Post on 11-Apr-2017
MORALEA state of group enthusiasm
ContentsMeaning and definitionMotivation and MoraleFactors influencing Employee MoraleIndividual Morale and Group MoraleLow morale and High MoraleSymptoms of Low Morale and High MoraleHow to boost Morale?Morale and Productivity
Meaning and Definition
“Morale is the capacity of a group of people to pull together persistently and consistently in pursuit of a common purpose”
- Alexander H Leighton
Intangible term Espirit de Corps Overall attitude of Individual/Group Resides in Minds and Emotions
Key terms and Interpretation
Morale According to Michael J Jucius
What is it? (attitude of mind)What does it do? (affects)Where does it Reside? (minds and emotions)What does it affect? (interactions)Whom does it affect? (employee’s/group will to work together)
Motivation and Morale
S.No. Basis Motivation Morale
1 State of Disposition Individual response Group Behavior
2 Concept Narrow concept that explains only “Why” aspect of behavior
Wider concept that explains totality of
Interactions
3Mutual
belongingness
A motivated person tends to experience high
morale
A person in High morale group need not be
Motivated
4 Means of Doing
Combination of Carrot and Stick approach Only favorable approach
5 Organizational Aspects More direct attention People’s behavior
influences indirectly
6 Studies and Research
Extensively explored and Intensively studied
Less directly studied and researched
Factors Influencing Employee Morale
Job SecurityJob SatisfactionOrganizational CultureManagement styleSelf-concept of EmployeePerception of Work and reward
Individual and Group Morale
Individual morale is a single person’s
attitude towards work, environment etc.
Group morale reflects the general
attitude of a group of people
Low Morale and High Morale
Symptoms of Low morale
TardinessLack of positive feelings towards jobLack of pride in workHigh rate of absenteeismHigh rate of turnoverBad/disturbed moodPoor inter-personal relationshipPoor or lack of group
cohesivenessIncrease in employee indisciplineBad industrial relationsStrikes and sabotagesIncreasing accidentsIncreasing wastages and spoilagesDecline in the quality of goodsDecrease in quantity of goods
Feeling of belongingnessGroup cohesivenessTeam spiritCommitment to organizational goalsFeeling organizational citizenshipLonger stay with organizationLess need for employee supervisionBetter inter-personal and industrial relations
More peaceful and harmonious atmosphereIncreased adaptability among the group membersLess or no strikes and sabotagesLess or no wastage/spoilageHigh level of pride in workIncrease in quantity and quality of performance
Symptoms of High morale
How to Boost Morale?Motivate employee with your examplesEstablish clear and good communication with employeesEnrich employees’ jobsChallenge employees to perform betterInvolve employees as equal members of your team
Consult your employeesEmpower your employeesAcknowledge and appreciate employeesShow care to your employeesCreate healthy work environmentDo some personal things
Morale and Productivity
2Low Morale and
High Productivity
1High Morale and Low Productivity
4Low Morale and Low Productivity
3High morale and low productivity
High
Low
Low
High
1. High Morale and High Productivity - Satisfied Employee
2. Low Morale and High Productivity - Strict rules and procedures
3. High Morale and Low Productivity - Incompetent Leadership
4. Low Morale and Low Productivity - Negatively characterized
Prod
uctiv
ity
Morale
REFERENCES Job%20satisfaction%20and
%20morale.html Organisational behaviour – SS Khanka