BEST PRACTICES

Submitted by:Anukriti Gupta

Nishi AroraRachika Mittal

Introduction to Benchmarking

• Benchmarking is used to measure performance using a specific indicator.

• To evaluate (something) by comparison with a standard.• A best practice is a method or technique that has

consistently shown results superior to those achieved with other means

Benefits of Best practices

• Improved customer satisfaction• Increased return on your IT investment• Improved staff morale• Reduced staff turnover• become more competitive• increase sales and develop new markets• reduce costs and become more efficient• improve the skills of your workforce• use technology more effectively• reduce waste and improve quality• respond more quickly to innovations in your sector

Toyota

• Good recruitment and training procedure• Friendly working environment• Production systems like Kaizen, Genchi Gembutsu helps to

achieve high profits• High product quality

Pizza Hut

• Offers diversity to customer• respect customer view and suggestions • builds its strategy keeping in mind the customers perspective• customer driven value

Indian Army

• discipline• believe in yourself and your country • work in a planned manner• to strive for excellence • to be selfless• devoted towards one's country

Ants

• Value of teamwork • Ants are Organized• Ants get the Job Done• Ants never give up • Ants are better planners • Not afraid of their workload

Best Practices that can be adapted in the College

• Continuous evaluation of students• Encourage the all round development of students• Seek proper feedback from students and implement the same• Encourage students to innovate

Innovative practices recommended for college

• Course should be improved according to the skills required in an industry

• Better communication should be established between the students and the faculty

• More technical as well as cultural fests should be encouraged to increase interaction among students

Lessons Learnt by the Team

The team learnt the benefits of benchmarking which are as follows:

• Gain an independent perspective about how well they perform compared to other institutions.

• Validate the assumptions• Set performance expectations