2015 Certified Competent Facilitator (CCF) Workshop...

©Facilitators Network Singapore Pte Ltd 2004-2014. Company Registration: 200600307Z

www.fns.sg email: [email protected] version: 22 Jan 2015

FNS’ mission is to

advocate & raise the

professional practice of

process facilitation

Certified Competent

Facilitator (CCF) Workshop Preparing you for the

Certified Competent Facilitator (CCF) assessment

awarded by FNS and endorsed by the

International Institute for Facilitation (INIFAC)

FNS is affiliated with the International Institute for

Facilitation (INIFAC) and embraces the Certified

Master Facilitator (CMF) Competencies

INIFAC’s mission is to

maintain and promote a

program of certification for

facilitators at the Master

level

Workshop Synopsis

Certification enhances your opportunity for assignments that require

certified process facilitators.

CCF is assessed and awarded by FNS, endorsed by INIFAC. It is based on the

INIFAC Core Competencies for becoming an INIFAC Certified Master

Facilitator (CMF). CCF Certification affirms that you have met the INIFAC

Core Competencies as a professional process facilitator at the 2.5 level out

of 5.

This workshop informs and guides you in preparing for the ultimate INIFAC

Certified Master Facilitator (CMF).

Note: CCF certification is based on competency and portfolio of process

facilitation track record (not trainings conducted nor attended).

Attending this workshop does not guarantee you the CCF.

Date/Time

24 February 2015 (CCFW05) Tuesday 8.30am-5.30pm

21 September 2015 (CCFW06) Monday 8:30am-5:30pm

Venue

FNS Centre@OBH2, 62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore

408734

This workshop is for

Professionals seeking to apply for an internationally recognised certification

in group process facilitation.

Workshop Objectives/Outcomes

Upon completion of the workshop, you will:

1. Understand the INIFAC PAC³E Competencies for Certified Master

Facilitators (CMF).

2. Understand the Certified Competent Facilitator (CCF) framework,

requirements and process.

3. Participate in an online assessment of your current competencies in

process facilitation.



4. Identify gaps in your current competencies in process facilitation.

5. Develop a plan of action to bridge the identified gaps and achieve

successful certification initially as CCF and ultimately as CMF.

6. Be aware of development opportunities to enhance your process

facilitation skills and build your practice portfolio.

Workshop Facilitators

Janice Lua, CPF, CMF, has an MSc (UK) in Technology Management and a

MBA (Australia) in Entrepreneurial Management. She has more than 13

years of experience in the private, public and people sectors across

different industries holding senior management positions. She has

extensive experience in providing training, facilitation and consultancy in

organisation-wide change management, business process re-engineering,

corporate/strategic planning, action planning and project management.

She has facilitated internationally using methods such as The World Café,

Open Space Technology and Future Search. She is a Senior National

Business Excellence Assessor, Certified Management Consultant, Qualified

Strengths Deployment Inventory® Facilitator, PMI certified Project

Management Professional, IAF Certified Professional Facilitator (CPF), an

INIFAC Certified Master Facilitator (CMF) and CMF Assessor, and licensed

Dynamic Facilitation Instructor. She co-founded the Facilitators Network in

2004 to upscale the competencies of facilitators in Singapore and the

region and co-authored SPOT on Facilitation in 2011.

Prabu Naidu, CPF, CMF, holds a Masters in Organisational Behaviour

(Birkbeck College, UK) and gained 19 years of MNC experience (1980-1999)

with Philips, AT&T andCompaq which spanned diverse functions in

Engineering, Materials, Project Management, TQM, HRD, Managing

Change and Supply Chain Re-Engineering - these set the foundation for his

current fourteen years (2000-2014) of training, facilitation and

consulting work in organisational development. He has designed and

delivered numerous OD interventions for MNCs, SMEs, Government

departments and not-for-profit organisations in Singapore and regionally

for MNEs and SMEs. He is an IAF Certified Professional Facilitator

(CPF) and an INIFAC Certified Master Facilitator (CMF). In 2013 he

was nominated as a board member of INIFAC to oversee

development of facilitation in Asia. He co-founded the Facilitators

Network in 2004 to upscale the competencies of facilitators in Singapore

and the region. His lectures at professional institutions are always well

received by the students as all his lectures are very engaging and

facilitative. He co-authored SPOT on Facilitation in 2011.



Course Fees (per participant, including meals and material):

Category

Early Bird

for NPOs/VWOs/NGOs/Full-time

Students/Retirees/Senior

Citizens/Self-employed

Early Bird

for Corporate/

Government/All

Others

Standard

for All

CCFW05

Deadline

24 January 2015

24 January 2015 25 January 2015 onwards

CCFW06

Deadline

21 August 2015 21 August 2015 22 August 2015 onwards

Fee SGD190 SGD290 SGD390

Register online at: http://www.fns.sg or email: [email protected]

For overseas payment by Bank Draft or TT, please add S$30 for bank charges in Singapore.

To pay online via Paypal, email us to send you the request for payment.

Master Facilitators bring PAC³E to every engagement

A. Presence

Master Facilitators bring compassion and authority to the room. Through their verbal and non-verbal

expression, they exude confidence, energy and self-awareness while also conveying a high level of

warmth and caring. They make adjustments in their style to better serve the group.

B. Assessment

Master Facilitators know and ask the questions necessary to accurately assess a client need. Based on

their learning from past experiences, they create processes designed to address the client’s specific

requirements. They carefully plan and prepare sessions. They recognize when a planned process is not

working effectively and are able to define alternative processes quickly to reach the desired outcome.

C. Communication

Master facilitators are skilled communicators. They actively listen, making sure to playback and confirm

important points. They have highly-tuned analytic skills which allow them to process information

quickly, differentiate various content issues and isolate critical points in a discussion. They ask questions

that help groups to engage effectively. They deliver instructions that are accurate, clear and concise.

They effectively identify and verbally summarize agreements.

D. Control

Master Facilitators create and maintain a productive and safe environment in which participants with

diverse styles and culture can engage in interactions that stay focused on achieving the goal. They

maintain control of the session and an appropriate pace. They understand causes of disagreement and

can effectively guide a group through conflict. They consciously take action to prevent, detect and

resolve dysfunctional behavior.

E. Consistency

Master Facilitators understand and consistently apply best practice techniques for such activities as

starting the session, focusing the group, recording information, and closing the session.

F. Engagement

Master Facilitators know and use multiple techniques for engaging a group, problem solving, decision-

making, promoting creativity and raising energy.

To apply for the Certified Master Facilitator (CMF) please visit: http://www.inifac.org



Certificate of Achievement

A Certificate of Achievement will be awarded by the Facilitators Network Singapore (FNS) for those who fulfil the

requirements of the workshop, including 100% attendance.

Payment by Cheque

Please make cheque payable to: ‘Facilitators Network Singapore Pte Ltd’ and mail it to:

Facilitators Network Singapore Pte Ltd

62 Ubi Road 1, #07-26 Oxley BizHub 2, Singapore 408734.

Cancellation and Postponement

Upon registration, the full workshop fee is payable to reserve a place. A cancellation fee of SGD100 per workshop

day will apply for postponement, cancellation or withdrawal by the participant 2 weeks before the workshop

date. Thereafter, the full workshop fee is payable regardless of attendance because of our financial pre-

commitment for the workshop facilitator(s), workshop materials and seminar package. However, we welcome

replacement.

FNS reserves the right to cancel or postpone the event due to unforseen circumstances. Fees paid will be fully

refunded in the event of course cancellation by FNS.

Getting to FNS Centre @OBH2

For directions to the venue via public transport, please check:

http://www.sbstransit.com.sg/journeyplan/overview.aspx

To plan your transport route, please check:

http://www.streetdirectory.com/sg/oxley-bizhub-2/62-ubi-road-1-

408734/56538_153557.html

Contact: [email protected] Telephone: +65-98333515



Organisations that have benefited from other FNS Workshops since 2004 include Agency for Integrated Care

AIG

Ascendas Land

Asia Pacific Breweries Limited

Asia Pacific Institute for Broadcasting

Development

British American Tobacco

British Council

Central Provident Fund Board

Cerebos Singapore

Certis Cisco Consulting

Civil Service College

Competition Commission Singapore

Defence Science & Technology

Agency

Exploit Tech (S) Pte Ltd

Home Team Academy

Hospice Care

Infocomm Development Authority

Intellectual Property Office

Singapore

ITE College West (Tampines)

Majlis Ugama Islam Singapura(MUIS)

Maritime Port Authority

MENDAKI

MSD Pharmaceuticals

Microsoft Singapore

Ministry of Defence

Ministry of Education

Ministry of Environment

Ministry of Home Affairs

Ministry of Trade & Industry

MTW (S) Pte Ltd

National Community Leadership

Institute

National Parks Board

Ngee Ann Polytechnic

NTUC

OCBC Bank

ODM Innovations Pte Ltd

Orca Design (S) Pte Ltd

Peoples Association

Public Service Division

Public Utilities Board

RARE Conservation

Red Hat Asia Pacific

Republic Polytechnic

St.Joseph’s Institution

SEED Institute (RTRC Asia)

Sembcorp

SIM Tech

Singapore Discovery Centre

Singapore Land Authority

Singapore Management University

Singapore Police Force

Singapore Polytechnic

Singapore Prison Service

Singapore Quality Centre

Singapore Sports Council

SingHealth

SoCH in Action

SPRING Singapore

ST Electronics

Standard Chartered Bank

Splash Productions

Tan Tock Seng Hospital

Teachers Network

Travelex Global Business

Victoria Junior College

PROFILE OF FNS Facilitators Network Singapore (FNS) was formed in 2003 with the mission of promoting and supporting the art and practice of professional facilitation in Singapore and the region through methods exchange, collegial networking and support services. As a social enterprise, FNS operates with the agility of a private enterprise with a non-profiteering intent, managed by a non-remunerated volunteer team. FNS provides professional facilitation training and services for effective corporate retreats, strategic planning, group decision-making, board meetings, stakeholder focus group consultation/engagement and OD consultancy services for corporations at affordable professional fees.

FNS manages certification for the Certified Competent Facilitator (CCF), endorsed by the International Institute for Facilitation (INIFAC). Trained facilitators from FNS volunteer their services to Voluntary Welfare and Not-For-Profit Organisations. FNS organises regular learning and development activities for local and regional network of facilitators. Visit FNS website at http:///www.fns.sg for a current list of events.

FNS VISION

To be the leading regional hub of competent

facilitators.

FNS MISSION

To advocate and raise the professional practice of

process facilitation so as to enhance the credibility of

the profession and provide value added services to our

stakeholders.

FNS VALUES (AIR-V)

Authenticity

Upholding trustworthiness by being true to ourselves

and others.

Inclusiveness

Fostering synergistic partnership amongst the private,

public and people sectors and embracing diversity in

people and facilitation methods.

Volunteerism

Promoting the contribution of time and expertise for

the benefit of the community as a social responsibility.

Results-Oriented

Achieving objectives and outcomes through effective

and responsible facilitation.

2015 Certified Competent Facilitator (CCF) Workshop...

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