Fortune 500 Apps Smackdown John Rempel Quality Control & Training Specialist AMAC Accessibility...
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Fortune 500 Apps Smackdown
John RempelQuality Control & Training
Specialist
AMAC Accessibility Solutions & Research Center
atGeorgia Tech
LEGAL
The Law related to Mobile Accessibility
Recent DOJ Settlements
•H&R Block (March, 2014)•Peabod Groceries (Nov., 2014)•edX (April, 2015)•Carnival’s Cruise Ships (July, 2015)
Overview of DOJ Settlements
• High Profile Settlements• Requirements–WCAG 2.0 (Level AA) Applied–Web Accessibility, which
includes captioning–Mobile Accessibility–Appoint Web Accessibility
Coordinator–Adopt Web Accessibility
Policy
Section 508
• 1998 Amendment to the United States Workforce Rehabilitation Act of 1973, a federal law mandating that all electronic and information technology developed, procured, maintained, or used by the federal government be accessible to people with disabilities.
Section 255
• Requires telecommunications products and services to be accessible to people with disabilities
Section 508 Refresh (ICT Refresh)
• Proposed Rule released Feb. 18, 2015• United States Access
Board Updating ICT Covered by Section 508 and Section 255• Harmonization of
Standards with WCAG 2.0
WCAG 2.0
• Part of a series of web accessibility guidelines published in 2008 by the Web Accessibility Initiative (WAI) of the World Wide Web Consortium (W3C), the main international standards organization for the internet.• Level A, AA, and AAA
Mobile Accessibility and WCAG 2.0
• Mobile Accessibility Mapped to P.O.U.R.
• Designed to be forward looking
• Some aspects it couldn’t anticipate
More than Just Phones & Tablets
• Car interfaces• Videogame
controllers• Smart watches• Emerging Markets
Mobile More Imporant Than Ever Before
• Noisy Spaces• Using One Hand• Outdoor use in
bright light• Small-sized
touchscreens• Multitasking-
Driving or Walking• All Ages Using
Mobile
Testing with Mobile Devices
• Use Latest Operating System when Possible
• Apple: iOS 9.1 used for today’s demonstration
• Android: Pair Google’s Nexus with Latest OS
Functional Differences Between iOS & Android
• iOS• Closed Architecture = Predictability• Stability• Hardware/Software Integration• OS updates pushed out simultaneously
• Android• Fragmentation of software and hardware• Many more devices on market• Commitment to accessibility not comparable
Common Mobile Assistive Technology
• Screen Reader• Magnifier• Color Settings• Text Settings• Captioning & Video
Description• LED/Vibration Alerts• Switch Control
W3C First Public Working Draft(Mobile Accessibility Taskforce)
UAAG 2.0
• UAAG 2.0 (User Agent Accessibility Guidelines)• Related to Mobile browsers and native apps• Reference for Mobile Accessibility• Provides guidance on mobile user interfaces• URL: http://www.w3.org/TR/UAAG20/
Perceivable
• 2.1 Small Screen Size• 2.2 Zoom/Magnification• 2.3 Contrast
Operable
• 3.1 Keyboard Control for Touchscreen Devices
• 3.2 Touch Target Size & Spacing
• 3.3 Touchscreen Gestures
• 3.4 Device Manipulation Gestures
• Placing buttons where they are easy to access
Understandable
• 4.1 Changing Screen Orientation• 4.2 Consistent Layout• 4.3 Positioning important page
elements before the page scroll• 4.4 Grouping operable elements
that perform same action• 4.5 Provide clear indication that
elements are actionable• 4.6 Provide instructions for
custom touchscreen and device manipulation gestures
Robust
• 5.1 Set virtual keyboard to type of data entry required
• 5.2 Provide easy methods for data entry
• 5.3 Support the characteristic properties of platform
Mobile AppsDemonstration
Fortune 500 Apps Under Review
• Walmart
• Target
• Home Depot
• Office Depot
• Wells Fargo
Mobile Accessibility Resources
• W3C Mobile Web Application Best Practiceshttp://www.w3.org/TR/mwabp/• W3C Wiki: New WCAG 2.0 Techniqueshttp://www.w3.org/TR/mwabp/http://www.w3.org/WAI/GL/mobile-a11y-tf/wiki/New_WCAG_2.0_Techniques• W3C Mobile Accessibility Task Forcehttp://www.w3.org/WAI/GL/mobile-a11y-tf/• BBC Mobile Accessibility Guidelineshttp://www.bbc.co.uk/guidelines/futuremedia/accessibility/mobile/about
Mobile Accessibility Resources-2
• Paul Adam Site (Presentations)http://pauljadam.com/#/presentations
• AppleVishttp://applevis.com/
• Android Accesshttp://androidaccess.net/