. EU5

    Accessed Social Networking via App

    Accessed Social Networking via MobileBrowser

    Smartphones drive mobile social networking use.

    Source: comScore MobiLens, 3 Month Average Ending October 2011*

    % of Smartphone Audience

    32 3 I th UK bil

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    2.8

    0.6

    10.2

    1.2

    32.3

    8.3

    Mobile App

    Mobile Browser

    Classic Web

    Source:comScoreGSM

    A

    MMMa

    ndMediaMetrix,

    UK,

    October2011

    Facebook and Twitter Audiences Across ClassicWeb, Mobile Browser, and Mobile App Channels

    Total Unique Visitors (MM)

    In the UK, mobilebrowser and app

    audiences account forless than a third of

    the classic web

    audience.

    Facebook

    Twitter

    M bil S i l N t ki A ti it O th G

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    70.0%

    80.1%

    30.3%

    45.3%

    53.8%

    34.4%

    61.9%

    74.3%

    24.3%

    42.0%

    45.3%

    27.7%

    Posted status update

    Read posts from people known personally

    Used Social Networking Check-In Service

    Read posts from public figures/celebrities

    Read posts from organizations/brands/events

    Received coupon/offer/deal

    U.S. EU5

    Mobile Social Networking Activity On-the-Go

    Source: comScore MobiLens, 3 Month Average Ending October 2011

    % of Mobile Social Networking Audience

    Tablets and Connected De ices

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    0.2%

    56.8%

    28.9%

    23.6%

    12.5%

    8.7%

    Total Internet

    Maps

    News/Information

    Email

    Social Networking

    Retail

    Tablets and Connected Devices:The Future of Mobile Social Networking?

    Incremental Reach and Duration of Time Spent on SelectedCategories Relative to Computer Use for iPhone and iPad Owners

    Incremental Reach Incremental Duration

    Source: comScore Custom Analytics, U.S., September 2011

    2.0x

    9.2x

    1.6x

    1.9x

    2.8x

    2.5x

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    What we are witnessing is the dawn of atruly connected era, where social

    networking platforms integrate more

    seamlessly with our lives through mobiletechnology.

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    10Need-to-Knows about Social Networkingand Where Its Headed

    TOP

    Social networking is the most popular online activity worldwide

    Social networking behavior both transcends and reflects regional differencesaround the world

    The importance of Facebook cannot be overstated

    Microblogging has emerged as a disruptive new force in social networking

    Local social networks are making inroads globally

    Its not just young people using social networking anymore its everyone

    Digital natives suggest communications are going social

    Social networking leads in online display advertising in the U.S., but lags inshare of dollars

    The next disrupters have yet to be decided

    Mobile devices are fueling the social addiction

    1

    2

    3

    4

    5

    6

    7

    8

    9

    10

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    Its a Social World

    TOP10

    Need-to-Knows about Social Networkingand Where Its Headed

    Questions? Reach us at [email protected]

    Connect with@comScoreonFacebook, Twitter, andLinkedIn

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