Accelerating New Hire Productivity Through Onboarding

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Accelerating New Hire Productivity through Onboarding



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Rusty LindquistVP Strategic HR Insights

BambooHR

Chris OsbornVP of Marketing

BizLibrary



Accelerating New Hire Productivity Through Onboarding

What onboarding is and isn’t

How onboarding makes HR impactful

Understanding time to contribution

What’s impeding time to contribution (and how to turn impediments into fuel)

Your acceleration plan



What onboarding is and isn’t



Onboarding, also known as organizational socialization,

refers to the mechanism through which new employees acquire the necessary knowledge, skills, and behaviors

to become effective organizational members and insiders.

Source: Bauer, T.N. and Erdogan, B.APA Handbook Of Industrial And Organizational Psychology



What Onboarding Isn’t:

A checklist to rush through.



What Onboarding Is:

A tool to create business value.



Onboarding makes HR impactful

Onboarding helps HR manage

the company’s greatest asset:

People.



Time to Contribution

New Hire Contribution = Capability + Context + Connections + Tools/Training

Organizational Socialization and Insider



Decreasing time to contribution increases HR’s ability to impact:

• Engagement

• Retention

• Revenue

• Performance

• Satisfaction



Time to Contribution Impediments

a. Access to systems

b. Access to hardware

c. Training

d. Understanding company culture

e. Manager involvement

f. Other soft impediments



a. Access to systems

Learning resources and

content

Off-the-shelf and custom video

Resource delivery LMS and mobile



b. Access to hardware



c. Training

• Here’s how you do…

• Processes and applications needed

• How and where to get the information they need

• Job aids, process descriptions, flow charts

• Resources and training delivery



d. Understanding company culture



e. Manager involvement

Provide context to improve productivity

• Acclimation and application of learning

• Coaching and feedback

• Setting expectations and goals



f. Other soft impediments

• Measurement

• Satisfaction

• Fitting in

• Buy-in



Your Acceleration Plan



18 MONTHSthe most vulnerable time for a new hire to leave

8-12 WEEKSavg. time to

productivity for clerical staff


productivity for professional

staff


productivity for executives

SOURCE: Strategic Onboarding. Bersin by Deloitte.



Onboarding’s Goal: Reduce Friction and Minimize Delay. How?

Automate what you can: esignatures, self-onboarding, training

Then you can focus on what really matters to your company: creating business value.



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Accelerating New Hire Productivity Through Onboarding

Recruiting & HR

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