Session 2 Day 4 - va.gov

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Transcript of Session 2 Day 4 - va.gov

11

WHOLE HEALTH COACHING

Session 2 Day 4

22

WHOLE HEALTH COACHING

GROUP COACHING

3

GROUP COACHING – SMALL GROUP EXERCISE

4

GROUP COACHING – SMALL GROUP EXERCISE

Advantage to Coach (Group 1)Advantage to Client (Group 2)Advantage to Organization (Group 3)

Disadvantage to Coach (Group 4)Disadvantage to Client (Group 5)Disadvantage to Organization (Group 6)

5

GROUP COACHING SKILLS

Group Management Skills Balance individual vs. group needs; bring relevance of work with an individual to entire group

Guide group process through coaching structure

Manage time; be specific with requests

Listen for and reflect common themes and differences; support inclusion

Support different learning styles

Use responses to weave in teachable moments for the whole group

6

GROUP DYNAMICS

Common Challenging Behaviors

Talking a lot/dominating Speaking very little/quiet/shy Challenging whatever is offered/arguing with others Disrupting the group in a variety of different ways Expressing their opinion or seeming to “know it all” about every topic Complaining constantly Trying to advise or fix everyone Going off on tangents, down rabbit holes, unfocused Talking with a person next to them while someone else is speaking/”sidebar” Bragging excessively and continuously about accomplishments

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GROUP DYNAMICS

Sometimes group members exhibit challenging behaviors because they do not feel they are:

- Being Heard- Being Valued- Feeling Comfortable- Feeling Safe

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GROUP DYNAMICS

Managing Difficult Group Dynamics

Start with a broad request Remind them of group guidelines Begin to focus your request more specifically if necessary Make a specific request of a group member

- Acknowledge their input and contribution Consider making a request outside the group Avoid escalation of the situation

- Reflect- Avoid telling them how to feel or be

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9

VHA GROUPS

Common Themes in VHA Groups

PTSDTBI

DementiaMental Illness

Trauma Pain

Sleep DisordersAnger

FrustrationMedication

MSA – Military Sexual Assault

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FACULTY DEMONSTRATION – GROUP COACHING

Listen - for the coach to Demonstrate the Coaching Qualities & Skills

Notice – Group Management Skills the Coach Uses Coaching Qualities and Skills that Worked Well with the Group

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GROUP COACHING PRACTICE #1

Group Coaching Practice #1

Groups of 5-6 Participants + Mentor Group Coaching Questions Practice #1 Handout 15 Minutes coaching the group 5 minutes of feedback from the group per

participant One strength, one opportunity Be succinct!

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GROUP COACHING PRACTICE #1

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GROUP COACHING DEBRIEF

What did you notice?

How is this similar/different from coaching 1:1?

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DAILY FEEDBACK SURVEY

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• Your feedback is important to us

• We love specificity!

• Your feedback informs and impacts our course content and revisions

• Please take 3-4 minutes to offer us feedback

• Rejoin the group for any additional assignments, input, and questions you might have for us