The power of a social digital expeirence
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Transcript of The power of a social digital expeirence
Creating a Social PortalCreating a Social Portal
Jason Cornell Senior Product Manager IBM Digital Experience
Albert Nichols Product Manager IBM Connections
The Power of a Social Digital Experience
All From One, Industry Leading, Platform
XDX+ =Social Digital
Experience
Title Text
Custom Event Experience Social + Digital + Cloud + Mobile
Title Text
Better customer service
Improved employee
productivity
Enhanced collaboration
“OZONE” Social Sales Dashboard
Designs are subject to change
The Benefits of a Social Digital Experience
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Dynamic, personalized, and Multi-Channel
Improved Productivity with collaborative models
of communication and organizational engagement. !
Fuel Client-centric Innovation by crowd-
sourcing ideas, knowledge, and resources from large scale communities. !
Empower people to act with confidence by
creating an analytics-driven environment, personalized at every touch point, to optimize decision making. !
Increase customer Sales and Loyalty by
providing access to expertise, collective knowledge of your users, and personalized data.
Leading to the Social Digital Experience
Latest Digital Experience Advancements
IBM Digital Experience Solutions V8.5
1 Additional Capabilities for the LOB to Craft Engaging Digital Experiences
2 Enhanced Content & Application Integration for More Personalized Experiences
3 Further Optimization for Multi-Channel Digital Experience Delivery
Delivering Digital Experiences though 3 key initiatives
• Updated Floating Toolbar
• Easily accessible shelf at the top of the page
• New project UI with option to create from a project template
• New “create” button to create pages & labels
• Lightweight themes to support responsive design
• New capability to easily create vanity urls
• Makes it easier for LOB to author, create, manage and publish rich content!
Enriched Content Authoring and Production Analytics
Toolbar buzz video: https://w3-connections.ibm.com/wikis/home?lang=en-us#!/wiki/W428212d8becc_48f7_a6f8_02c46d21157f/page/
Buzz Video 1 - The Toolbar
Enriched Content Authoring and Production Analytics
!• Craft messages that resonate with target audiences
using the most advanced rich text editor with EditLive! EE !
!• Social media integration, track changes, accessibility checking, link
validation, Microsoft Office integration et. Al. !
!• Optimize, manage and accelerate content production
processes with quantitative analytics and reporting with WebRadar !
!• Available for download now
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WebRadar
IBM Digital Experience and Brightcove Integration
• Increases engagement by delivering professional quality video to any device !
• Enables content marketers to seamlessly incorporate videos !
• Browse, search, preview, insert and upload videos to Brightcove
!
• Leverages best in class video platform capabilities from Brightcove !
• Intelligent player that optimizes playback by detecting bandwidth and device type
• Branded experiences with WYSIWYG player styling
• Broad reach with Content Distribution Network delivery for fast, secure playback
Browse, Search, Preview, Insert and Upload Videos
Provides HD Video Streaming for Delivering Captivating Immersive Digital Experiences
Thank You