Delivering health partnerships

Owain DaviesHead of Partnerships

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NHS Direct is the trusted namein remote healthcare.

Now you can share ourknowledge on your website

Online health and symptom checkers

Online tools

Easy to use

Expert drivenassessment

Fast answer

Simple to use

Patient is guided through questions, step by step

What are the outcomes?

Online symptom checker

Self care advice online

Web chat with NHS

Direct

Call back from NHS

Direct nurse

Referred to GUM, GP, A&E or 999

Decreasing demand on core NHS services

End points

Everyone benefits

Patient NHSFast answer from

anywhere

Range of options for onward care

Allows non-urgent patients to treat themselves

Frees up valuable resource

Gives best care for the medical problem

Reduces total cost to NHS

Uses technology that they can relate to

Allows NHS advice to prevail over ‘chat room’

Works on any platform

Mobile applications

Kiosks and self-serve

Console and technologyembedded applications

Topics covered

Vaginal bleeding

PregnancyPuberty

Foreign body

Genital injury

Discharge

Swelling

Lumps and growths

Thrush Irritation

Coital pain

Dryness

Intercourse problems

Menstrual problems

Menopause

PMSInflammation

Rash

Genital itchingUrinary problems

Rectal problemsSTIs

Sexual dysfunction

Sexual assault

Sexual abuse

Priaprism

Piercing issues

Hernia

Sexual health checker usage

Female Sexual Health

Male Sexual Health

Contraception problems

45k

20k

11k

per month

Symptom checker use

98% who find the tool use it

Average user spends over 6 mins

Sharing our knowledge

Make symptom checkers available wherever people are looking for health advice and

information

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NHS Direct as part of your website

HomeYour website

Home Patient Information About Us Contact

Function 1

Function 1

Function 1

Function 1

Benefits of being a partner

Added feature on your website drives traffic –both new and repeat users

Association with well respected NHS Direct brand

Helps you deliver wellbeing to your users

Functionality will increase user perception of your site

Three formats to choose from

NHS Direct format but in

plain or your own corporate colours

Completely integrated in to your website

style

NHS Directformat –

exactly as onnhsdirect.nhs.uk

Ideal if you:

Are an NHS Trust

Have an NHS style website

Have limited resource for customising

Ideal if you:

Have a strong corporate colour scheme

Want to keep consistency in your website

Ideal if you:

Have a unique website

Have web programming resource available

Partnership data

We can share valuable anonymous data on what your users are doing:

•Number of visits through your website, by symptom checker•Number of patients directed to each outcome