Business Opportunity SessionProduct Development

Dave PetersActing DCIO 

Product Development

Overview

• Introduction to Product Development

• Responding to VA’s IT Delivery Challenges

• Forward Plan: Working with Industry

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Acquisitions and Contractual Authority

Acquisitions and contractual commitments can only be made by Government officials having expressed authority to enter into such agreements on behalf of the United States Government. The ONLY Government officials with such authority are Warranted Contracting Officials. Any discussions of contractual requirements do not constitute contractual direction or authorization of any kind. Future contractual directions, If ANY, shall ONLY come from the cognizant Department of Veterans Affairs Warranted Contracting Officer.

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INTRODUCTION TO PRODUCT DEVELOPMENT

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Executive in Charge and Chief Information Officer

Office of Information and Technology

Service Delivery and Engineering

Product Development

Architecture, Strategy and 

Design

IT Resource Management

Information Security

Customer Advocacy

Office of Information and Technology

Quality, Performance, and Oversight

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Art Gonzalez Jackie Patillo Dave Peters Dr. Paul Tibbits Rom Mascetti Stan Lowe

Martha Orr

Product Development

Project Management

Product Support Development Management

PMAS Business Office

Product Development

Business Functions

Carol Macha Acting: Dave Peters

Steve Schliesman Vacant Acting: Tina Burnette

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‐Dashboard‐Operational Support

‐PMO‐Incremental development

‐Common service‐Analysis/Design‐IMS

‐Metrics‐Agile coaching/mentoring‐508

Project Management

Corporate Projects

Steven Levy 

Benefits Projects

Tracie Loving

Health Care Delivery Projects

Larry Weldon

Project Management

Steve Schliesman

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Product DevelopmentDave Peters

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Product Development Business Functions

Program Planning &Oversight

Workforce Management

Acquisition and Contract 

Administration

Budget Planning and Execution

Communication & Executive Support

Dave Peters

Kai Miller Ray Bailey Gelsi Argueta Angie Weldon Barb Hensler

Business Functions

‐Communication Support‐Executive Support

‐Acquisition Support ‐Function point counting/analysis

PD’s FY15 Strategic Plan

Deliver project increments on‐time at a minimum of 80% of the time

Effectively obligate PD funding to support program and operational commitments

Deliver compliant products that align to security, technical, and organizational standards and policies

Foster an organizational culture of customer service, purpose, meaningful contribution, and recognition

Use metrics and data to drive informed decision‐making and continuous improvement

Goal: Revitalize PD’s role as a high‐performing organization grounded in metric‐driven decisions, continuous learning, and a committed workforce. 

Objectives:

1.

2.

3.

4.

5.

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FY14 PD Small Business Utilization

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Small Business Socioeconomic Category Number of Acquisitions

Value

Veteran Owned/Service‐Disabled Small Business (S/RV)

192 $252,502,799

Veteran Owned Small Business (S) 24 $41,785,468

No Other Category (OO) 24 $9,778,247

Small Disadvantaged Business (SN) 8 $3,300,502

Disadvantaged Woman Owned Small Business (S/N/W)

8 $3,269,275

Woman Owned Small Business (W) 14 $2,654,029

Disadvantaged Woman Owned Small Business (S/N/W/8A)

6 $304,173

RESPONDING TO VA’S IT DELIVERY CHALLENGES

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• VA recommends the use of the Agile development methodology, when applicable

• Using Agile development at VA results in:

– Increased delivery rates

– Development of higher quality, cost effective products

– Customer involvement throughout the entire development cycle

– Products that better match customer needs

Agile Development: The Methodology

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• PMAS is the disciplined approach VA employs to ensure on‐time delivery of IT capabilities

• Establishes the framework and methodology that ensures the customer, IT project team, vendors, and all stakeholders are engaged in a project focus on a single compelling mission –achieving on‐time project delivery

• Time‐bound accountability surrounds and defines PMAS

• VA established the PMAS Business Office (PBO) to manage daily execution of PMAS

• More info: https://www.voa.va.gov/pmas/

Project Management Accountability System (PMAS): The Framework

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PMAS Project Lifecycle

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Active Deployment

Active Delivery

New Start Planning ClosedMS 1 MS 3MS 0 MS 2 MS 4

•Project is initiated•IPT Charter, Project Charter, and Business Requirements Document are developed and approved•4 documents total are completed

•Requirements are finalized•Acquisition Strategy is developed and executed•Funding is committed & obligated•9 documents total are completed

•Develop Code•Conduct Testing, i.e. user acceptance and 508 compliance•Attain Authority To Operate (ATO)•Deploy developed functionality into Production environment•18 documents total are completed

•Conduct project closeout 

completed

•Conduct project closeout activities•Return resources for reassignment•Approve and ensure processing of remaining invoices•Close contract, if applicable•Compile lessons learned & best practices•1 documents total are completed

*MS: Milestone

DevOps: The Integration

• PD is becoming a DevOps‐collaborative organization

• DevOps is an industry‐leading best practice enabling continuous delivery of IT functionality

– Complements VA’s incremental, Agile development methodology

• Functionality and enhancements move into production in more frequent cycles, delivering usable benefits to customers while maintaining security and operational standards

• PD piloted DevOps with its Benefits Delivery Projects first

– VBMS delivers new functionality every 90 days, vs. 4.9 month average in PD

Development Quality Assurance

Operations

DEVO

PS

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Competency Organization: The People

• PD became a competency‐based organization in October 2010

• Competency model establishes teams organized around key knowledge, skill sets, abilities, and behaviors– Assigns resources to prioritized 

projects, and reassigns resources once available for the next project

– Matrix assignments

Competency‐Based Organizations have the agility to ensure the delivery of 

quality products on time and within budget

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Product Delivery Successes

• Since 2009, VA has maintained an on‐time increment delivery rate in the 70‐90% range

• Of the projects that miss their on‐time deliveries since inception, 26% deliver within 30 days of the due date

• PMAS has delivered 98.4% of all commitments made to our customers since its implementation

• Major deliveries: VistA Evolution, VBMS, Mobile Applications, Telehealth

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PMAS On‐Time Delivery

FORWARD PLAN: WORKING WITH INDUSTRY

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PD Landscape

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Open Source

T4 Primes

• Transformation Twenty‐One Total Technology acquisition program (T4)– Five‐year indefinite 

delivery/indefinite quantity (IDIQ) contract vehicle supporting IT acquisitions.

• There are currently 14 T4 Primes 

• Potential vendors should form relationships with current and future T4 Primes

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T4 Primes

• 7 Delta

• Adams Communication and Engineering

• ASM Research, Inc.

• Booz Allen Hamilton

• By Light

• CACI‐ISS, Inc.

• Creative Computing Solutions, Inc.

• Firstview Federal TS

• Harris Corporation

• Hewlett Packard Enterprise Services, LLC

• Information Innovators

• Systems Made Simple

• Systems Research and Applications Corporation

• Technatomy

How to Win PD Contracts

• Understand our environment and needs and show that you can successfully deliver in this framework

• We’re looking for:• Responsiveness to the solicitation – do not merely restate what we are 

asking for • Experience, knowledge, expertise, and relevant examples of similar 

work• True understanding of the task at hand and potential risk areas

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How to Win PD Contracts

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If you are a small business looking to conduct business with VA, ensure that you register on VA’s Virtual Office of Acquisition website: https://www.voa.va.gov/

How to Keep PD Contracts

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• Pitfalls to Avoid:• Trying to grow too quickly• Having a Program Manager that is not involved in the project• Responding to too many RFPs

When does PD award Contracts?

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Q1

Q2

Q3

Q4

75 Acquisitions$157.1M

76 Acquisitions$115.7M

134 Acquisitions$191.8M

201 Acquisitions$322.8M

Opportunities Forecast FY15

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Opportunity Description Anticipated date needed

Range of Budget

Virtual VA VBMS Migration ‐Cloud Computing

Hosting Services Q2 Greater than $5M

Domain Analysis & Mapping Collaborative Terminology Tooling & Data Management

Q4 Greater than $5M

HT Capability Enhancements Software Development Q4 $1M ‐ $5M

EVSS ‐ Independent Validation and Verification (IVV) ‐ Base Period

Testing Services Q4 $1M ‐ $5M

Scheduling Transition to Operations

Software Maintenance Q3 $1M ‐ $5M

Helpful Links

Getting Oriented to VA:–Mission, Vision, Core Values, and Goals: http://www.va.gov/about_va/mission.asp

– VA Strategic Plan: http://www.va.gov/op3/docs/StrategicPlanning/VA2014‐2020strategicPlan.PDF

– Office of Information and Technology: http://www.oit.va.gov/About_the_Office_of_OI_T

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Helpful Links cont’d

Contractor Resources:– Virtual Office of Acquisitions: https://www.voa.va.gov/

– System for Award Management: https://www.sam.gov/index.html/

– PMAS: https://www.voa.va.gov/pmas/

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Contact Information• IT Vendor Management Office, itvmo@va.gov

• Dave Peters, Dave.Peters@va.gov (Acting DCIO for Product Development)

• Carol Macha, Carol.Macha@va.gov (PMAS Business Office) 

• Steven Schliesman, Steven.Schliesman@va.gov (ADCIO for Project Management)

• Tina Burnette, Tina.Burnette@va.gov (Acting ADCIO for Development Management)

• Kai Miller, Kai.Miller@va.gov (Communication and Executive Support)

• Ray Bailey, Ray.Bailey@va.gov (Budget Planning and Execution)

• Gelsi Argueta, Gelsomina.Argueta@va.gov (Acquisition and Contract Administration)

• Angie Weldon, Angie.Weldon@va.gov (Workforce Management)

• Barb Hensler, Barbara.Hensler@va.gov (Program Planning and Oversight)28

QUESTIONS?

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Oct Nov Dec Jan Feb Mar Apr May Jun Jul Aug Sep

OCT NOV DEC Jan Feb Mar Apr May Jun Jul Aug Sep

OCT NOV DEC Jan Feb Mar Apr May Jun Jul Aug Sep

FY 14/15 and FY 15/16 Current Year (CY) Execution

FY 2016 Budget Year (BY) Formulation

FY 2017 Budget Year +1 (BY+1) Planning

Finalize BOP/EPS

BY+1 Budget Submitted to

OMB(EX300/53)

Passback Review Revisit

PY Exhibit 300/53s

Business Reviews IT Requests

BY Budget

Pass back

BY Congressional Budget Justification (CBJ)

accounting for Passback changes

VA Governance reviewing, prioritizing, formulating Budget submission

Develop Detailed Project Budgets

President Submits

BY Budget to Congress

VA Releases Multi-Year

Programming Guide

PD builds initial BOP in BTT

based on FY15 Business

Requirements

Requirement Analysis & Validation of New & Existing Requirements

OMB 95% Solution

OMB 99% Solution

Develop BY+1 CPIC Strategy

EX 300/53 CAMS Rollover

Develop BY+1 EX300/53

Final BY+1 PD EX300/53 Due to ITRM

Budget ExecutionCY Appropriation

Receive CY Allocation

Begin CY Close-Out

CYYear-End Review

CY Baseline& Certification Letters sent to

Congress

Data Call for BY Quad Charts

Data call forLCFR

Quarterly Budget Execution Review

Mid Year Budget Review

Quarterly Budget Review

Life Cycle Funding Request

(LCFR) Due

BRDs due

Initial CBJ submission

in support of Exhibit 300s

Populate reportable OMB

300B projects/activities

Business Prioritization/Validation