NUIT Student Tech Talk

Staying Connected @ NU May 17, 2012

Today’s Agenda

• Staying Connected Over the

Summer

• Keeping Your Computer Secure

• Tips for Graduating Seniors

• Questions

Staying Connected: Don't Lose Touch!

Graduating or not, there are plenty of options to stay

connected to NU during the summer and beyond

• NU Mobile Application Suite for iPhone, iPod Touch,

BlackBerrys, and Android

• Connect your mobile device to e-mail and VPN

• Check out the last Student Tech Talk on mobility!

Stay Secure

• NetID

• Viruses and Malware

• VPN

• Data Backup

Stay Secure: NetID

At an Internet cafe or other public computer...

• Be careful!

• Public computers can be very unsafe, with key-

loggers or other malicious software

• If you must log in, don't save the password and

don't forget to log out!

Stay Secure: Viruses and Malware

• Frequent sources of harmful software:

• Pornography

• Streaming illegal video (e.g., SurftheChannel, Tudou,

MegaVideo)

• P2P programs (e.g., Bittorrent)

• Internet gaming sites (e.g., Wildtangent)

• Free screensavers, wallpapers, coupons, etc.

• Ad-heavy Web sites

Stay Secure: Viruses and Malware

• Make sure to be on the lookout for your browser

security notifications

• If you think you think your computer is infected:

• Run an anti-virus scan (Symantec, Microsoft Security

Essentials, AVG, etc.)

• Symantec does not expire with your NetID

• Run an anti-spyware scan (Spybot, Ad-Aware, etc.); most

Windows computers also come with Windows Defender

Stay Secure: Viruses and Malware

• Macs can get viruses as well

• Many Macs on campus have been infected by

the Flashback virus

• NUIT provides Symantec Endpoint Protection for Macs

• Updating to OS 10.7 reduces your chance of infection

Stay Secure: Viruses and

Malware

• If symptoms persist, the Support Center is open

over the summer

• Call us at 847-491-HELP (4357)

• Walk-in support for virus removal available by

appointment

• Laptop ER can also provide Data Recovery

options

9

Stay Secure: On the Go

• If you lose your phone, someone could gain

access to all the sensitive data stored inside

• Don’t use your phone to send confidential e-mails or

messages

• All phones can be protected with a security code

• iPhones can be set to wipe all sensitive data after

10 unsuccessful tries to unlock it

Stay Secure: Use VPN

• For access to Northwestern resources while off-

campus, use a VPN (Virtual Private Network)

connection

• Library resources, timesheet entry, etc.

• A VPN connection can also be used to encrypt your

connection when connecting to unsecured wireless

locations (e.g., hotels)

Stay Secure: Use VPN

• Northwestern is rolling out updated VPN service now

through October

• See the instructions on configuring VPN from NUIT's

Web site (Windows, Mac, or your mobile device)

• NUIT also offers automatic VPN configuration tools

that work on Windows and Mac available for

downloaded from the VPN page of our site

Data Backup

YOU NEVER KNOW WHAT COULD HAPPEN

BACK UP YOUR DATA

THAT IS ALL

Data Backup

Actually, wait, there's more!

There are several options for data back up:

• External hard drive or flash drive

• Web-based storage (iCloud, DropBox, Skydrive, Google

Drive etc.)

• Network drive

• Optical media (CD, DVD, etc.)

Tips for Graduating Seniors

• NetID expiration

• Manage your @u account

• Listserv subscriptions

• Software discounts

• Transcripts and Financial

Information

Seniors: NetID Expiration

• NetIDs expire four months (120 days) after student

status expires in CAESAR (November for most

graduating seniors)

• For more information see:

www.it.northwestern.edu/students/keepit.html

• See the NetID expiration page for a helpful chart!

Seniors: Learn About NetID Expiration

• Before NetID expiration, be sure to take

advantage of the following:

• Obtain copies of your transcripts via CAESAR and/or the

online form

• Complete any research (e.g., library electronic resources)

• Establish your @u Account Password

• Unsubscribe from listservs

• Download/purchase discounted software

Seniors: Manage Your @u Account

• Your @u account never expires!

• After graduation, you can...

• Continue using @u with your Account Username

and Account Password

• Set up forwarding in your @u account to an

address of your choosing

• More info is available at

www.it.northwestern.edu/stucollab/grad.html

Seniors: Manage Your @u Account

Seniors: Manage Your @u Account

• Account Username: FirstnameLastnameYear

• Not your @u nickname or NetID

• Account Password

• Not your NetID password

• Resetting your Account Password

• If your NetID is active: http://umail.northwestern.edu/manage

• If your NetID is not active: http://umail.northwestern.edu/alum

Seniors: Manage Your @u Account

You can forward @u e-mails to a personal account

• From within your @u account, click "Settings"

• Click "Forwarding and POP/IMAP"

• Select “Forward a copy of incoming mail to” and enter in your second e-mail address

• Options to keep in inbox, archive, or delete forwarded e-mails

Seniors: Change from address in @u

• Mail Settings > Accounts and Import > Send mail

as > Add another e-mail address you own

• If you can receive a confirmation e-mail at the

address, you can send from it in @u

Seniors: @alum Accounts

• Graduating seniors have the option of creating an

@alum.northwestern.edu address if they don’t want

to keep their @u account

• If you activate this address, your @u account and

all of its contents will be deleted

Seniors: Listserv Subscriptions

• Your listserv subscriptions will not expire

• Must manually remove yourself

• Owners – transfer ownership before your NetID

expires

• Use the listserv Web interface

• Follow the directions

Seniors: Listserv Subscriptions

1. Send an e-mail to

listserv@listserv.it.northwestern.edu without a

subject line

2. Commands are typed in message body:

1. Find out what listservs you are subscribed to:

QUERY *

2. Unsubscribe from a listserv: UNSUBSCRIBE

listname

Seniors: Listserv Subscriptions

• Commands must be sent from the e-mail

address you used to originally subscribe

• Students entering in 2007-08 or before have

@northwestern.edu addresses

• Also check your @u aliases

• You can set up your @u account to send from

these different addresses to unsubscribe

Seniors: Software Discounts

• All these software options are only with an

active NetID, so take advantage BEFORE

YOU GRADUATE!

• Any software you download is yours

forever

Seniors: Software Discounts

• Access currently available software from the

NUIT Web site

• Students are also eligible for an assortment of

free titles from Microsoft DreamSpark

• Many discounted Microsoft, Adobe, and other

useful software titles are at NU's software

vendor

28

Seniors: Academic/Financial Info

Make sure to get all of your information

before you leave!

• Get your unofficial transcripts from CAESAR

before you graduate

• After graduation, issues with your financial

account are handled by Student Accounts

Work For Us!

If you think you've got what it takes to solve tech

problems at NU, come work for us!

• Phone, e-mail, and in-person troubleshooting

• Two locations: NUIT Support Center and Laptop ER

• Flexible schedule between 8-15 hours each week

• $9/hr starting pay with opportunities for

advancement

• Find more information about us and other NUIT jobs

Stay Connected

• Follow the NUIT Support Center @NU1HELP

• Become a fan of the NUIT Support Center on

Facebook!

Friend us, add us, love us!

Don't Be A Stranger!

The NUIT Support Center is here to help

all summer long!

• 8 a.m. to 6 p.m.

• Monday through Friday

• Phone, chat, self-service, and e-mail service

• Walk-in support available by appointment