CONFLICT MANAGEMENT: UTILIZING CONFLICT STYLES STRATEGICALLY PRESENTED BY MARY CHAVEZ RUDOLPH & LISA NEALE – OMBUDS OFFICE July 26, 2012.
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◦ Conflict: a disagreement between people with opposing view points, ideas, or goals. ◦ Conflicts can be an exchange of words ◦ Group confrontations can.
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Effective Conflict Engagement: Building stronger partnerships through interpersonal communication
Conflict Management: Utilizing Conflict Styles Strategically Presented by Mary Chavez Rudolph & Lisa Neale – ombuds office
