MVUE Face to Face Customer Engagement

what we do (best)…healthcare face to face customer engagement

“ Great events make me quiet & calmit is only trifles that irritate my nerves ”

Queen Victoria

programme

visuals

audiences

afters..production

how events evolve

presenters

key messages

Successful? Investment worth while?

high responsibility

the idea

the organisation

the event

the customer

Event Planning

clear vision?

definedobjectives?

agreed budget?

concise messages?

idea clear plan?

are you incontrol?

plan progressing?

confident?

tion content

focused?

customers cared for?

people ready?

messages delivered?

t truly engaged?

relationship growth?

followed up?

success measured?

theidea

theorganisation

theevent

thecustomer

Understanding your requirements

curiously different

events presentations

people workshops

one company

focused on

your success

mrevelations

success process

first weunderstand

helpdefine

carefullyplan

keep youinformed

wedeliver

keep you in control

An event that is perfectly planned & delivered

esteemgrows

mrevelationswe harness messages

carried throughout the event

marketing – presentations – follow up

cognitivedesign

we are human

attention span

carefullystructured

visuallyengaging

customersengaged

your peoplematter

holisticsupport

tailored individually

tailoredto your needs

customerpositivefeeling

Audiencefully engaged by aprofessional team

building your

reputation

clearfocus

effectivepeople

customerpositivefeeling

effective communication

text7%

Professor Albert Mehrabian

vocally38%

visual55%

messageretained

40%more

Wharton Research Centre

message sustained

doubling your advantage

Decker Communications

decision making information

successadvantage

Your audience willremember keyinformation

optimising your

opportunity

robustfollow up

developcustomerrelationship

market presence

teamconfidence grows

product & service

expertiserecognition

The original ideahappens

organisational growth

investmentreturn

achieved

theidea

theorganisation

theevent

thecustomer

MVUE, exceeding your requirements

Are there any questions I can answer for you?Thank you

MVUE Face to Face Customer Engagement

Health & Medicine

Transcript of MVUE Face to Face Customer Engagement

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