Enterprise UX

Doesn’t Suck.

Enterprise UX

“…catch-all term for work done for internal tools—software that’s used by employees, not consumers.”

5 Reasons Enterprise UX Doesn’t Suck

Measurable impact on systems users typically hate

the bar is low

Reason #1

Reason #1

Measurable Impact

• Quantity of users• System objects • Start small, aim big

Reason #1

Healthy Budgets!

Reason #2

• Investment in design • Less tolerance for bad design• What does it cost?

Healthy Budgets

Reason #2

NoPrescribed Method

Reason #3

• Very refreshing • Try new things • Fail fast and small, keep

moving

No Prescription

Reason #3

Accidental Leaders

Reason #4

Step-up

• Corporate America losing ground

• Design thinking is the antidote • UX is the NEW business

Reason #4

Make Your Mark

Reason #5

Make Your Mark

• Join the revolution • Huge challenge• Candy sites will wait…

Reason #5

Experience Share• What my team is working on now... • Change agents • “Buying time”• Incremental gains track• Design overhaul track• UX Lab!

Questions!