Accelerating New Hire Productivity Through Onboarding

Post on 12-Aug-2015

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Accelerating New Hire Productivity through Onboarding

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Accelerating New Hire Productivity through Onboarding

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Rusty LindquistVP Strategic HR Insights

BambooHR

Chris OsbornVP of Marketing

BizLibrary

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Accelerating New Hire Productivity through Onboarding

Accelerating New Hire Productivity Through Onboarding

What onboarding is and isn’t

How onboarding makes HR impactful

Understanding time to contribution

What’s impeding time to contribution (and how to turn impediments into fuel)

Your acceleration plan

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Accelerating New Hire Productivity through Onboarding

What onboarding is and isn’t

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Accelerating New Hire Productivity through Onboarding

Onboarding, also known as organizational socialization,

refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors

to become effective organizational members and insiders.

Source: Bauer, T.N. and Erdogan, B.APA Handbook Of Industrial And Organizational Psychology

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Accelerating New Hire Productivity through Onboarding

What Onboarding Isn’t:

A checklist to rush through.

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Accelerating New Hire Productivity through Onboarding

What Onboarding Is:

A tool to create business value.

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Accelerating New Hire Productivity through Onboarding

Onboarding makes HR impactful

Onboarding helps HR manage

the company’s greatest asset:

People.

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Accelerating New Hire Productivity through Onboarding

Time to Contribution

New Hire Contribution = Capability + Context + Connections + Tools/Training

Organizational Socialization and Insider

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Accelerating New Hire Productivity through Onboarding

Decreasing time to contribution increases HR’s ability to impact:

• Engagement

• Retention

• Revenue

• Performance

• Satisfaction

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Accelerating New Hire Productivity through Onboarding

Time to Contribution Impediments

a. Access to systems

b. Access to hardware

c. Training

d. Understanding company culture

e. Manager involvement

f. Other soft impediments

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Accelerating New Hire Productivity through Onboarding

a. Access to systems

Learning resources and

content

Off-the-shelf and custom video

Resource delivery LMS and mobile

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Accelerating New Hire Productivity through Onboarding

b. Access to hardware

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Accelerating New Hire Productivity through Onboarding

c. Training

• Here’s how you do…

• Processes and applications needed

• How and where to get the information they need

• Job aids, process descriptions, flow charts

• Resources and training delivery

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Accelerating New Hire Productivity through Onboarding

d. Understanding company culture

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Accelerating New Hire Productivity through Onboarding

e. Manager involvement

Provide context to improve productivity

• Acclimation and application of learning

• Coaching and feedback

• Setting expectations and goals

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Accelerating New Hire Productivity through Onboarding

f. Other soft impediments

• Measurement

• Satisfaction

• Fitting in

• Buy-in

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Accelerating New Hire Productivity through Onboarding

Your Acceleration Plan

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Accelerating New Hire Productivity through Onboarding

18 MONTHSthe most vulnerable time for a new hire to leave

8-12 WEEKSavg. time to

productivity for clerical staff

18-22 WEEKSavg. time to

productivity for professional

staff

24-28 WEEKSavg. time to

productivity for executives

SOURCE: Strategic Onboarding. Bersin by Deloitte.

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Accelerating New Hire Productivity through Onboarding

Onboarding’s Goal: Reduce Friction and Minimize Delay. How?

Automate what you can: esignatures, self-onboarding, training

Then you can focus on what really matters to your company: creating business value.

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Accelerating New Hire Productivity through Onboarding

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Thank you!

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Accelerating New Hire Productivity through Onboarding

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