Post on 07-Aug-2015
BEST PRACTICES
Submitted by:Anukriti Gupta
Nishi AroraRachika Mittal
Introduction to Benchmarking
• Benchmarking is used to measure performance using a specific indicator.
• To evaluate (something) by comparison with a standard.• A best practice is a method or technique that has
consistently shown results superior to those achieved with other means
Benefits of Best practices
• Improved customer satisfaction• Increased return on your IT investment• Improved staff morale• Reduced staff turnover• become more competitive• increase sales and develop new markets• reduce costs and become more efficient• improve the skills of your workforce• use technology more effectively• reduce waste and improve quality• respond more quickly to innovations in your sector
Toyota
• Good recruitment and training procedure• Friendly working environment• Production systems like Kaizen, Genchi Gembutsu helps to
achieve high profits• High product quality
Pizza Hut
• Offers diversity to customer• respect customer view and suggestions • builds its strategy keeping in mind the customers perspective• customer driven value
Indian Army
• discipline• believe in yourself and your country • work in a planned manner• to strive for excellence • to be selfless• devoted towards one's country
Ants
• Value of teamwork • Ants are Organized• Ants get the Job Done• Ants never give up • Ants are better planners • Not afraid of their workload
Best Practices that can be adapted in the College
• Continuous evaluation of students• Encourage the all round development of students• Seek proper feedback from students and implement the same• Encourage students to innovate
Innovative practices recommended for college
• Course should be improved according to the skills required in an industry
• Better communication should be established between the students and the faculty
• More technical as well as cultural fests should be encouraged to increase interaction among students
Lessons Learnt by the Team
The team learnt the benefits of benchmarking which are as follows:
• Gain an independent perspective about how well they perform compared to other institutions.
• Validate the assumptions• Set performance expectations