Post on 23-Dec-2015
Active Listening
WithBruno the Basset Hound
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Learners
•Special Needs •3-5 Grade
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Active Listening
•Why is active listening important?•Why do we need to listen actively?•How do we actively listen?•What are the characteristics of active
listening?
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How to use this activity…
You will have these 3 buttons to help you through this activity.
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Click on each button to see what it does!
Let’s Start!
Back Button
•This button will move you back a slide on the activity.
•You can use this button if you need to reread something or just want to go back a page.
Click here to go back to see the other buttons
Home Button
•This button is the Home button. If you click this button it will take you to the Home or main page.
Click here to go back to see the other buttons
Next Button
•This is the next button.•To move on to the next page you can click
this button.
Click here to go back to see the other buttons
Hi Kids! I’m Bruno the Basset Hound! Do you know why my ears are so big?
They are for active listening!
Now today, I am on a mission to track down my lost chew toy. Could you help me along the way?
Thanks for the help! Go through the
slides to help me learn about active listening. Once you finish learning, we can find my toy!
Sections
1. What is active listening?2. Characteristics of Active Listenin
g3. Examples of Active Listening4. Video on Active Listening5. Emotions6. Application7. Evaluation
Click on the section that you want to go to. Make sure to go through
every section!
What is Active Listening?•Listening to what a
person is saying and taking in the information
•Understanding and processing the words and expressions a person is making
Characteristics•Make Eye Contact•Don’t Interrupt•Be Attentive•Face the Speaker•Keep an Open Mind•Picture what the speaker is saying
Characteristics…
•Don’t impose your thoughts on the speaker
•Wait for the speaker to finish what they are saying before asking questions
•Watch for Facial Expressions and Gestures
•Demonstrate that you are paying attention
•Ask clarifying questions
Examples of Active Listening
1. Face the Speaker
2. Don’t Interrupt3. Demonstrating t
hat you are paying attention
4. Clarifying Questions
Click on the section
that you want to go
to.
Face the Speaker
Looking at the speaker is important to see how they are feeling and to read their social cues.
It also shows respect to the speaker. Facing the speaker demonstrates that you are paying attention.
Don’t Interrupt
•Saying Uh-huh or yes in between what the person is saying to show that you are listening.
Paying Attention Demonstration•Don’t look in other directions.•Don’t fidget.
Clarifying Questions
•Clarifying Questions help to fully understand what the person is saying.
•Asking these questions will help you to understand how they feel about what they are talking about.
Examples of Clarifying Questions• What do you really
mean?• Can you clarify that for
me?
• What does that mean?• Can you be more specific?• Why do you think that?
• Are you saying that….• Are you claiming….• Do you mean…• So you are saying…
How to Be a Good Listener Video
Emotions
1. Facial Expressions2. Interpreting Gestures
Click on the section that you want to go to.
Make sure to go through every
section!
Facial ExpressionsWhat do they mean?A persons
facial expression shows how
they are feeling.
Common Facial Expressions
Interpreting Gestures
Look at these gestures and the emotions that go along with them.
Gestures also tell how a person is
feeling.
Interpreting gestures can also be called
reading social cues.
How to Read Social Cues
Application
Now that you know everything about
active listening, you can help me find my
toy!
Application
Help me identify active listening skills and emotions from the following
pictures and video clips.
ApplicationWatch this clip and pay attention to how Lilo is feeling.
ApplicationFrom the video clip that you just watched, identify how Lilo is
feeling. Explain how you know she is feeling this way by her voice, facial expressions, and gestures.
ApplicationUsing the picture, explain how this person is feeling and how you know this.
ApplicationWatch this video clip and look for active listening.
ApplicationFrom the video clip, explain why this person isn’t actively listening. Describe a way that they could improve their listening skills by stating some of the characteristics of active listening and applying them to this situation.
ApplicationMatch the facial expression to the corresponding word by checking the one that it is.
Worried
Happy
Angry
Surprised
Sad
Confused
Frustrated
Overwhelmed
Tired
Surprised
Bored
Scared
Shy
Confident
Anxious
Hopeful
Angry
Sad
Application
•Wow! You did great at knowing the active listening skills and facial expressions!
•With your help Bruno was able to remember where his toy was!
Application
Thanks for helping me find my toy! I couldn’t have don’t
it without you!
Evaluation
Now that you have helped me, take this short quiz to see how much you really
know about active listening.
Evaluation
What is NOT a good active listening skill?A. Eye contactB. InterruptingC. Asking clarifying questionsD. Being attentive
Just click on the answer you think is
correct!
Correct!
•Interrupting is NOT a good thing to do when someone is speaking!
Great Job!
Incorrect
•Read the question carefully!•Remember the characteristics of active
listening.•What is not a good thing to do while you
are listening to someone speak?•If you need to look at the
characteristics slides.
If you are ready to answer the question again, click this button.
Characteristics•Make Eye Contact•Don’t Interrupt•Be Attentive•Face the Speaker•Keep an Open Mind•Picture what the speaker is saying
Characteristics…•Don’t impose your thoughts on the
speaker•Wait for the speaker to finish what they
are saying before asking questions•Watch for Facial Expressions and Gestures•Demonstrate that you are paying attention•Ask clarifying questions
If you are ready to answer the question again, click this button.
Evaluation
Active listening is…A. Listening and understanding what a pers
on is sayingB. Doing something else while listening to s
omeone speakC. Listening to someone speak
Way To Go!
You got it right!
Try Again!
•Think about this one again.•Click here to go back to the page about
what active listening is.
What is Active Listening?•Listening to what a
person is saying and taking in the information
•Understanding and processing the words and expressions a person is making
If you are ready to answer the question again, click this button.
EvaluationThis person is ____________?A. BoredB. ScaredC. ExcitedD. Angry
Correct!You’re doing great! Keep up the good work!
Incorrect
•Try again.•Look at their face and gestures this time.
EvaluationAsking someone what they meant when telling a story would be an example of what skill?
A. Picturing what the speaker is sayingB. Being attentiveC. Asking clarifying questionsD. Facing the speaker
Correct
Great Job! Keep on going!
Asking what was meant is a great clarifying question to ask if you do not understand a part of what someone said.
Incorrect
•What is this person doing? •Why are they asking a question?•Are they asking the question to help fully
understand what the person is saying?
Evaluation
What can you look at to tell how a person is feeling?A. Their clothesB. Their noseC. Their ears Correct
! D. Their whole
face
Incorrect
•What part of the body shows emotion?•Go to the next slide to see more about
distinguishing emotions.
Face the SpeakerLooking at the speaker is important to see how they are feeling and to read their social cues.
It also shows respect to the speaker. Facing the speaker demonstrates that you are paying attention.
You Finished!!
Wow you have learned so much about active listening! Next time you talk to someone make sure that you are using your active listening skills!
Pictures From:http://www.phaseware.com/PhaseWare-Files-blog/bid/84145/Customer-Service-Trend-Listeninghttp://www.whitebunnywabbit.com/wp-content/uploads/2010/11/active_listening_posters_mini.jpghttp://middleschooladvisory101.blogspot.com/2008/11/active-listening.htmlhttp://www.basic-counseling-skills.com/active-listening.htmlhttp://neoalpha.multiply.com/journal/item/86/Listenhttp://flourishnthrive.wordpress.com/2012/05/29/feelings-chart-and-feelings-faces/http://banksschoolsupplycatalog.com/chartlet_rules_for_good_listening-p-9912239.html#.UJiEo7SmDwwhttp://www.thisnext.com/item/F134B43D/Tough-Rope-Bone-Dog-Chew-Toyhttp://www.superiorlabels.com/LK_Eyes_586_BW.htmhttp://theabsurdpendulum.wordpress.com/2012/10/13/will-anyone-give-me-an-ear/http://www.faceturn.com/worried/index.phphttp://mygraphix.wordpress.com/2011/01/03/gambar-stiker-2-2/star-great-job/http://andweshout.blogspot.com/2011/05/when-i-get-bored.htmlhttp://www.anthonyjrapino.com/2011/novel-update/http://www.zoeingram.com/sad-face-happy-facehttp://indianapublicmedia.org/amomentofscience/facial-expressions/ http://www.sciencedaily.com/releases/2009/10/091031002319.htmhttp://skeptisys.wordpress.com/2007/12/http://superweeds.com/the_kid_photos.html http://paperhatconsorcio.com/marketing-and-social-media-blog/how-important-is-online-content-management/attachment/confused-face/http://blogs.babble.com/babys-first-year-blog/2012/04/02/goo-gah-huh-what-20-super-confused-babies/http://hireshai.com/2012/09/24/so-you-want-to-be-a-virtual-assistant/ http://www.everydayhealth.com/dental-health-pictures/healthy-reasons-to-get-you-smile-on.aspx#/slide-1http://robiepoenya.blogspot.com/http://mindspower.com/free-downloads-of-innovate/free-download-becoming-an-innovation-star/http://gardenoflearningsc.blogspot.com/2011/11/thumbs-up-award.html
Videos From:
http://www.youtube.com/watch?NR=1&feature=endscreen&v=VKY2tbcO55chttps://www.youtube.com/watch?v=JYV2_AdiZJQhttp://www.youtube.com/watch?v=tO68uTk-T_E
Other videos by Breana Layman
Resources:
http://www.lasw.org/questions_probing.htmlhttp://www.mindtools.com/CommSkll/ActiveListening.htmhttp://www.youtube.com/watch?v=tO68uTk-T_Ehttp://www.uen.org/Lessonplan/preview.cgi?LPid=28907http://www.learningthroughlistening.org/Listening-A-Powerful-Skill/Teaching-Listening/Ten-Steps-to-Effective-Listening/76/http://compellingconversations.com/blog/2010/09/20/conversation-tip-9-clarifying-questions/