Personal Banking doesn't have to suck

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HOW I WISH BANKING WOULD STOP SUCKING

Transcript of Personal Banking doesn't have to suck

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HOW I WISH BANKINGWOULD STOP SUCKING

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I’M MOVING IN TO LONDON!YAY! Congrats on being a Londoner

“That’s not me. I just picked a random photo”

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NEED MY IBAN NUMBERTo transfer money from a French bank to a UK one

NEED TO CHANGE MY ADDRESS

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Browse the website“So exiting”

STEP 1

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Login using a number I never remember so I have to check the secret place where I put it“Fortunately I love hide and seek"”

STEP 2

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Then I have to type in a password on the page and 1 on the little machine + press a bunch of buttons“I love that tiny box. It’s got this nice Gameboy feel to it”

STEP 3

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Sadly I don’t carry it around in my pocket.Fortunately I have my phone! Then I have to type TWO passwords just to get the one I actually need... Phew!“This is giving me proper exercise. Great”

STEP 4

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No matter where I look I can’t findmy IBAN number. Hmm“This is giving my brain proper exercise. Great”

STEP 5

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let’s check the F.A.Q. Where is the F.A.Q?Tells me about sending money overseas but I just wantmy IBAN number to receive some!“Losing the will to live here”

STEP 6

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Not in the FAQ. No problem! Let’s try a search!“Oh search is just to decorate. It doesn’t actually find stuff”

STEP 7

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Pick up the phone“That’s really how my phone looks like btw!”

STEP 8

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If you’re calling for X,Y OR Z. Please press 1,2,3.

For anything else press 4.“Aha! It’s like those old command line role playing games! FUN”

STEP 9

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If you’re calling for A,B,C. Please press 1,2,3

For anything else press 4“I’m level 2 BRO! ”

STEP 10

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If you’re calling for E,F,G,H. Please press 1,2,3,4

TO Talk to an advisor press 5“Final round. Fight!”

STEP 10 Bis

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Wait“All is not lost... They've got Rick Astley to keep

me company while I wait (shoot me now)”

STEP 11

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Wait some more“A bit of teasing never killed anyone... did it??!!”

STEP 12

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Talk. BUT BEFORE!Need to give address, name, DOB

and 2,3rd and last letter of my password“Thank goodness I got all the answers right. YESSSSSSSS!”

STEP 13

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THE ASK!ME: “Where can I find my IBAN number?”HER: “Oh! Easy it’s on your chequebook”

MY MOUTH: “Oh great, have a nice day ;-)”MY BRAIN: “I never use them cheques!

I don’t even know where those are?!I’ll have to wait when I get home and turn

my flat upside down.ARRRRRGGGGGGGGGHHH!!!!”

STEP 14

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STEP 15

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HELL TO THIS!THIS IS HOW

I’D LIKE TO INTERACTWITH MY BANK…

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Why banks make it so hard when it could be that simple?