Post on 01-Jun-2020
©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z Page 1
www.fns.sg email: admin@fns.sg version: 22 Jan 2015
FNS’ mission is to
advocate & raise the
professional practice of
process facilitation
Certified Competent
Facilitator (CCF) Workshop Preparing you for the
Certified Competent Facilitator (CCF) assessment
awarded by FNS and endorsed by the
International Institute for Facilitation (INIFAC)
FNS is affiliated with the International Institute for
Facilitation (INIFAC) and embraces the Certified
Master Facilitator (CMF) Competencies
INIFAC’s mission is to
maintain and promote a
program of certification for
facilitators at the Master
level
Workshop Synopsis
Certification enhances your opportunity for assignments that require
certified process facilitators.
CCF is assessed and awarded by FNS, endorsed by INIFAC. It is based on the
INIFAC Core Competencies for becoming an INIFAC Certified Master
Facilitator (CMF). CCF Certification affirms that you have met the INIFAC
Core Competencies as a professional process facilitator at the 2.5 level out
of 5.
This workshop informs and guides you in preparing for the ultimate INIFAC
Certified Master Facilitator (CMF).
Note: CCF certification is based on competency and portfolio of process
facilitation track record (not trainings conducted nor attended).
Attending this workshop does not guarantee you the CCF.
Date/Time
24 February 2015 (CCFW05) Tuesday 8.30am-5.30pm
21 September 2015 (CCFW06) Monday 8:30am-5:30pm
Venue
FNS Centre@OBH2, 62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore
408734
This workshop is for
Professionals seeking to apply for an internationally recognised certification
in group process facilitation.
Workshop Objectives/Outcomes
Upon completion of the workshop, you will:
1. Understand the INIFAC PAC³E Competencies for Certified Master
Facilitators (CMF).
2. Understand the Certified Competent Facilitator (CCF) framework,
requirements and process.
3. Participate in an online assessment of your current competencies in
process facilitation.
©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z Page 2
www.fns.sg email: admin@fns.sg version: 22 Jan 2015
4. Identify gaps in your current competencies in process facilitation.
5. Develop a plan of action to bridge the identified gaps and achieve
successful certification initially as CCF and ultimately as CMF.
6. Be aware of development opportunities to enhance your process
facilitation skills and build your practice portfolio.
Workshop Facilitators
Janice Lua, CPF, CMF, has an MSc (UK) in Technology Management and a
MBA (Australia) in Entrepreneurial Management. She has more than 13
years of experience in the private, public and people sectors across
different industries holding senior management positions. She has
extensive experience in providing training, facilitation and consultancy in
organisation-wide change management, business process re-engineering,
corporate/strategic planning, action planning and project management.
She has facilitated internationally using methods such as The World Café,
Open Space Technology and Future Search. She is a Senior National
Business Excellence Assessor, Certified Management Consultant, Qualified
Strengths Deployment Inventory® Facilitator, PMI certified Project
Management Professional, IAF Certified Professional Facilitator (CPF), an
INIFAC Certified Master Facilitator (CMF) and CMF Assessor, and licensed
Dynamic Facilitation Instructor. She co-founded the Facilitators Network in
2004 to upscale the competencies of facilitators in Singapore and the
region and co-authored SPOT on Facilitation in 2011.
Prabu Naidu, CPF, CMF, holds a Masters in Organisational Behaviour
(Birkbeck College, UK) and gained 19 years of MNC experience (1980-1999)
with Philips, AT&T andCompaq which spanned diverse functions in
Engineering, Materials, Project Management, TQM, HRD, Managing
Change and Supply Chain Re-Engineering - these set the foundation for his
current fourteen years (2000-2014) of training, facilitation and
consulting work in organisational development. He has designed and
delivered numerous OD interventions for MNCs, SMEs, Government
departments and not-for-profit organisations in Singapore and regionally
for MNEs and SMEs. He is an IAF Certified Professional Facilitator
(CPF) and an INIFAC Certified Master Facilitator (CMF). In 2013 he
was nominated as a board member of INIFAC to oversee
development of facilitation in Asia. He co-founded the Facilitators
Network in 2004 to upscale the competencies of facilitators in Singapore
and the region. His lectures at professional institutions are always well
received by the students as all his lectures are very engaging and
facilitative. He co-authored SPOT on Facilitation in 2011.
©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z Page 3
www.fns.sg email: admin@fns.sg version: 22 Jan 2015
Course Fees (per participant, including meals and material):
Category
Early Bird
for NPOs/VWOs/NGOs/Full-time
Students/Retirees/Senior
Citizens/Self-employed
Early Bird
for Corporate/
Government/All
Others
Standard
for All
CCFW05
Deadline
24 January 2015
24 January 2015 25 January 2015 onwards
CCFW06
Deadline
21 August 2015 21 August 2015 22 August 2015 onwards
Fee SGD190 SGD290 SGD390
Register online at: http://www.fns.sg or email: admin@fns.sg
For overseas payment by Bank Draft or TT, please add S$30 for bank charges in Singapore.
To pay online via Paypal, email us to send you the request for payment.
Master Facilitators bring PAC³E to every engagement
A. Presence
Master Facilitators bring compassion and authority to the room. Through their verbal and non-verbal
expression, they exude confidence, energy and self-awareness while also conveying a high level of
warmth and caring. They make adjustments in their style to better serve the group.
B. Assessment
Master Facilitators know and ask the questions necessary to accurately assess a client need. Based on
their learning from past experiences, they create processes designed to address the client’s specific
requirements. They carefully plan and prepare sessions. They recognize when a planned process is not
working effectively and are able to define alternative processes quickly to reach the desired outcome.
C. Communication
Master facilitators are skilled communicators. They actively listen, making sure to playback and confirm
important points. They have highly-tuned analytic skills which allow them to process information
quickly, differentiate various content issues and isolate critical points in a discussion. They ask questions
that help groups to engage effectively. They deliver instructions that are accurate, clear and concise.
They effectively identify and verbally summarize agreements.
D. Control
Master Facilitators create and maintain a productive and safe environment in which participants with
diverse styles and culture can engage in interactions that stay focused on achieving the goal. They
maintain control of the session and an appropriate pace. They understand causes of disagreement and
can effectively guide a group through conflict. They consciously take action to prevent, detect and
resolve dysfunctional behavior.
E. Consistency
Master Facilitators understand and consistently apply best practice techniques for such activities as
starting the session, focusing the group, recording information, and closing the session.
F. Engagement
Master Facilitators know and use multiple techniques for engaging a group, problem solving, decision-
making, promoting creativity and raising energy.
To apply for the Certified Master Facilitator (CMF) please visit: http://www.inifac.org
©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z Page 4
www.fns.sg email: admin@fns.sg version: 22 Jan 2015
Certificate of Achievement
A Certificate of Achievement will be awarded by the Facilitators Network Singapore (FNS) for those who fulfil the
requirements of the workshop, including 100% attendance.
Payment by Cheque
Please make cheque payable to: ‘Facilitators Network Singapore Pte Ltd’ and mail it to:
Facilitators Network Singapore Pte Ltd
62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore 408734.
Cancellation and Postponement
Upon registration, the full workshop fee is payable to reserve a place. A cancellation fee of SGD100 per workshop
day will apply for postponement, cancellation or withdrawal by the participant 2 weeks before the workshop
date. Thereafter, the full workshop fee is payable regardless of attendance because of our financial pre-
commitment for the workshop facilitator(s), workshop materials and seminar package. However, we welcome
replacement.
FNS reserves the right to cancel or postpone the event due to unforseen circumstances. Fees paid will be fully
refunded in the event of course cancellation by FNS.
Getting to FNS Centre @OBH2
For directions to the venue via public transport, please check:
http://www.sbstransit.com.sg/journeyplan/overview.aspx
To plan your transport route, please check:
http://www.streetdirectory.com/sg/oxley-bizhub-2/62-ubi-road-1-
408734/56538_153557.html
Contact: admin@fns.sg Telephone: +65-98333515
©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z Page 5
www.fns.sg email: admin@fns.sg version: 22 Jan 2015
Organisations that have benefited from other FNS Workshops since 2004 include Agency for Integrated Care
AIG
Ascendas Land
Asia Pacific Breweries Limited
Asia Pacific Institute for Broadcasting
Development
British American Tobacco
British Council
Central Provident Fund Board
Cerebos Singapore
Certis Cisco Consulting
Civil Service College
Competition Commission Singapore
Defence Science & Technology
Agency
Exploit Tech (S) Pte Ltd
Home Team Academy
Hospice Care
Infocomm Development Authority
Intellectual Property Office
Singapore
ITE College West (Tampines)
Majlis Ugama Islam Singapura(MUIS)
Maritime Port Authority
MENDAKI
MSD Pharmaceuticals
Microsoft Singapore
Ministry of Defence
Ministry of Education
Ministry of Environment
Ministry of Home Affairs
Ministry of Trade & Industry
MTW (S) Pte Ltd
National Community Leadership
Institute
National Parks Board
Ngee Ann Polytechnic
NTUC
OCBC Bank
ODM Innovations Pte Ltd
Orca Design (S) Pte Ltd
Peoples Association
Public Service Division
Public Utilities Board
RARE Conservation
Red Hat Asia Pacific
Republic Polytechnic
St.Joseph’s Institution
SEED Institute (RTRC Asia)
Sembcorp
SIM Tech
Singapore Discovery Centre
Singapore Land Authority
Singapore Management University
Singapore Police Force
Singapore Polytechnic
Singapore Prison Service
Singapore Quality Centre
Singapore Sports Council
SingHealth
SoCH in Action
SPRING Singapore
ST Electronics
Standard Chartered Bank
Splash Productions
Tan Tock Seng Hospital
Teachers Network
Travelex Global Business
Victoria Junior College
PROFILE OF FNS Facilitators Network Singapore (FNS) was formed in 2003 with the mission of promoting and supporting the art and practice of professional facilitation in Singapore and the region through methods exchange, collegial networking and support services. As a social enterprise, FNS operates with the agility of a private enterprise with a non-profiteering intent, managed by a non-remunerated volunteer team. FNS provides professional facilitation training and services for effective corporate retreats, strategic planning, group decision-making, board meetings, stakeholder focus group consultation/engagement and OD consultancy services for corporations at affordable professional fees.
FNS manages certification for the Certified Competent Facilitator (CCF), endorsed by the International Institute for Facilitation (INIFAC). Trained facilitators from FNS volunteer their services to Voluntary Welfare and Not-For-Profit Organisations. FNS organises regular learning and development activities for local and regional network of facilitators. Visit FNS website at http:///www.fns.sg for a current list of events.
FNS VISION
To be the leading regional hub of competent
facilitators.
FNS MISSION
To advocate and raise the professional practice of
process facilitation so as to enhance the credibility of
the profession and provide value added services to our
stakeholders.
FNS VALUES (AIR-V)
Authenticity
Upholding trustworthiness by being true to ourselves
and others.
Inclusiveness
Fostering synergistic partnership amongst the private,
public and people sectors and embracing diversity in
people and facilitation methods.
Volunteerism
Promoting the contribution of time and expertise for
the benefit of the community as a social responsibility.
Results-Oriented
Achieving objectives and outcomes through effective
and responsible facilitation.