MVUE Face to Face Customer Engagement

27
hello

description

An introduction to MVUE's services

Transcript of MVUE Face to Face Customer Engagement

Page 1: MVUE Face to Face Customer Engagement

hello

Page 2: MVUE Face to Face Customer Engagement

what we do (best)…healthcare face to face customer engagement

Page 3: MVUE Face to Face Customer Engagement

“ Great events make me quiet & calmit is only trifles that irritate my nerves ”

Queen Victoria

Page 4: MVUE Face to Face Customer Engagement

programme

visuals

audiences

afters..production

idea

how events evolve

presenters

key messages

Page 5: MVUE Face to Face Customer Engagement

Successful? Investment worth while?

high responsibility

Page 6: MVUE Face to Face Customer Engagement

the idea

idea

the organisation

the event

the customer

Event Planning

Page 7: MVUE Face to Face Customer Engagement

clear vision?

definedobjectives?

agreed budget?

concise messages?

the

idea clear plan?

are you incontrol?

plan progressing?

confident?

the

orga

nisa

tion content

focused?

customers cared for?

people ready?

messages delivered?

the

even

t truly engaged?

relationship growth?

followed up?

success measured?

the

cust

omer

theidea

theorganisation

theevent

thecustomer

Understanding your requirements

Page 8: MVUE Face to Face Customer Engagement

curiously different

events presentations

people workshops

one company

Page 9: MVUE Face to Face Customer Engagement

focused on

your success

Page 10: MVUE Face to Face Customer Engagement

mrevelations

success process

first weunderstand

Page 11: MVUE Face to Face Customer Engagement

helpdefine

carefullyplan

keep youinformed

wedeliver

Page 12: MVUE Face to Face Customer Engagement

keep you in control

An event that is perfectly planned & delivered

your

esteemgrows

Page 13: MVUE Face to Face Customer Engagement

mrevelationswe harness messages

Page 14: MVUE Face to Face Customer Engagement

carried throughout the event

marketing – presentations – follow up

cognitivedesign

we are human

Page 15: MVUE Face to Face Customer Engagement

attention span

carefullystructured

visuallyengaging

customersengaged

Page 16: MVUE Face to Face Customer Engagement

your peoplematter

holisticsupport

tailored individually

tailoredto your needs

Page 17: MVUE Face to Face Customer Engagement

customerpositivefeeling

Audiencefully engaged by aprofessional team

building your

reputation

Page 18: MVUE Face to Face Customer Engagement

clearfocus

effectivepeople

customerpositivefeeling

Page 19: MVUE Face to Face Customer Engagement

effective communication

text7%

Professor Albert Mehrabian

vocally38%

visual55%

messageretained

50%

10 %

40%more

Wharton Research Centre

Page 20: MVUE Face to Face Customer Engagement

message sustained

67%

33 %

doubling your advantage

Decker Communications

decision making information

Page 21: MVUE Face to Face Customer Engagement

successadvantage

Your audience willremember keyinformation

optimising your

opportunity

Page 22: MVUE Face to Face Customer Engagement

robustfollow up

developcustomerrelationship

Page 23: MVUE Face to Face Customer Engagement

market presence

teamconfidence grows

product & service

expertiserecognition

Page 24: MVUE Face to Face Customer Engagement

The original ideahappens

organisational growth

investmentreturn

achieved

Page 25: MVUE Face to Face Customer Engagement
Page 26: MVUE Face to Face Customer Engagement

theidea

theorganisation

theevent

thecustomer

MVUE, exceeding your requirements

Page 27: MVUE Face to Face Customer Engagement

Are there any questions I can answer for you?Thank you