Post on 19-Dec-2015
CS Colloquium – 11/4/051
CS Colloquium
• Computing Services, a portion of IT Services
• Slides posted on http://www.wpi.edu/Admin/IT/News/events.html
• IT Division Website
http://www.wpi.edu/+IT
CS Colloquium – 11/4/052
Introduction
Tom Lynch, PhD
VP of Information Technology, CIO
CS Colloquium – 11/4/053
Agenda
1. Overview, BSC, ISCP (Tom)
2. Communicating with CCC (Ben)
3. Communications network (Sean)
4. Internet2, Internet Interface (Allan)
5. Research Resources (Sia)
6. Q&A
CS Colloquium – 11/4/054
Strategic Planning
• Review and where we are
• Stakeholder focus—we are here to serve
• Balanced Scorecard Methodology
CS Colloquium – 11/4/055
StrategyRefer to strategy map & objective descriptions
(next measures/targets, initiatives)
MissionThe IT Division partners with faculty, students, and staff
in the quest for knowledge, applying the power of technology to unite people and content anytime, anyplace.
VisionThe IT Division fuels the success of WPI by understanding the community
so well that solutions are sought, trusted, and in place as needs arise.
ValuesEthics-integrity-honesty, Customer Service, Quality, Open Communication, Teamwork,
Healthy Work Environment
IT Division Values, Mission, and Vision
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CS Colloquium – 11/4/056
Sta
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IT D
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GR
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esInformation Technology Division Strategy Map
Understand stakeholders, technology, and the environment
Increase value, capability, and
satisfaction of our stakeholders
Strive for operational
excellence in our systems, processes,
and communication
Secure and effectively use
necessary resources
Maximize staff learning, personal
growth, and collaboration
Maximize the availability of appropriate resources
Deliver intuitive & friendly
experiences
Nurture a community of
knowledge workers
Explore new & alternative
uses of technology &
services
Build it right; keep it healthy
Communicate the right
information at the right time
Understand the needs of stakeholders
Share information,
listen respectfully,
& be responsive
Support & empower people & leverage potential
Foster a culture that encourages, and celebrates
both team & individual
contributions
Identify, continually invest
in and retain a talented,
motivated, highly effective staff
Exercise responsible planning & resource
managementAugust 12, 2004
Diversify & grow funding sources (gifts, grants, op. budget, capital,
ADLN rev., greeknet / resnet / telcom, Gigapop)
CS Colloquium – 11/4/057
Division-Wide Activities• Securing the Environment
– Disaster Recovery (DR)• Offsite DR location; recently expanded• Implementing redundant mission critical systems• Data Protection/System Recovery Procedures (3rd yr.)• Library Disaster Plan (15th yr.)
– Increased security and improved identity protection
• Desktop firewalls, antivirus, software patches• Server/network firewalls, antivirus, intrusion detection• Network security plan and policy• Information security and compliance program (ISCP)
– Increased and improved services• FY05 Gifts ($1,264k) and Grants ($223k)
CS Colloquium – 11/4/058
Information Security Compliance Program
• Federal law compliance for:– Federal Family Educational Rights & Privacy Act (FERPA),
Gramm-Leach-Bliley Act (GLBA), Patriot Act, – Health Insurance Portability & Accountability Act (HIPAA)– Electronic Comm. Privacy Act (ECPA), Computer Fraud & Abuse Act
(CFAA)– Copyright, Fair Use, DMCA, TEACH Act
• Cross functional team and sponsors• Policy analyses, legal review, and normalization• Communication plan, Instruction plan• Results to date
– Officer responsible for each act– Formal policies in place and posted on our website– Procedures developed for all but one act– Plan established for campus-wide communication– Network Security Policy – Trustee approved Feb 2005
CS Colloquium – 11/4/059
IT Overview Brochure
• Copies—see Bernice Lisk – Fuller Labs (OIT)
CS Colloquium – 11/4/0510
Communicating with CCC
Ben Thompson, WPI ‘73
Director of Computing Services
CS Colloquium – 11/4/0511
Helpdesk
• Single point of contact for technical support– helpdesk@wpi.edu– (508) 831 5888
• Serving all of the WPI Community – Faculty– Graduate and Undergraduate Students– Staff and Administration
CS Colloquium – 11/4/0512
Connecting with resources
• Helpdesk manages connections with technical service providers– Desktop configurations– Software availability – Hardware – Network – Security requests– Using our services (“Self” services)– How to …..
CS Colloquium – 11/4/0513
We will tell you where to go
• Academic Department Resource
• Supporting Administrative Office
• University Process
CS Colloquium – 11/4/0514
Training
• Welcome all of the WPI Community• Technical Training
– Office Products– Other software widely used at WPI– Open to recommendations for new areas
• Info Sessions– Spam Filtering– SpyWare– Passwords for chocolate
CS Colloquium – 11/4/0515
Web Resources
• Helpdesk http://www.wpi.edu/+helpdesk• CCC http://www.wpi.edu/+CCC• IT Division http://www.wpi.edu/+IT• Information Technology Services Overview
http://www.wpi.edu/Admin/IT/Services/overview.html
• Getting started with Information Technology http://www.wpi.edu/Admin/IT/Help/started.html
CS Colloquium – 11/4/0516
Communications
Sean O’Connor
Director, Network Operations & Security
CS Colloquium – 11/4/0517
Network Operations & Security
• Network Architecture / Management / Maintenance to all WPI networked buildings
• Network Security, including Policy Development and Enforcement (AUP and Network Security Policy)
• IP Address Space Management• Copper, Fiber, Telecom infrastructure• Wireless infrastructure / IP Telephones • VPN / Remote Access• Private Networks - POS (CBORD), HVAC, Card Access,
Security, etc.• Computer Room Infrastructure / UPS system
CS Colloquium – 11/4/0518
Network Architecture
CS Colloquium – 11/4/0519
Network Security
• SNORT Grid consisting of over 50 sensors• ARGUS IP Flow Monitoring• Custom IDS console• Juniper Firewall• Packeteer• UNISOG (University Security Operations Group)
and WPI security mailing list• AUP and Network Security policy development
and enforcement
CS Colloquium – 11/4/0520
VPN Services
• Allows Windows Domain drive mapping, access to on campus software licenses, and on campus only resources and download, SMTP email services for outbound email
• Client currently only available for Microsoft XP and 2000
• Will be incorporating a SSL solution in the near future for UNIX, LINUX and Mac Users
CS Colloquium – 11/4/0521
Wireless Network
• WPI has an 802.11 a/b/g security enabled solution
• Requires WPA with 802.1x authentication (Enterprise WPA) and MAC address registration
• Active monitoring and containment of unauthorized wireless networks / traffic flow
• Approximately 70% campus has wireless access• We are also involved with wireless and
networking projects throughout campus
CS Colloquium – 11/4/0522
Proxy and Terminal Services
• Terminal Services - offers off campus access to Windows environment and Computer Lab software (AutoCAD, MS Office, Visual Studio, MathCAD, Tech Plot Mat Lab, PK Solver)
• Proxy – used for off campus services requiring a source address of 130.215.x.x (Library Resources)
CS Colloquium – 11/4/0523
Internet Interface
Allan Johannesen
Director,
Internetworking & Telecommunications
CS Colloquium – 11/4/0524
Domain Management
• Responsible for WPI.EDU and WPI.NET on the Internet (whois)
• Acquired Class B IP range 130.215
• Acquired AS number 10326 for BGP
• Manage WPI’s mail interface to the net: SMTP and MX receive, MAIL1 sends.
• Campus contact for DMCA
• Responsible for AUP
CS Colloquium – 11/4/0525
Domain Management• Manage LDAP servers
ldap://ldapv2.wpi.edu ldap://ldapv2back.wpi.edu
• Internet2 mailing list. Email to i2-request@wpi.edu with the word subscribe in the message body.
CS Colloquium – 11/4/0526
Mail Management• Black Hole mail from IPs listed at mail-
abuse.org
• Run greylisting (SMTP RFC test)
• Spam evaluation made by PureMessage from Sophos
• Block external mail to internal-only lists
• All mail passes through virus scanner
CS Colloquium – 11/4/0527
Self Service
• Account creation, password change http://www.wpi.edu/+accounts
• UNIX groups on CCC systems at http://www.wpi.edu/+gred
• Block mail based on evaluation http://www.wpi.edu/Academics/CCC/Services/Email/spamcontrol.html
• Forward mail http://www.wpi.edu/+forward
CS Colloquium – 11/4/0528
Self Service
• Group login management http://www.wpi.edu/+groupaccount
• IQP/MQP project login management http://www.wpi.edu/Academics/CCC/Services/Logins/groupaccount.html
• MySQL database http://www.wpi.edu/Academics/CCC/Services/Databases/MySQL.html
CS Colloquium – 11/4/0529
Mailing Lists
• Only lists @wpi.edu
• Many automatically populated mailing lists
• Moderation possible on lists
• Create, edit, delete, change owner of mailing lists http://www.wpi.edu/+mailinglist
CS Colloquium – 11/4/0530
Mail Servers
• Services pop.wpi.edu and imap.wpi.edu run on cyrus server.
• Student default quota 100M
• Connection-caching server imapproxy.wpi.edu is preferred
CS Colloquium – 11/4/0531
Internet2
• WPI is a Regular Member of UCAID.• WPI connects at the NoX.• All communications automatically select
Internet2.• The Access Grid is an Internet2 multipoint
conferencing medium.• Internet2 has interest groups in middleware,
IPV6, network performance, and other areas. • www.internet2.edu
CS Colloquium – 11/4/0532
Research Resources
Sia NajafiDirector, Research & Departmental
Computing
CS Colloquium – 11/4/0533
Research Resources
Research Computing Resources at WPI
• What do we have?
• Hardware
• Software
• Storage
• Support
• What is on the horizon?
CS Colloquium – 11/4/0534
Hardware ResourcesHardware Resources
• 2 Linux Clusters,11 nodes each
Each node: 2x2.4 GHz Intel Xeon CPUs, 2GB RAM ~25Gflops
• SGI Altix 350
16 1.5GHz Itanium2 CPUs, 32 GB RAM, LinuxOS~56Gflops
• 2 SUN Sunfire V440 4x1.06 GHz UltraSPARC III, 8 GB RAM, Solaris OS
CS Colloquium – 11/4/0535
Hardware ResourcesHardware Resources
• 3 SUN V20z 2x2.4 GHz AMD Opteron 64bit CPU, 8 GB RAM, RH Linux AS4
• 1 SUN V20z 2x2.4 GHz AMD Opteron 64bit CPU, 8 GB RAM, Windows 2003, Terminal Server
• 6 SUN 2100z 2x2.4 GHZ AMD Opteron 64bit CPUs, 4GB RAM, RH Linux WS4 (Academic Computing Laboratories in Higgins Laboratory)
• Many other Linux/Solaris 32bit/64bit Workstations and Servers
CS Colloquium – 11/4/0536
Software ResourcesSoftware Resources
• Compilers, Development tools and librariesIntel Fortran/C/C++ Linux 32/64bit Compilers
Portland Group Fortran/C/C++ Linux 32/64bit Compilers and Development tools
Intel Math Kernel Libraries
IMSL libraries
SUN EduSoft Academic Edition campus license (over 90 products including the complete development tools)
CS Colloquium – 11/4/0537
Software ResourcesSoftware Resources
• Site or network licenses for a variety of commercial softwareMatlab, Labview, LS-DYNA, PTC Products, NASTRAN, ANSYS, Tecplot, Fluent, SAS, etc. (for a complete list and more information please contact Sia Najafi)
CS Colloquium – 11/4/0538
Storage Resources Resources
EMC (CX400 and AX100C) Storage Arrays to provide enhanced storage and backup capability including automated backup process for faculty PCs/workstations/servers running windows/Linux/Solaris
CS Colloquium – 11/4/0539
Additional Resources
Access Grid
Group to group meetings with full video and audio (multicast)
Ability to ‘attend’ remote seminars, courses, and conferences from WPI
campus
Ability to interact with data and visualization in conjunction with colleagues
at remote sites – in real time
Power Wall
A high performance, high resolution visualization system for the
display of large scientific data sets
CS Colloquium – 11/4/0540
Support Resources
The research team supports Silicon Graphics,
SUN workstations and servers, for faculty
members who need support. Linux support is
provided by combined effort of CCC unix
group and the Research team.
CS Colloquium – 11/4/0541
What is on the horizon?
• Move to 64bit
• Grid Computing
CS Colloquium – 11/4/0542
Questions/Comments
• Open