20080905 01 Tda Tde Ncp New Functions

KX-TDA/TDE/NPCNew Features/Functions

Panasonic Communications CO.,LTD.

Enhanced SD or Enhanced Key Note

DSS BLF for Mobile Extension Yes

Transfer re-call to VM-Group. No

Intercept for Call-FWD to CO. No

Busy-out Auto recovery function. No

Two CLIP on an Extension. No

Check-OUT not ready mode. No

System error activates an external relay. No

PRI CNIP No TDA30:N/A

“New Features/Functions from NPC/TDE600

DSS BLF for Mobile Extension

“DSS BLF for Mobile Extension -1

1- Ext.1003 calls the boss extension.2- The boss answers the call by his mobile phone (Outside).3- The secretary wants to see the boss taking status.

Customer Request Function -1

Boss Mobile(Outside)

Ext.1003

Ext.1001Boss

Ext.1002Secretary

Mobile Integration

Boss Mobile

Mobile Integration

Ext.2001Dummy PSC-FWD to →

1- Ext.1003 calls the boss extension (Ext.1000)2- The boss answers the call by his mobile phone (Outside).3- The secretary see the boss taking status by DSS.Note : The Extension must be in 1st position in ICD-G

Ext.1001Boss

Ext.1002Secretary

ICD-G 1000

Ext. 1001

DSS Program

Enhanced SD or Enhanced Key is required to use this function.

New MPR

1- The boss is out of his desk, and calls Ext.10032- The secretary wants to see the boss mobile phone status.

Ext.1003

Ext.1001Boss

Ext.1002Secretary

Boss Mobile

1- The boss is out of his desk, and calls an outside via DISA.2- The secretary wants to see the boss mobile phone status.

Ext.1003

Ext.1001Boss

Ext.1002Secretary

Boss Mobile1

Boss Mobile(CLIP:077-88061111)

Ext.1001Boss

Ext.1002Secretary

System Speed Dial (SSD) Entry

000: 0077-86061111: CLI Ext. 1001

DSS Program

DDI call to DISA

Ext. 1001

New MPR

Enhanced SD or Enhanced Key is required to use this function.

System Programming

Please set “Enable”Default: DisableOption: Enable

System Program (System Speed Dial)

Reserved bit 04-6Enable: The function is disabled.

(DSS Button does not go to “ON/OFF”Disable : The function is enabled. (Default)

If a customer does not like/use the new function, please set the reserved bit 04-6 to “Enable”

DSS BLF for Mobile Extension -7

Ext.1001Boss

Ext.1002Secretary

Final Configuration

ICD-G 1000

Ext.2001Dummy PSC-FWD to →

DSS Program

New MPR

Ext. 1001

Dialing DSS Button

Monitoring DSS Button

Mobile Integration

Transfer re-call to VM-Group

TDA/TDE100/200: VM-Group Ext. number can not assigned. Physical extension number has to be.

Transfer

Transfer Re-call

But, Hunting function is not possible.

Transfer re-call to VM-Group -1

New MPR: VM-Group Ext. number can assigned

Transfer Re-call

Hunting function is possible.

Transfer

Transfer re-call to VM-Group -2

Intercept for Call-FWD to CO

“Intercept for Call-FWD to CO -1

Previous Function

Ext.1001

Call-FWD to CO (A) IRNA to VM.

- Ext.1002 calls Ext.1001.- The call is re-routed to the subscriber A.- IRNA timer is ended but, the call is still on the subscriber A.But customer wants ………

IRNA to VM.

Call-FWD to CO

Subscriber A

New: Function

- Ext.1002 calls Ext.1001.- The call is re-routed to the subscriber A.- IRNA timer is ended, the call is re-routed to the VM.

IRNA Timer

IRNA Destination

Intercept for Call-FWD to CO -2

Ext.1001

Call-FWD N/A to CO (A)N/A timer 15 secIRNA to VM.IRNA timer 35 sec

- Ext.1002 calls Ext.1001.- Ext.1001 rings.- N/A timer (15 Sec) is ended, the call is re-routed to the subscriber A. - IRNA timer (35 Sec) is ended, the call is re-routed to the VM.

New MPR

The following sequence is possible.

IRNA to VM.

New: Function

Call-FWD to CO

Subscriber A

Ext.1001

Call-FWD N/A to CO (A)N/A timer 15 secIRNA to VM.IRNA timer 35 sec

Call-FWD to CO

IRNA to VM.

Intercept for Call-FWD to CO -4 Calls

IRNA to VM

Ext.1001

15 sec Ring

20 sec Ring

IRNA timer

New: Function

New MPR

Subscriber A

Ext.1001

Call-FWD to CO (A)IRNA to VM.

Subscriber A(Busy)

IRNA to VM.

Even if the subscriber is busy the function performs.

Busy Destination

Please program this

New: Function

New MPRCall-FWD to CO

Ext.1001 (Boss)

Call-FWD N/A to CO (A)N/A timer 15 secIRNA to Ext.1002IRNA timer 35 sec

Call-FWD to CO

IRNA to Ext.

Intercept for Call-FWD to CO -6 Calls

Ext.1002 (Secretary)

15 sec Ring

20 sec Ring

New: Function

New MPR

Ext.1001 (Boss) Ext.1002 (Secretary)

The IRNA destination does not need to be VM.

Subscriber A

Ext.1001

Analogue

Call-FWD to CO (A)IRNA to VM.

- If C-FWD CO line is analogue or E1, the function does not work. Because, the PBX can not detect status (Ringing/Busy) of the Subscriber.

- C-FWD CO line should be digital line (E.g. BRI, PRI)

Conditions

IRNA to VM.

New MPRCall-FWD to CO

Subscriber A

Reserved bit 05-2Enable: The function is disabled.

(Previous Function)Disable : The function is enabled. (Default)

Auto Recovers from Busy Out

“Auto Recovers from Busy Out

Analogue

New Function- Ext.1001 seizes an analogue CO. - If, the analogue line loop current is not detected by NCP- The system sets this analogue CO to busy out status.- The manager extension recovers busy out status to normal status,

and, a CO call arrives at the TDE through the CO line or single CO line access recovers the CO line to normal status.

Previous Function

- Ext.1001 seizes an analogue CO. - If, the analogue line loop current is not detected by TDA/TDE- The system sets this analogue CO to busy out status.- Only the manager extensions recovers busy out status to normal

status.

Ext.1001

Two CLIP

ISDN-1

CILP : 477-1001

Current CLIP Situation

Two CLIP -1

ISDN-2Line No. 092-123-xxx

Line No. 092-477-xxx

Subscriber B

Subscriber A

Ext.1001

The PBX has two different ISDN providers.Line numbers are also different.An Extension can have only one CLIP.The ISDN-2 provider does not accept 477-1001.

ARS Call

Normal Call

ISDN-1

CILP-1 : 477-1001CILP-2 : 123-1001

- Normal call CLIP: 477-1001- ARS call CLIP: 123-1001

Background of the function

Customer request function

Two CLIP -2

ISDN-2Line No. 092-123-xxx

Line No. 092-477-xxx

Subscriber B

Subscriber A

ARS Call

Normal CallExt.1001

CLIP Programming (New MPR)

2nd CLIP (ARS calls)

1st CLIP (normal calls)

Two CLIP -3

Conditions

Add “X” or “x” at the 20th in the carrier name.

How to use 2nd CLIP

- We can not use the 2nd CLIP function together with ARS Itemized code function at the same time.

Two CLIP -4

CILP-1 : 477-1001CILP-2 : 477-2001

- Business call CLIP: 477-1001- Home call CLIP: 477-2001

Application of the two CLIP

Customer request functionHome

Business Partners

Home Call(ARS Call)

Business CallExt.1001

Two CLIP -5

New MPR

The ISDN provider charges call amount by CLIP base.- CLIP 477-1001 →Business call charge- CLIP 477-1001 →Private call charge

Check-OUT Not-Ready Mode

Hotel Operator

Check-OUT Not-Ready Mode -1

TDA/TDE1: Hotel FeatureGuest Room

Cleaned UpOperation

Check-INNot-Ready

Check-OUTNot-Ready

Check-INOperation

Check-OUTReady

Check-INNot-Ready

Check-OUTOperation

Check-INOperation

Check-OUTOperation

Check-OUTReady

New FunctionPrevious Function

It not possible this operate at the guest extensions.

How to operate at the operator extension.

Check-IN

Cleaned UP (New Key)

Check-OUT

Check-IN → Check-IN Not-Ready (Guest in/DSS button red ON)Check-OUT→ Check-OUT Not-Ready (DSS button red flashing)

Press “Cleaned UP” button.Press a DSS button (red ON) →Ready (DSS button OFF)

New Steps

New Status

1001:Operator

PROG INFO Ring Menu

Cleaned UpOperation

Check-INNot-Ready

Check-OUTNot-Ready

Check-INOperation

Check-OUTOperation

Check-OUTReady

Reserved bit 04-4Enable: Check-OUT Not-Ready mode is disabled.

(Previous Function)Disable : Check-OUT Not-Ready mode is enabled. (Default)

System error activates an external relay

New MPR

External Alarm System

External Relay No-1

System error- AC Power down- Low RAM battery- SD Card remove- SD Card memory full- FAN stop- LPR Card remove- LPR Card stop- BRI/PRI link lost- SMDR disconnect- CTI link lost

E.g. A NCP1170 is broken →NCP Pick up this information → NCP activates an External relay No-1→ External Alarm System ON.

System error activates an external relay -1

Activated Relay port: The External Relay No-1 (Fixed)

Reserved bit 05-5Enable: This function is enabled.Disable : This function is disabled. (Default)

If a customer needs system error by external alarm system (high reliability system), please set the reserved bit 05-5 to “Enable”

PRI CNIP with the name of extension

PRI CNIP function can be performed by the reserved bit 04-7 (Enable) In SETUP message of PRI from PBX, we can send the caller name.

“PRI CNIP with the name of extension

If a customer wish to use this function, please set the reserved bit 04-7 to “Enable”

This function is available on PRI23 only. Not PRI30.

Enhanced SD or Enhanced Key Note

KX-TDA0192/0194 No -Simplified Voice Message (SVM) Function No -Moving From SVM to DISA (ESVM) No -High Quality OGM Record (ESVM) No -More than 1000 DDI Destination No -8 Digits VM Integration No -32 Tenant Support No -Check In/Out operation by CSTA No -Ext. Number and Verification Code No -TRS Function Improvement No -Music On Hold by DDI tenant No -Caller ID Notification VM Transfer No -Call Log on Busy Extension No -D-PT Disconnect/Re-connect status No -ICD group call log No -Automatic Call Waiting for Extension call No -KX-NT300 Series Support No -CTI Improvements No -Network Connection Improvements No -

“Features/Functions

KX-TDA0192/0194Enhanced Simplified Voice Message (ESVM) Card

KX-TDA0192/0194 (ESVM) - 1 Hardware

KX-TDA0194 (ESVM-4)KX-TDA0192 (ESVM-2)

KX-TDA0192/0194 (ESVM) - 2

KX-TDA0194 (ESVM-4)- 2 x 2-ch SVM + 4-ch MSG (DISA) Card.- Message Area : 2 x 250/Card (20/60/120min/Card (Selectable)) - DISA port : 4- Feature : SVM : 2 x 250 messages

(Mode) : MSG (DISA): : 64 OGM: SVM+ MSG (DISA) : 2 x 186 messages + 64 OGM

- CO to CO Call Circuits.

Hardware SpecificationKX-TDA0192 (ESVM-2)- 2-ch SVM + 2-ch MSG (DISA) Card.- Message Area : 250/Card (20/60/120min/Card (Selectable))- DISA port : 2- Feature : SVM : 250 messages

(Mode) : MSG (DISA): : 64 OGM: SVM+ MSG (DISA) : 186 messages + 64 OGM

- CO to CO Call Circuits.

Shared Recording Memory -1 (32MB)

TDA0192

System Data BusKX-TDA0192 Block Diagram

Ext.203Ext.202

2-ChExt.201

KX-TDA0192/0194 (ESVM) - 3 “

OGM-02

OGM-01

OGM-63

OGM-xx

OGM-64

DISA-02

DISA-01

Ext.206Ext.205

DISA-04

DISA-03

TDA0194

System Data BusKX-TDA0194 Block Diagram

OGM-02

OGM-01

OGM-63

OGM-xx

OGM-64

DISA-02

DISA-01

Ext.204

Ext.203Ext.202

2-ChExt.201

KX-TDA0192/0194 (ESVM) - 4 “

“KX-TDA0192/0194 (ESVM) - 5Combination

- Can only be mounted to the Sub-slot-3/OPB3, when we use the SVM function.- Install two KX-TDA0192/0194 (with SVM function) needs two OPB-3 cards.- OPB-3 Card software should be 4.000 or later.

When cards of different types are installed, the shortest recording time is used. E.g. if a KX-TDA0194 card and a KX-TDA0191 card are installed, the maximum recording time at default will be about 8 minutes, high quality OGM recording is not possible, Wav file transfer function is not possible.

OPB-3 Card

E.g. OPB-3 x 2

TDA0194

TDA0191

TDA0192

OPB-3 x 2

TDA0192

TDA0191

TDA0192

OPB-3 x 2

TDA0194

TDA0191

TDA0194

OPB-3 x 2

TDA0194

TDA0192

TDA0194

Any combination with KX-TDA0191, TDA0192 and TDA0194 is possible.

Can only be mounted to the Sub-slot-3/OPB3, when we use the SVM function.

KX-TDA0192/0194 (ESVM) - 6Installation/programming

Another ESVM card can work only MSG Feature

When we use the SVM feature, we have to mount an ESVM card to the Sub-slot-3/OPB3,

ESVM cards on the Slot-1 and 2 can work only MSG feature.

OPB-3 Features

SVM / MSG

MSG only

Slot-1

Slot-2

Slot-3

Slot-3 TDA0192/4

Slot-2 TDA0192/4

Slot-1 TDA0192/4

MSG only

System Data Bus

SVM Configuration - 1 (1 x KX-TDA0192)

TDA0192

OGM1-64

DISA 1-2

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 8 “

System Data Bus

TDA0194

OGM1-64

DISA 1-4

Ext.204

Ext.202

Ext.203

Ext.201

KX-TDA0192/0194 (ESVM) - 8 “

System Data Bus

TDA0192No-2

OGM1-64

DISA 1-2

SVM2-ch

Ext.204Ext.203

TDA0192No-1

OGM1-64

DISA 1-2

SVM2-ch

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 9 “

Install two KX-TDA0192/0194 (with SVM function) needs two OPB-3 cards.

2-ch2-ch

System Data Bus

TDA0194

OGM1-64

DISA 1-4

SVM Configuration - 4 (1 x KX-TDA0192 + 1 x KX-TDA0194)

Ext.206

Ext.204

Ext.205

Ext.203

TDA0192

OGM1-64

DISA 1-2

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 10 “

2-ch2-ch

Install two KX-TDA0192/0194 with SVM function needs two OPB-3 cards.

4-ch2-ch

System Data Bus

TDA0194No-2

OGM1-64

DISA 1-4

SVM-12-ch

Ext.208

Ext.206

Ext.207

Ext.205

TDA0194No-1

OGM1-64

DISA 1-4

SVM-12-ch

Ext.204

Ext.202

Ext.203

Ext.201

KX-TDA0192/0194 (ESVM) - 11 “

Install two KX-TDA0192/0194 with SVM function needs two OPB-3 cards.

4-ch4-ch

TDA0192

System Data Bus

KX-TDA0192 Block Diagram (Message Block)KX-TDA0192/0194 (ESVM) - 12 “

Shared Recording Memory (20/60/120 min)

25024924867 - 247666564634 - 62321

Saved for OGM SVM

MSGSVM

Shared Recording Memory -2 (20/60/120 min)

System Data Bus

KX-TDA0194 Block Diagram (Message Block)

MSGSVM-1

KX-TDA0192/0194 (ESVM) - 13 “

Shared Recording Memory -1 (20/60/120 min)

25024924867 - 247666564634 - 62321

Saved for OGM

25024924867 - 247666564634 - 62321

Saved for OGM

TDA0194

System Data Bus

Feature (Mode) : SVM Mode

TDA0192

OGM1-64

DISA 1-2

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 14 “

SVM:250 messagesRecording time 20/60/120 min2-ch

250249248

66656463321

Message Block67 - 2474 - 62Message Block

Disable

System Data Bus

Feature (Mode) : MSG Mode

OGM1-64

DISA 1-2

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 15 “

OGM:64 messagesRecording time 20/60/120 min2-ch

TDA0192

250249248

66656463

Message Block67 - 2474 - 62 No-usedMessage Block

Disable

SVM+OGM

System Data Bus

Feature (Mode) : SVM + MSG Mode

OGM1-64

DISA 1-2

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 16 “

TDA0192 OGM:64 messagesRecording time 20/60/120 min2-chSVM:186 messages, even if we record one OGM.Recording time: It is depending up on OGM recording time.

When we use the Moving From SVM to DISA Feature (MPR 5.0 New Feature) , we have to select this mode.

250249248

66656463

Message Block67 - 2474 - 62Message Block

System Data Bus

Feature (Mode) : SVM Mode

TDA0194

OGM1-64

DISA 1-4

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 17 “

Disable

SVM:2 x 250 messagesRecording time 2 x 20/60/120 min2-ch

25024924867 - 247666564634 - 62321

250249248

6665646332

Message Block-2

Message Block67 - 2474 - 62Message Block-1

Ext.204Ext.203

System Data Bus

Feature (Mode) : MSG Mode

OGM1-64

DISA 1-4

Ext.204

Ext.202

Ext.203

Ext.201

KX-TDA0192/0194 (ESVM) - 18 “

OGM:64 messagesRecording time 20/60/120 min

Disable

TDA0194

25024924867 - 247666564634 - 62321

250249248

66656463

Message Block-2

Message Block67 - 2474 - 62 No-usedMessage Block-1

SVM+MSG

System Data Bus

Feature (Mode) : SVM + MSG Mode

OGM1-64

DISA 1-4

Ext.202Ext.201

KX-TDA0192/0194 (ESVM) - 19 “

TDA0194 OGM:64 messagesRecording time 20/60/120 min2-ch

When we use the Moving From SVM to DISA Feature (MPR 5.0 New Feature) , we have to select this mode.

SVM:2 x 186 messages, even if we record one OGM.Recording time: It is depending up on OGM recording time.SVM-2

Ext.204Ext.203

25024924867 - 247666564634 - 62321

250249248

66656463

Message Block-2

Message Block67 - 2474 - 62Message Block-1

Can only be installed to the Sub-slot-3/OPB3, when we use the SVM function.

Has to be “OUS” mode to change Features

Can not change Feature

“KX-TDA0192/0194 (ESVM) - 21Installation/programming Recording time

120 min (Low)60 min (Middle)20 min (High)

It is system programming. Can not assign card by card base.

SVM Floating Extension Number assignment.

“KX-TDA0192/0194 (ESVM) - 22

MSG Function Max Recording Time (min)

TDA0192+TDA0192(4ch)

Disable 240 (2x120)

Enable 240 - 2 x OGM recording time

Disable 480 (4x120)

TDA0192(2ch)

Disable 120Enable 120 - OGM recording time

TDA0194(4ch)

Disable 240 (2x120)

SVM Mailbox Size and Max. Recording Time

Disable 360 (3x120)Enable 360 - 3 x OGM recording time

SVM Mailbox

500 (2x250)

372 (2x186)

1000 (2x2x250)

744 (2x2x186)

250186

500 (2x250)

372 (2x186)

750 (250+2x250)558 (186+2x186)

Recording time is selected to 120 min (Low)

Simplified Voice Message (SVM) Function

- An extension can have only one mail box.- PT/SLT/PS/IP-PT/IP-Softphone can be assigned its own

message box. (But, Not ISDN/SIP extension)- The following features are not supported.

- Recording SVM personal greeting from external terminal.- LCS, 2-Way recording.- Call Redirection.- E-mail Integration.- Save personal greetings and recorded messages.

- A voice mail system can connect together with SVM card.- Greeting message can not be used as ICD-Group time table

SVM Function - 1 “

SVM Function Conditions

Max.250 (186) Messages

SVM Card

SVM Block DiagramTDA Data Bus

SVM2-Ch

Day Mode Greeting

Ext.201

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

Day Mode Greeting

Ext.202

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

Day Mode Greeting

Ext.203

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

Day Mode Greeting

Ext.204

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

SVM Function - 2

Max.250 (186) MessagesMax.250 (186) Messages

Day Mode Greeting

Ext.202

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

SVM card

SVM Block Diagram

Day Mode Greeting

Ext.203

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

TDA Data Bus

Day Mode Greeting

Ext.201

Normal Greeting

Night Mode Greeting

Lunch Mode Greeting

Break Mode Greeting

Message Box

Message Box-1

SVM-12-Ch

SVM Function - 3

Can only be mounted to the Sub-slot-3/OPB3, when we use the SVM function.

Installation/programming

Assign SVM resource

Assign SVM log Max.100

SVM Function - 4

TDA0192A=SVM

TDA0194A=SVM-1B=SVM-2

Card 1

Card 2

Normal Greeting MessageRecord Off-Hook *381 C.tone MessageReplay Off-Hook *382Clear Off-Hook *380

Greeting Message for Each Time ModeRecord Off-Hook *388 0 (Day) 1 C.tone Message

1 (Night)2 (Lunch)3 (Break)

Replay Off-Hook *388 0 (Day) 21 (Night)2 (Lunch)3 (Break)

Clear Off-Hook *388 0 (Day) 01 (Night)2 (Lunch)3 (Break)

Maintenance Greeting Message

“SVM Function - 5

FDW to

IRNA to

Personal Greetings

Message Box

Ext.201

Personal Greetings

Message Box

Ext.202ISDN

Outside

FDW to

IRNA to

Ext.201

Ext.202

Another Extension

- Accessing your message box from another extension

- Recording personal greeting message- Recording greeting message for each time mode- Redirecting your calls to your message box- Leaving voice messages- Listening to voice messages left by callers- Accessing message box from outside.

“SVM Function - 6

ICD-Group

Voice Mail service (External caller)

DDI to SVM

DDI to

SVMVoice Message

OverflowDDI to

Not Possible

Personal Greeting“This is “Sales”

Voice Message

IRNA/FWD

Personal Greeting“This is “Tanaka”

“SVM Function - 7

By using call forwarding function*71 0 (Both Call) 2 (All Call) SVM Floating No. #

1 (Outside) 3 (Busy)2 (Intercom) 4 (No Answer)

5 (Busy/No Answer) 0 (Cancel)

Redirecting your call to your message box

By using IRNA function

Assign SVM Floating Ext. No.

“SVM Function - 8

*71 0 (Both Call) 2 (All Call) SVM Floating No. #Assign SVM Floating Extension Number.

TDA0194-2

TDA Data Bus

Ext.204

Message Box

Message Box-1

Ext.203

Message Box

Message Box-1

2-Ch2-Ch

TDA0194-1 4-Ch

Ext.202

Message Box

Message Box-1

Ext.201

Message Box

Message Box-1

2-Ch2-Ch

SVM Floating Ext. NumberExt.201/202 → 591Ext.203/204 → 592

Ext.592Ext.591

SVM Function - 9

Off-Hook *383 C.tone Message: PT/SLT/PSOff-Hook *702 C.tone Message: PT/SLT/PSOff-Hook Message Button C.tone Message: PT/PSMessage Button (SVM Call log) Off-Hook

To listen to voice messages (First In/Last Out)

While you hear the recorded message. (PT/SLT/PS)3 + 1

To clear voice messages

1: To play back the voice message form the beginning w/o C-tone.2: To go to the next voice message3 and 1: To clear the voice message.4: To call back to the caller (External and Internal)5: To go back the previous voice message#6 and Ext. No.: To leave a voice message directly another Ext.#8: To play back your greeting message and recorded voice message#9: To end the call#*: To play back the voice message from the beginning w/ C-tone.

Additional operation while you hear the recorded message.

“SVM Function - 10

Accessing your SVM from another extensions.Off-Hook *47 Your Ext. No. PIN No. C.tone (Record) *381 C.tone Message(Replay) *382(Clear) *380

(Record) *388 0 (Day) 1 C.tone Message1 (Night)2 (Lunch)3 (Break)

(Replay) *388 0 (Day) 21 (Night)2 (Lunch)3 (Break)

(Clear) *388 0 (Day) 01 (Night)2 (Lunch)3 (Break)

Listening to voice messagesOff-Hook *47 Your Ext. No. PIN No. C.tone * 383

Normal Greeting

Time mode Greeting

“SVM Function -11

Ext. 201

Voice Mail Service (Internal caller)

*38 # 6 Ext. Number

“Today’s meeting is canceled.”

Remote Voice Mail Access Service

DDI call to an Ext.

“Tanaka’s voice message box”

*38 You can perform all operations.

Ext. Number + Ext.PIN

Tone-3

C-Tone

“Remote VM Access Service” (5.3.3 SVM) must be set to ‘Enable’ before using this function.

Ext.203

Ext.204

Ext.201

Ext.202

*38 You can perform all operations.

201 or 202 or 203 or 204 + Ext.PIN

Tone-3

C-Tone

DDI call to Ext. 201

NB: This feature is only available for Extension Mailboxes on the same SVM card.

Ext.203 SVM-2

Ext.204

Ext.201

Ext.202

Tone-3

DDI call to Ext. 201

203/204 + Ext.PINNot PossibleAnother DDI call to Ext.203 (SVM-2) is needed

NB: This feature is only available for Extension Mailboxes on the same SVM card..

ICD-Group Voice Mail Box

DDI call to Ext.601

Time Table of Ext.601 Starts

Overflow

OGM Message (TDA019x)

“This is Yamada …..”

OGM Message from SVM

Ext.601

Time-Table

OGMTDA019x

How to create an ICD-Group Voice Mail Box1- Create a dummy PS extension.

2- Assign this extension at head of ICD-Group Member

Important

If this extension is not programmed at head of ICD-Group Member, SVM function does not work.

Create

Does not work

SVM Function - 16

3- Record a message to SVM of Ext.290.4- Redirecting call to SVM

- *7141 + 601 + SVM Floating Ext. No. (591)SVM function does not work on this programming (*7141+601+290).- Assign SVM Floating Ext. No. (591) as Overflow Ext.

The following programming does not work with the SVM function.Does not work

SVM Function - 17

How to notify of a voice message on Ext.290.- Assign Ext. 290 Message wait button on Ext.2001.

PROG + DSS button + 40 + 290 (Dummy Ext. No.).

How to listen to a voice message on Ext.290.- Assign the following command on DSS on Ext.2001.

*47 + 290 (Dummy Ext. No.) + Ext.290 PIN + *383

Final Image Ext.601

Dummy PS Extension

Ext.290

Ext.2001MW290

Ext.2002

Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring Ext.201 ring

Time Mode

Call to Ext. 201, What happens?

Normal-G Normal-G Normal-G Normal-G Normal-G Normal-G

Day-G Break-G Day-G Lunch-G Day-G Night-G

Day Break Day Lunch Day Night

Normal-G Break-G Normal-G Lunch-G Normal-G Night-G

No-Greeting

Case-1 Case-4

Normal

NightLunch

Greeting on Ext. 201

Case-3

Normal

NightLunch

Case-2

Normal

Case-5

NightLunch

Ext.201 ring Break-G Ext.201 ring Lunch-G Ext.201 ring Night-G

Case-1

Case-2

Case-3

Case-4

Case-5

How to work Normal Greeting and Time mode Greeting.

DDIIntercom FWD to SVM Ext.201 SVM

Ext.201

FWD to SVM Ext.201 Rings

FWD to SVMBusy Tone

Ext.201

How to work SVM (incoming call from digital line/Intercom)

DDIIntercom

FWD to SVM

Ext.201DDI

Intercom 2ch

Occupied Busy Tone

Accessing

N/A to SVMExt.201 Rings

Ext.201DDI

Intercom Accessing

DDI to Ext.201

Condition-1

Ext.202

Condition Result

Ext.201 RingsExt.202 RingsExt.201 SVM

SVM=YESIRNA=No

FWD to 202 SVM=YES FWD to SVM Ext.201 Rings

Ext.202 RingsExt.201 SVM

SVM=YESIRNA=SVM

FWD to 202 SVM=YES FWD to SVM Ext.201 RingsExt.201 SVM

How to work SVM with Multi-Call FWD.

Ext.202 Rings

SVM=YESIRNA=SVM

N/A to 202 SVM=YES No-Answer orN/A to SVM

SVM=YESIRNA=SVM

FWD to 202 SVM=YES No-Answer or N/A to SVM

SVM=YESIRNA=No

Ext.201 RingsExt.202 Rings

Ext. N/A Timer < System IRNA Timer

(Incoming call from digital line)

SVM Function - 21

SVM=NoIRNA=SVM

SVM=YESSVM=Full

DDI to Ext.201

Condition-1

Ext.202

Condition Result

(Incoming call from digital line)

SVM Function - 22

Analogue FWD to SVM Ext.201 SVM

Ext.201

FWD to SVM

Ext.201 Rings

FWD to SVM

Ext.201

How to work SVM (incoming call from analogue line)

Analogue

FWD to SVM

Ext.201

Analogue 2ch Occupied

Accessing

N/A to SVM

Ext.201

AnalogueAccessing

Ext.201 Rings

SVM Function - 23

Analogue Ext.201

Condition-1

Ext.202

Condition Result

Ext.201 RingsExt.202 RingsExt.201 SVM

SVM=YESIRNA=No

Ext.202 RingsExt.201 SVM

SVM=YESIRNA=YES

FWD to 202 SVM=YES FWD to SVM Ext.201 RingsExt.201 SVM

Ext.202 Rings

SVM=YESIRNA=SVM

SVM=YESIRNA=No

Ext.201 RingsExt.202 Rings

Ext. N/A Timer < System IRNA Timer

(Incoming call from analogue line)

SVM Function - 24

SVM=NoIRNA=SVM

SVM=YESSVM=Full

Condition-1 Condition Result

(Incoming call from analogue line)

Analogue Ext.201 Ext.202

SVM Function - 25

Message waiting function Yes Yes

Features comparison to TVM

Callback by call log Yes Yes

Features SVM + D-PT TVM+D-PT

Device Notification

Relay/Repeat/Delete left message Yes Yes

2-Way transferCustom service

Voice guidance

No YesPA-VMA integration

Transfer Ext. greetings from PC No NoSave Ext. greeting to PC No No

Busy greeting.

No Yes

Personal greeting record by handset Yes Yes

2-way recording

VM Memu

No Yes

No YesNo Yes

No Yes

No YesNo Yes

E-mail integration No Yes

LCS No Yes

SVM Function - 26

Moving From SVM to DISAESVM Function

Dialling 0/9 OGM-1Greeting

“Moving From SVM to DISA - 1

When a call is answered by SVM but the caller wants to call another extension instead of leaving a message, it is possible to access DISA (DISA OGM 1 will be played) by dialing the Operator Call feature number. This allows the caller to call another extension via DISA or access the DISA AA service.

SVM + MSGSVM + MSG

OGM1-64

DISA 1-2

Ext.202Ext.201

ESVMNo-1

2-chMSG

OGM1-64

DISA 1-2

Ext.202Ext.201

ESVMNo-1

Switch over

2-ch2-ch

The MSG feature for the ESVM card to which the SVM mailbox belongs must be enabled.

SVM + MSGSVM + MSG

OGM1-64

DISA 1-2

Ext.204Ext.203

ESVMNo-2

2-chMSG

OGM1-64

DISA 1-2

Ext.202Ext.201

ESVMNo-1

TDA Data Bus

The Moving From SVM to DISA feature works only on the SVM + MSG mode.

Switch overSwitch over

NB: This feature is only available for SVM Mailboxes and MSG (DISA) on the same SVM card..

2-ch2-ch

Moving From SVM to DISA -2

SVM + MSG

OGM1-64

DISA 1-4

Ext.208Ext.207

ESVMNo-2

TDA Data Bus

Switch over

Ext.206Ext.205

Switch over

SVM + MSG

OGM1-64

DISA 1-4

Ext.204Ext.203

ESVMNo-1

Switch over

Ext.202Ext.201

Switch over

4-ch4-ch

MSG ModeSVM Mode

OGM1-64

DISA 1-2

Ext.20 ４Ext.20 ３

ESVMNo-2

2-chMSG

OGM1-64

DISA 1-2

Ext.202Ext.201

ESVMNo-1

TDA Data Bus

The Moving From SVM to DISA feature works only on the SVM + MSG mode.The following configuration does not work the Moving From SVM to DISA feature.

Dialling 0/9 OGM-1Greeting

Does not switch over between two cards

Does not work

After SVM recording started, the TDA disconnects the line when the TDA receives a DTMF signal.

Idle SVM Greeting OGM-1

Dial 0/9Incoming Call

Normal flow.

Idle SVM Greeting OGM-1

Dial 0/9Incoming Call

Stat SVM recording

SVM recording

NB: The following flow is not possible.

Idle SVM Greeting Disconnects the line

DTMFIncoming Call Stat SVM recording

SVM recording

High Quality OGM RecordIt is possible to record music when using an ESVM

card in High Recording Quality mode.It is possible to transfer WAV file to ESVM.

TDA Data Bus

High Quality OGM Record -1 “

25024924867 - 247666564634 - 62321

High Quality OGM(OGM01–64)

MSGSVM-1

SVMSaved for OGM

Not Support

High Recording Quality mode

OGM recoding quality setting. Recording time 120 min (Low)60 min (Middle)20 min (High)

It is system programming. Can not assign card by card base.

Installation/programmingHigh Quality OGM Record -2

The following programming is possible.

MSGMSGESVMNo-2

OGM1-64

2-chSVM

ESVMNo-1

TDA Data Bus

OGM1-64

2-chSVM

SVM + MSGSVMESVMNo-4

OGM1-64

2-chSVM

Ext.202

ESVMNo-3

2-chMSG

OGM1-64

2-chSVM

Ext.201

Programming

High Quality OGM Record -3

TDA Data Bus

25024924867 - 247666564634 - 62321

High Quality OGM(OGM01–64)

High Recording Quality mode

Wav Format8KHz16bitMonaural

2- Go to “Utility”- “Message File Transfer” PC to PBX

Recording1- Set all OPB-3s which has DISA to “OUS”

5- Select a wav file.

6- Click

7- Select OGM Message Number

8- Click

4- Click

Wav Format8KHz16bitMonaural

3- Select “All”

File transfer to PBX

9- Click

10- Click

Finish11- Set OPB-3 “INS”

OGM output level (OGM recoding level) OGM output level (Wav file recording) may influence DISA tone detection sensitivity. If OGM has high output level then the DISA tone detection threshold level may deteriorate. If a customer uses DISA function with OGM that is recorded from Wav file, please check the DISA tone detection sensitivity / level before use. If DISA tone detection does not work correctly, please reduce the level by using the application detailed below. (Remove High level WAV file and replace with modified one).

DISA OGM Memory

Handset recording

External Audio Input

Wav file transfer

Auto Gain Control

NO Gain Control

Wav file Modification SoftwarePCC uses the following audio modification (→xxx.wav, adjust audio level) software.- Sony "Sound Forge". (Not Free software)

You may download a free trial from the following website:http://www.sonycreativesoftware.com/products/soundforgefamily.asp

Free software: “Eufony” http://www.softe.net/It's free use for wave files less than 1 minute. Above 1 minute we need to pay. (Convert, Spilt, Merge are possible)

“Sound recorder” (Windows optional software) :It is possible to use for conversion audio modification (→xxx.wav, reduce audio level) software. But PCC experience on TVM is conversion quality is not good some audio data.

More than 1000 DDI Destination1000 DDI Table (not matched) →TIE Table

“More than 1000 DDI destinations - 1Previous Function

2- Search DDI table

1- Incoming DDI number modification

Not matched

3- Final Destination

1000 DDI Tables

Ext.2xxx

Ext.4xxx

Ext.1xxx

QSIGVoIP/ISDN

Branch-2

Main-Office

Ext.3xxx

More than 1000 DDI destinations - 2

Branch-3

Branch-1

DDI Ext.1000 10001xxx 1xxx2000 20002xxx 2xxx3000 30003xxx 3xxx4000 40004xxx 4xxx

DDI TableDDI Ext.1000 10001xxx 1xxx2000 20002xxx 2xxx3000 30003xxx 3xxx4000 40004xxx 4xxx

1000 DDI Tables: How to Program?

“More than 1000 DDI destinations - 3New Function

2- Search DDI table

1- Incoming DDI number modification

4- Final Destination

Not matched

3- Search TIE table Not matched

1000 DDI Tables (no changed)

8 Digits VM Integration

“8 Digits VM Integration - 1

VM Connection

Previous Function

5 digits extension numberingExt.20001

TVM Ver.2.0 support 5 digits mailbox.

TVM Ver.2.0

VM integration does not support 5 digits.

VM Connection

New Function

5 digits extension numberingExt.20001

TVM Ver.2.1 support 8 digits mailbox/VM integration.

TVM Ver.2.1

New MPR supports 8 digits VM integration

Mailbox Extension20001 2000120002 2000220003 2000320004 20004

New MPR

DLCDHLC

Ver.5.002

DLC/DHLC Card software should be 5.002 or later.

Ext.20001

C-FWD 500

Ext.20001

TVM Ver.2.1

QSIGVoIP/ISDN

Branch PBXPBX code:11

Centralized VM with PBX code

Ext.500

Main PBXPBX code:10

Mailbox Extension20001 2000171120001 7112000171220001 7122000171320001 71320001

MPR 5.0

Ext.20001C-FWD 7+10+500 C-FWD 7+10+500

Ext.20001

New Function

32 Tenant Support

“32 Tenant - 1

32 Tenants

32 Tenants (Time Table)

“32 Tenant - 2 (System Speed Dial)

- 1000 x 32 Tenants (EMEC card is needed.)

32 Tenants

- 1000 x 8 Tenants (EMEC card is needed.)

32 Tenants

8 Tenants

Check In/Out operation by CSTA

“Check In/Out operation by CSTA - 1

Ext.2001

Check In Ext.2001

Ext.2001 Check In CSTA command.

USB/LAN

FOS (CSTA Application)

- Clear Call Budget- Station Un-lock

Check In Operation

Check In Mode

New MPR

NB: The TAPI I/F does not support this operation.

Ext.2001

TVM Ver.2.0

Mailbox for Ext.2001

Check Out Ext.2001

Send message delete command.

Ext.2001 Check Out CSTA command.

USB/LAN

Check In/Out operation by CSTA - 2

Check Out Operation

Check Out Mode

- Station lock- Clear Extension data

Timed reminder.Wake up.Last Number RedialSaved Number Redial Call LOG

New MPR

Ext.2001

Delete Ext.2001 message from SVM

Check out Ext.2001

USB/LAN

Ext.2001 Check Out CSTA command.

Check Out Operation

Check Out Mode

- Station lock- Clear Extension data

Timed reminder.Wake up.Last Number RedialSaved Number Redial Call LOG

SVM for Ext.2001

New MPR

CSTA Feature Specification document will be updated soon.

Feature Description Related CSTA Features

Room Status Control

An extension designated as the hotel operator can set the check-in status of rooms remotely.

EscapeService & PrivateEvent guestCheckIn-Request guestCheckOut-Request checkedIn-Event checkedOut-Event GetSystemData-Request -guestCheckStatus GetSystemDataLinkedReply - guestCheckStatus

Call Billing for Guest Room

Charges for calls from guest rooms can be logged and output as a guest bill.

Remote Wake-up Call

An extension designated as the hotel operator can set a timed reminder for a room remotely.

PrivateEvent WakeupResult

SMDR for External Hotel Application

Hospitality feature data, including check-in, check-out, and timed reminder times, can be output to SMDR for use in a PC-based hotel application.

CallDetailRecordsReportStartCallDetailRecordsTransmissionStopCallDetailRecordsTransmission

CSTA Features List

New CSTA Features

Ext. Number and Verification CodeSMDR: Ext. number and Verification Code Output

SMDR: Ext. number and Verification Code - 1

Previous Function

Date Time Ext CO Dial Number Ring Duration Cost Acc code CD-----------------------------------------------------------------------------------08/01/08 04:02PM *123 0022 4771234 00:10'06 00000.00

Ext.2001

SMDRDial: *47*1234 5678 + 0+4771234

No Extension number ?Verification Code

Manager wants to know,- Who makes a call?- Which extension is used?

New Function

Date Time Ext CO Dial Number Ring Duration Cost Acc code CD-----------------------------------------------------------------------------------08/01/08 04:02PM 2001 0022 4771234 00:10'06 00000.00 1234

Disable: Verification Code only (Default) Enable: Ext. Number + Verification Code

Sales Company Password *PCCKXTDA*

Verification CodeExtension number

NB: When we use an account code and a verification code at the same time, the account code is not printed out. The verification code is only printed out.

SMDR: Ext. number and Verification Code - 2

TRS Function Improvement Independent TRS table 2-6

“TRS Function Improvement - 1

Previous Function

Follow Level 2

00 01 02 03 04

Follow Level

2,3,4,5,6

Follow Level

2,3,4,5

Follow Level 2,3,4

Follow Level 2,3

“TRS Function Improvement - 2New MPR System Programming

Previous FunctionNew Function

New Function

Follow this Level only

00 00 00 00 0001 02 03 04

Follow this Level only

0 0 0 01234

01 00020304

New TRS Sample ProgrammingNew Function

0 (National)00 (International)

Workers-2 (Limited City call only)

International sales manager

National sales manager

General manager

Workers-1 (City call only)

Ext.105 (TRS-6)

Ext.103 (TRS-4)

Ext.102 (TRS-3)

Ext.101 (TRS-2)

Ext.104 (TRS-5)

Not Allowed

Allowed

Not Allowed

Allowed

Not Allowed

Allowed

Not Allowed

Exception Code

0, 1, 2, 3, 4

Denied Code

01, 02, 03, 040

TRS-5 0

New TRS Sample ProgrammingNew Function

Music On Hold by DDI tenant

“Music On Hold by DDI tenant base - 1

Customer request

Tenant-1:Music on Hold -1

User-G-1 User-G-2

Incoming call to an user group-1 extension, when the call is placed into hold, the TDA connects the Music on Hold-1.

Music on Hold Source = Ext. → User-G → Tenant → MOH select

An extension is shared by two companies (Company-A:DDI-1 and Company-B:DDI-2). The customer wishes to send different MOH to caller based on CO-line.

Calls to Company-B

Calls to Company-A

Previous Function

Music on Hold Source = CO/DDI → Tenant → MOH select

Programming

Music On Hold by DDI tenant base - 2New Function

“Music On Hold by DDI tenant base - 3

Customer requestAn extension is shared by two companies (Company-A:DDI-1 and Company-B:DDI-2). The customer wishes to send different MOH to caller based on CO-line.

MOH-2 (Tenant-2)

Calls to Company-B DDI-2 (Tenant-2)

Shared Operator

MOH-1 (Tenant-1)

Calls to Company-A DDI-1 (Tenant-1)

New Function

Caller ID Notification VM Transfer

Ext.202Ext.201

“Caller ID Notification VM Transfer - 1

VM Transfer (Ext.202)

Previous Function

Access the mail box

Message without Caller ID information

Without Caller ID information

External Call

Ext.202Ext.201

VM Transfer (Ext.202)

Access the mail box

Message with Caller ID information

With Caller ID information

External Call

New MPR

Caller ID Notification VM Transfer - 2

New Function

Call Log on Busy Extension

“Call Log on Busy Extension - 1

Previous Function

Ext.201 Ext.202

PROG INFO RING MENU

28 DEC. 01:01 PM THU

Talking to Ext.202

PROG INFO RING MENU

Ext.201 Free

Disconnect

Busy SignalExternal Call

No Call Log

“Call Log on Busy Extension - 2

Ext.201 Ext.202

PROG INFO RING MENU

28 DEC. 01:01 PM THUIncoming Call : 001

Talking to Ext.202

PROG INFO RING MENU

Ext.201 Free

Disconnect

Busy Signal

No Optional program

External Call

Call Log

Call Log on Busy/FWD-All Extension.

New Function

New MPR

D-PT Disconnect/Re-connect status

“D-PT Disconnect/Re-connect status - 1

Ext.202

Customer request

Ext.201

Re-connectDisconnect

Status Information to PC via RS232C

Data Convert Software

IN OfficeExt.202

OUT OfficeExt.201

PC Screen

Status Information

Ext.201

Disconnect

New Function

Default: DisableDisconnect information

09/01/07 01:57PM MN ALM #329 10704 Data Link failureDisconnect Information

Slot + Port

New MPR

Ext.201

Re-connect

Status Information

Default: DisableRe-connect information

Re-connect Information09/01/07 01:59PM MN ALM #398 10704 Data Link established

Slot + Port

New Function

New MPR

ICD group call log

- No-answer calls and Answered calls

New Function

- Only No-answer calls

Previous Function

Automatic Call Waiting for Extension call

Without BSS operation the automatic call waiting function can be performed.

Ext.202

“Automatic Call Waiting for External callSystem Programming

Default : Disable

New FunctionISDN

Ext.201 (Operator)

Without BSS operation.Dial “1”

Call Ext.202

KX-NT300 Series Support

KX-NT300 Series Support “

New MPR

KX-TDA0470V2.001

Self-labeling Feature is not supported

12 key console is supported

NT343 NT346

Not Support

IP-Network

Peer to Peer connection does not support.

IP-Ext. Card software should be 2.001 or later.

NT303NT321

CTI Improvements- Retrieve operation- Dialing information- Speed dial name

“Retrieve operation using CTI application

MPR 3.1 OperationOff-hook mode

Ext.201 PC-Phone

Ext.201

Retrieve by CTI application→ Speaker phone mode

MPR 5.0 OperationRetrieve by CTI application→ Still handset mode

If option 02-6 is enable this improvement does not work.

Default: Disable

Dialing information before ARS modification

Dial = 0 543-210MPR 3.1 OperationDialing Information → 12345543210 (It may include a PIN to access to carrier)

MPR 5.0 OperationDialing Information → 543210 (only dialing information/data)

If option 02-7 is enable this improvement does not work.

PC-Phone

Ext.201ARS=ON

Add #: 12345

Ext.201

12345-543210 Dialing Info.

Default: Disable

PC-Phone

Ext.201Ext.201

Speed dial name is informed to CTI application

MPR 3.1 OperationCalling Name Information → “Blank”

MPR 5.0 OperationCalling Name Information → PCC

No-option setting.

Speed Dial

0543210: PCC

Calling Name Info.

Caller-ID 543210

CLIP 543210

Network Connection Improvements- CLIP Modification- Caller-ID Modification Table

(The same features as TDA30 MPR 4.0)

Ext.201

“CLIP Modification

MPR 3.1 Operation

Outgoing CLIP→ 12345 (Delete the Leading Digit of received CLIP) MPR 5.0 Operation

Enable Option 03-1 to activate this improvement.

C-FWD to CO (B)ISDN

Caller-ID 012345

CLIP xxxxxx

CLIP 012345

Outgoing CLIP→ 012345 (Received CLIP)

Default: Disable

“Caller-ID (CLIP) Modification Table - 1

Caller-ID 012345

Caller-ID 012345CLIP

Modification

CLIP 12345 (National)

MPR 3.1 Operation

“Caller-ID (CLIP) Modification Table - 2Sales Company Password *PCCKXTDA*

MPR 5.0 Operation

Modification

Default: Disable

Enable Option 03-2 to activate this improvement.

Thank You Very MuchFor Your Attention

20080905 01 Tda Tde Ncp New Functions

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