Coolhunting Overvie · Most effective communicators personal community Degree of Sharing high...

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Peter A. Gloor MIT Center for Collective Intelligence

Coolhunting Overview

Most effective communicators

personal

community

Degree of Sharing

high Degree of

Interactivity

low

high (m-m)

small (1-1)

Degree of Connectivity

(1-m)

Star

Galaxy

SCADU. Cologne

Cincinnati

Deloitte

Helsinki

MIT

Cincinnati

EC proposalICIS panel

Crowd Twitter/Web

(Google, Bing, Yahoo)

Experts Blogs/Wikipedia

Swarm Forums/Facebook

(Fanpages)

Network

Trend

Content

Unit of Observation

Interaction Archives

Research Goals

World Web/Blog/ Social Networking sites

Predict movie box office success Predict political elections Predict consumer sentiment Predict stocks

Organization Intranet/E-Mail/phone log

Predict project success Predict startup success

Individual Web/Blog/E-Mail/phone log/ sociometric badges

Predict personality characteristics Predict team success

1998

42 out of business

2004

successful founders from

public universities

successful founders from

private universities

# online friends

# online alumni friends

0

- 0

+

Tables by John D. Collins

Tables by John D. Collins

Tables by Qiaoyun Yun

Tables by Qiaoyun Yun

Unit of Observation

Interaction Archives

Research Goals

World Web/Blog/ Social Networking sites

Predict movie box office success Predict political elections Predict consumer sentiment Predict stocks

Organization Intranet/E-Mail/phone log

Predict project success Predict startup success

Individual Web/Blog/E-Mail/phone log/ sociometric badges

Predict personality characteristics Predict team success

3. Compare

with success

indicators

2. Compute social

interaction networks

1. Collect social

network data

1.  “Centralized Leaders” 2. “Rotating Leaders”

3. “Waggle Dance” 4. “Attraction Pheromone”

Discover

Measure

Mirror

Optimize

June 2010 August 2010

October 2010 December 2010

high centrality/ density

high

suc

cess

lo

w s

ucce

ss

low centrality/density

positivity

negativity

honesty

Moderately happy customer (NPS 29%) Steady team

Leaders active senders

Relatively high GBC Clear leaders

Very happy customer (NPS 67%)

Steady team Leaders active senders Team well-balanced (send & receive same)

High GBC Clear leaders

Very unhappy customer (NPS -33%)

Changing team Passive leaders (get more than send)

Low GBC Leaders invisible

Unit of Observation

Interaction Archives

Research Goals

World Web/Blog/ Social Networking sites

Predict movie box office success Predict political elections Predict consumer sentiment Predict stocks

Organization Intranet/E-Mail/phone log

Predict project success Predict startup success

Individual Web/Blog/E-Mail/phone log/ sociometric badges

Predict personality characteristics Predict team success

Blue – drummerRed – singer/leaderGreen - audience