Fortune 500 Apps Smackdown

John RempelQuality Control & Training

Specialist

AMAC Accessibility Solutions & Research Center

atGeorgia Tech

LEGAL

The Law related to Mobile Accessibility

Recent DOJ Settlements

•H&R Block (March, 2014)•Peabod Groceries (Nov., 2014)•edX (April, 2015)•Carnival’s Cruise Ships (July, 2015)

Overview of DOJ Settlements

• High Profile Settlements• Requirements–WCAG 2.0 (Level AA) Applied–Web Accessibility, which

includes captioning–Mobile Accessibility–Appoint Web Accessibility

Coordinator–Adopt Web Accessibility

Policy

Section 508

• 1998 Amendment to the United States Workforce Rehabilitation Act of 1973, a federal law mandating that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.

Section 255

• Requires telecommunications products and services to be accessible to people with disabilities

Section 508 Refresh (ICT Refresh)

• Proposed Rule released Feb. 18, 2015• United States Access

Board Updating ICT Covered by Section 508 and Section 255• Harmonization of

Standards with WCAG 2.0

WCAG 2.0

• Part of a series of web accessibility guidelines published in 2008 by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the internet.• Level A, AA, and AAA

Mobile Accessibility and WCAG 2.0

• Mobile Accessibility Mapped to P.O.U.R.

• Designed to be forward looking

• Some aspects it couldn’t anticipate

More than Just Phones & Tablets

• Car interfaces• Videogame

controllers• Smart watches• Emerging Markets

Mobile More Imporant Than Ever Before

• Noisy Spaces• Using One Hand• Outdoor use in

bright light• Small-sized

touchscreens• Multitasking-

Driving or Walking• All Ages Using

Mobile

Testing with Mobile Devices

• Use Latest Operating System when Possible

• Apple: iOS 9.1 used for today’s demonstration

• Android: Pair Google’s Nexus with Latest OS

Functional Differences Between iOS & Android

• iOS• Closed Architecture = Predictability• Stability• Hardware/Software Integration• OS updates pushed out simultaneously

• Android• Fragmentation of software and hardware• Many more devices on market• Commitment to accessibility not comparable

Common Mobile Assistive Technology

• Screen Reader• Magnifier• Color Settings• Text Settings• Captioning & Video

Description• LED/Vibration Alerts• Switch Control

W3C First Public Working Draft(Mobile Accessibility Taskforce)

UAAG 2.0

• UAAG 2.0 (User Agent Accessibility Guidelines)• Related to Mobile browsers and native apps• Reference for Mobile Accessibility• Provides guidance on mobile user interfaces• URL: http://www.w3.org/TR/UAAG20/

Perceivable

• 2.1 Small Screen Size• 2.2 Zoom/Magnification• 2.3 Contrast

Operable

• 3.1 Keyboard Control for Touchscreen Devices

• 3.2 Touch Target Size & Spacing

• 3.3 Touchscreen Gestures

• 3.4 Device Manipulation Gestures

• Placing buttons where they are easy to access

Understandable

• 4.1 Changing Screen Orientation• 4.2 Consistent Layout• 4.3 Positioning important page

elements before the page scroll• 4.4 Grouping operable elements

that perform same action• 4.5 Provide clear indication that

elements are actionable• 4.6 Provide instructions for

custom touchscreen and device manipulation gestures

Robust

• 5.1 Set virtual keyboard to type of data entry required

• 5.2 Provide easy methods for data entry

• 5.3 Support the characteristic properties of platform

Mobile AppsDemonstration

Fortune 500 Apps Under Review

• Walmart

• Target

• Home Depot

• Office Depot

• Wells Fargo

Mobile Accessibility Resources

• W3C Mobile Web Application Best Practiceshttp://www.w3.org/TR/mwabp/• W3C Wiki: New WCAG 2.0 Techniqueshttp://www.w3.org/TR/mwabp/http://www.w3.org/WAI/GL/mobile-a11y-tf/wiki/New_WCAG_2.0_Techniques• W3C Mobile Accessibility Task Forcehttp://www.w3.org/WAI/GL/mobile-a11y-tf/• BBC Mobile Accessibility Guidelineshttp://www.bbc.co.uk/guidelines/futuremedia/accessibility/mobile/about

Mobile Accessibility Resources-2

• Paul Adam Site (Presentations)http://pauljadam.com/#/presentations

• AppleVishttp://applevis.com/

• Android Accesshttp://androidaccess.net/