Creating a Social PortalCreating a Social Portal

Jason Cornell Senior Product Manager IBM Digital Experience

Albert Nichols Product Manager IBM Connections

The Power of a Social Digital Experience

All From One, Industry Leading, Platform

XDX+ =Social Digital

Experience

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Custom Event Experience Social + Digital + Cloud + Mobile

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Better customer service

Improved employee

productivity

Enhanced collaboration

“OZONE” Social Sales Dashboard

Designs are subject to change

The Benefits of a Social Digital Experience

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Dynamic, personalized, and Multi-Channel

Improved Productivity with collaborative models

of communication and organizational engagement. !

Fuel Client-centric Innovation by crowd-

sourcing ideas, knowledge, and resources from large scale communities. !

Empower people to act with confidence by

creating an analytics-driven environment, personalized at every touch point, to optimize decision making. !

Increase customer Sales and Loyalty by

providing access to expertise, collective knowledge of your users, and personalized data.

Leading to the Social Digital Experience

Latest Digital Experience Advancements

IBM Digital Experience Solutions V8.5

1 Additional Capabilities for the LOB to Craft Engaging Digital Experiences

2 Enhanced Content & Application Integration for More Personalized Experiences

3 Further Optimization for Multi-Channel Digital Experience Delivery

Delivering Digital Experiences though 3 key initiatives

• Updated Floating Toolbar

• Easily accessible shelf at the top of the page

• New project UI with option to create from a project template

• New “create” button to create pages & labels

• Lightweight themes to support responsive design

• New capability to easily create vanity urls

• Makes it easier for LOB to author, create, manage and publish rich content!

Enriched Content Authoring and Production Analytics

Toolbar buzz video: https://w3-connections.ibm.com/wikis/home?lang=en-us#!/wiki/W428212d8becc_48f7_a6f8_02c46d21157f/page/

Buzz Video 1 - The Toolbar

Enriched Content Authoring and Production Analytics

!• Craft messages that resonate with target audiences

using the most advanced rich text editor with EditLive! EE !

!• Social media integration, track changes, accessibility checking, link

validation, Microsoft Office integration et. Al. !

!• Optimize, manage and accelerate content production

processes with quantitative analytics and reporting with WebRadar !

!• Available for download now

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WebRadar

IBM Digital Experience and Brightcove Integration

• Increases engagement by delivering professional quality video to any device !

• Enables content marketers to seamlessly incorporate videos !

• Browse, search, preview, insert and upload videos to Brightcove

!

• Leverages best in class video platform capabilities from Brightcove !

• Intelligent player that optimizes playback by detecting bandwidth and device type

• Branded experiences with WYSIWYG player styling

• Broad reach with Content Distribution Network delivery for fast, secure playback

Browse, Search, Preview, Insert and Upload Videos

Provides HD Video Streaming for Delivering Captivating Immersive Digital Experiences

Thank You