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This is the deck from my talk at the UXPA2014 Conference in London. A fantastic conference with some of the brightest minds and well known authors of the UX world in attendance…

Win User Loyalty By Targeting Logic & Emotions (but mostly emotions) Mike Donahue UX Architect - Citrix July 2014 @mdonahue37 LinkedIn WHAT DOES LOYALTY LOOK LIKE? loyalty:…

PowerPoint Presentation Win User Loyalty By Targeting Logic & Emotions (but mostly emotions) Mike Donahue, UX Architect at Citrix UXDEV Summit Feb. 2016 @UXDevSummit…

1.Priming the Pump: Driving Loyalty with Targetingand PositioningIt’s no secret that in many categories brand loyalty is declining faster than theprice of Facebook’s…

Munich Personal RePEc Archive Examining the Relationship between Emotions Customer Satisfaction and Future Behavioral Intentions in Agrotourism Chatzigeorgiou Chryssoula…

Emotions have the strongest impact on loyalty A disconnect exists between executives and consumers on how well organizations are making emotional connections Rational factors…

Proprietary Confidential Building Brand through Data-Driven Audience Targeting 2 Founded in 1960 Domino’s Pizza ranks among the world’s top public restaurant brands with…

Sympathy & Neglect Contempt & Rejection Competence W a rm th Admiration & Loyalty Envy & Distrust Sympathy & Neglect Admiration & Loyalty Contempt…

What does SAS® Customer Experience Targeting do? SAS Customer Experience Targeting enables you to target and deliver offers to customers who have interacted with your organization…

1 RELATIONSHIP HIERARCHIES AND BEHAVIOURAL EFFECTS: UNDERSTANDING KEY RELATIONSHIP VARIABLES IN INTERACTION Competitive paper submitted to the 26 th IMP Conference Budapest…

Basic Emotions, Complex Emotions, Machiavellian Emotions1 Paul E. Griffiths, Department of History and Philosophy of Science, University of Pittsburgh, Pittsburgh, PA 15232,…

Slide 1 Emotion, Feelings and Motivation Slide 2 Stress Brain Emotions Periphery Stress Emotions Stress Emotions Brain Emotions Periphery Emotions Brain Slide 3 Whether conscious…

    Drawing  EmotionsDrawing  Emotions     Domain  IIb:  Domain  IIb:   Recognizing  Recognizing   Facial  Expressions  Facial  Expressions          …

Acquisition Retention Frequency Loyalty Solutions LtdLoyalty Solutions Ltd ‘CREATING CUSTOMER LOYALTY’‘CREATING CUSTOMER LOYALTY’ A Paper by Mr Adekolapo Ademola…

1. Prepaid & Loyalty E-Safetransfer S/A 2. Prepaid product line 1Prepaid2Internet3Loyalty4GiftcardHut.Ca$hClients:Clients:Clients:Clients: 3. Loyalty / Clients: Duas…

EMDR Case Conceptualization Standard vs Belief Schema Focused 1990 - Past-Present - Future 2007 Symptom Future Triggers ! Present Triggers ! ! Past Touchstone Future ! Present…

Contactless Smartcard Complete Backend Server Solution Embedded Web Server e-Rewards Advanced Reporting Software- Web Based w w w .s m ar t-l oy al ty .n et Smartcard based…

Session Title Here CUTTING EDGE APPROACHES TO DRIVING SUBSCRIPTIONS Jeff Sonderman, Deputy Director, American Press Institute Moderator: John P. Murray ,VP Audience Development…

CONFIDENTIAL February 25, 2020 Fueling Retail Loyalty Cloud Data Warehousing and Analytics at Drop Tank CONFIDENTIAL Cathye Pendley – VP Consulting Services – 27+ years…