Student Success: An Update to the USG IT Community
Dr. Curtis A. Carver Jr.Vice Chancellor and CIO
Board of Regents
Agenda• System Update
• Georgia Student Success
• Future Trends
• Services Update
• Questions, Comments, a Conversation
ITS ServicesService Availability Service Availability
Data Analytics 100.00% Governor’s Data 100.00%
Distance Ed 99.93% LMS 99.99%
Email 99.98% PeachNet 99.98%
Financials (iS) 99.82% SharePoint 100.00%
Financials (PS) 99.88% Student Advising 99.95%
GALILEO 100.00% Student Info System 99.89%
GIL 100.00%
2013 GTA Innovation Award: The Point
2013 Information Week Top 500: #9• Highest Ranked Educational Company• Highest Ranked Georgia-based Company
2013 20 Best Ideas to Steal: INGRESS
2013 ED-Tech Cover Article: PeachNet
GEORGIA STUDENT SUCCESS
Source: OECD Education at a Glance (2008); U.S. Census Bureau; American College Survey
Percent of Adults Age 25 to 34 Holding an Associate’s Degree or Higher
http://www.oecd.org
The Organization for Economic Co-operation and Development
Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
USG must provide multiple pathways and educational experiences to
meet the needs of our students and the state.
Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
These pathways and educational experiences influence and improve other experiences.
Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need a low cost, flexible higher educational experience
that fits the rest of my lifestyle.
Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need an educational experience utilizing the latest
technologies and graduate with no debt.
Student Success
AccessExperienc
e
ResidentialExperienc
eSelective Experienc
e
I need a selective higher educational experience at one of the best institutions in the
world.
Student Success
Delivery System
Affordable Resources
Faculty Engagement
Student Support
Network
Assessment
Analytics
Mobile
ID Management
Financial Model
FUTURE TRENDS
Security
Business Intel
Real-Time
LocationSocial
Privacy
Global
Consumerization
Cloud
Big Data
PREMISE 1: GROWING THREAT
This space for rent by Chinese National Army. Please contact Dr. Curt
Carver as we can read all his email anyway.
Emerging Threats(on a scale of 1 to 10)
10 United States, United Kingdom, Russia
11 China
3 Iran
Can You Defend Against 100,000 Professionally
Trained Hackers?
Consider Mandiant Report on AG1
• Believed to be People Liberation Army Unit 61398.
• State sponsored, state funded, state secret.
• Since 2006, they have compromised 141 companies spanning 20 major industries.
• Maintained access for an average of 356 days. Longest measured access was 1,764 days.
Focus on Nation States
If a nation state wants to break into your system,
will they?
Quiz
• Question: What happens if you Google a system error?
• Answer: Nation states run a site that provides guidance on answering a system error while attacking your computer.
First Rule of the InternetAgreement does not scale
Effect of the WWW on the Normal Curve of Behavior?
It is the best of times, for morons and geniuses alike.
Quick Recap
We live in a world of growing threats where a battle for the truth rages conducted by morons and geniuses alike, operating from safe havens created by a flattening of the norms of human behavior which threaten the very existence of mankind…. [run-on but
very depressing sentence continues]
Emerging OpportunitiesWell, we have the geniuses….
6.8 billion people….
5.1 own cell phones….
4.1 own toothbrushes….
Security
Business Intel
Real-Time
LocationSocial
Privacy
Global
Consumerization
Cloud
Big Data
SERVICE UPDATE
Desire2Learn• On budget and on time• Strong adoption by campuses– 100% system availability in first year– 50 million hits a day on ITS hosted services –
more than 160 times a day per student– 15,000 concurrent sessions at any given time
• Version 10.3 release in December
Desire2Learn
• Intelligent agents available now (think free predictive analytics)
• 7, 8, 9 campuses implementing D2L analytics• Functionality Support (think open enrollment)• MOOC Support (particularly state MOOCs)– Need more student registration support– Need more peer assessment support
Central Banner• New Banner Managed Services going very well: – Campus control, cost effective, high availability – 9 institutions in new model– Two more 2 institutions transitioning in FY15
• 1/3 of Banner Georgia Mods retired allowing increased focus on important mods like HOPE.
• Increased communications with campus communities on desired functionality.
Banner Contract• Up for renegotiation in 2017.
• Campuses who bought services are contractually bound to those services until 2017.
• There is limited flexibility to prematurely curtail the contract.
DegreeWorks• All USG and TCSG institutions are
utilizing this software.
• 11 institutions are hosted by ITS.
• Complete campus control and lowest possible cost.
• Scribing available at no additional cost (2 scribes).
PeachNet• Major Upgrade to backbone underway
from 2 -> 10 Gbps.• Dual homing of institutions bid and work underway.• Working on finding a dual path to the
last institution (Coastal).• Department of Education is likely join PeachNet in
FY15. Will create tremendous opportunities forUSG.
PeachNet• Storage as a service• Backup as a service• Virtual Data Centers as a service• Virtual Computers as a service (maybe, soon, you
tell me)
• Services run about 25% less expensive than Amazon.
GALILEO
• New GALILEO Discovery Tool (think Google of Steroids)
• Possible reinvestment in GALILEO– Focus on affordable resources– New Library Management System– Possible greater inclusion of other educational
state agencies
Other TopicsConsumerization of IT• Bring Your Own Device
Standard• Cell Phone Stipends• Mobility– Ellucian– N2N
• IT Handbook– Change Management
• Data– Regent Mobile App– Desire2Learn– Banner
• Cloud– PeachNet– Amazon, Microsoft 365,
Google, PeachNet
Questions, Comments, A Conversation?
Dr. Curtis A. Carver Jr.Vice Chancellor and CIO
Board of Regents
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