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Introduction to OrganizationalBehavior
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Provide an overview of the major challenges and the paradigm
shift facing management now and in the next economy.
Outline an organizational behavior perspective for todays
management.
Summarize the Hawthorne studies as the starting point of modern
organizational behavior.
Explain the methodology that is used to accumulate knowledge
and facilitate understanding of organizational behavior.
Relate the various theoretical frameworks that serve as a
foundation for a model of organizational behavior.
Present the social cognitive model of organizational behavior that
serves as the conceptual framework for the text.
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Sumerians- Record Keeping
Egyptians- Need for Planning and
Control
Moses- Shared Leadership, Delegation
Hamurabi- First ______?
Alexander the Great- Use of Staff
Niccolo Machivelli- The ends _____ the______.
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Groups of people who work
interdependently toward some purpose
Structured patterns of interaction Coordinated tasks
Work toward some purpose
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The study of individual behavior and
group dynamics in organizations
Understand
Predict
Manage
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(Continued)
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Group Level
Individual
Level
Organizational Levele.g., Selection Systems
e.g., Groupthink
e.g., Personality
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Cognitive Framework Personality
Satisfaction,Commitment and Absenteeism Model
Attraction- Selection-Attrition Model
Behavioristic Framework Pavlovs Dogs
EnvironmentalContingencies
Social Cognitive Framework Allows for more complexities
More accepted framework
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What is Organizational Behavior
Characteristics of Organizational
BehaviorWhy study Organizational Behavior
The Human Equation
Challenges in Managing
The New ParadigmHawthorne Studies and Research in O.B.
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ContingencyContingencyVariablesVariablesx y
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Outputs:
Pr cts
ervices
Inputs:
Material
a ital
H a
Task environment:
etit rsU i s
Reg lat ry age cies
lie ts
Structure
Task Technology
People
(Actors)
Orga izati al B ary
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What is Organizational Behavior
Characteristics of Organizational
BehaviorWhy study Organizational Behavior
The Human Equation
Challenges in Managing
The New ParadigmHawthorne Studies and Research in O.B.
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Competitive advantage of an
organization today is represented by: Human resource of an organization and how they
are managed.
Widely recognized as human capital, social
capital and positive psychological capital.
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The academic field of organizational
behavior has been around for at least thepast thirty years.
Problems facing managers of human
organization have been around since thebeginning of civilization.
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A paradigm simply establishes the rules(written or unwritten), defines the boundaries, andtells one how to behave within the boundaries to
be successful.For todays and tomorrows organizations and
management, there are new rules with differentboundaries requiring new and different behaviors.
There is considerable resistance to change andwhy it is very difficult to move from the oldmanagement paradigm to the new.
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Management has three major dimensionstechnical, conceptual, and human.
One-eighth situationabout one-eighth of
todays organizations believe it, do it, stick with it.
The Knowing-Doing Gapmost managersknow the value of the human factor and how toimplement the approach to improve organizational
performance, but still are not doing it.
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What is Organizational Behavior
Characteristics of Organizational
BehaviorWhy study Organizational Behavior
The Human Equation
Challenges in Managing
The New ParadigmHawthorne Studies and Research in
O.B.
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Formal Organization - the official,
legitimate, and most visible part of the
systemInformal Organization - the unofficial
and less visible part of the system
Hawthor e St dies: st dies co d cted d ri g the
1920s a d 1930s that discovered the existe ce of
the i formal orga izatio
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The Illumination Studies: A Serendipitous
Discovery
SubsequentP
hases of the HawthorneStudies
Implications of the Hawthorne Studies
THE HAWTHORNE EFFECT
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What is a paradigm?
What are some areas than have
influenced the study of Org Behavior?What are some concepts studied in Org
Behavior?
Why should a manager know about this
domain of knowledge?Contrast formal versus informal
organization
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What happened in the Hawthorne
Studies?
Why are they so important and what did
we learn from them?
Describe 3 challenges facing managers
today; why are they considered
challenges?Describe the 1/8th rule or the Knowing-
Doing Gap