Goal Setting in ~Exempt~
Objectives• Write individual goals that are aligned with the
goals of the University, Division and Department.–Apply the SMART Goal Formula.–Differentiate between Work Goals and Development
Goals.
• Enter Work Goals and Development Goals into eNDeavor.
• Utilize the Notebook function.
Lack of Alignment
Alignment
OPAC GoalsMeasures
Go
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Vision, Mission and Goal Alignment
University Goals and Values
OPAC GoalsMeasures
Go
al 2
Go
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VisionMission
Strategic Plan
Departmental Goals
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alIndividual Goals(Work & Development)
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Division GoalsMeasures
Go
al 3
Go
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Go
al 5
University Goals1. Offer an unsurpassed undergraduate education.2. Be a preeminent research university.3. Ensure that the University’s Catholic character
informs all its endeavors.4. Create a sustainable culture of continuous
improvement and overall service excellence to support the University’s mission.
5. Communicate strategically to internal and external constituents.
OPAC Goal 1
Example: OPAC Division Goals
Institute goal-driven professional development to develop acknowledged experts & leaders in communications strategy, planning and execution.
OPAC Goal 2
OPAC Goal 3
Through integrated communication plans and integration of talent, advance awareness of Notre Dame’s academic achievements while stewarding reputation as leading Catholic university in world.
Build trustworthy & mutually beneficial relation-ships, internally & externally to further ND’s unique mission and positively impact community & society.
Individual Goal Alignment University Goal:
OPAC Goal:
Department Goal:
Individual Work Goal:
Communicate strategically to internaland external constituents.
Create integrated communication plans and integrate talent for advancement of Notre Dame’s academic achievements & reputation.
Build relationships with campus partners and co-create & support communication plans that advance internal & external knowledge of Notre Dame’s academic achievements & reputation .
Create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources with other OPAC groups by July, 2010.
Development Goal: Enhance meeting planning/ facilitation skills by attending “Meeting Mgt” in Feb 2010.
Individual Goals• SMART Goals• Types of Goals
– Work Goals/Expectations (“What”)• Routine/Maintenance• Project
– Development Goals (“How”)• Work Skills• Behavioral Skills
SMART GoalsSMART Formula:
(Action Verb) (Key Result) by (Target Date) requiring (Resources) or (How).
Specific Descriptive verb & specific result.
Measurable Quantity, Quality, Yes/No.
Actionable Actions within scope of job.
Realistic Reasonably challenging & achievable.
Time Bound Deadline, milestones or frequency.
Action Verbs • Administer• Analyze• Attain• Calculate• Create• Decrease• Design• Develop• Distribute
• Establish• File• Improve• Increase• Maintain• Monitor• Organize• Participate• Prepare
• Process• Propose• Reduce• Research• Schedule• Solve• Submit• Train• Write
Key Result Measures • Freshman retention rate• Cost per issue• Percentage increase/
decrease• Words per minute• Supervisor/employee
ratio• Participation rate• Number of complaints
• Time to hire • Geographic territory• Number of clients
served/repeat business• Response time• Satisfaction scores• Dollars raised• Increase in test scores• Quality metric/error rate
NOT
activities!!!
Sample Work Goals• Send responses to all subscription requests within 48
hours of contact and report compliance monthly. (Routine)
• Reduce response time for subscription requests from one week to 48 hours by creating electronic packet by July 1, 2010. (Project)
• Assist six campus departments develop strategic communications plans aligned with University’s strategic messaging philosophy by 12/31/10. (Project)
SMART Goals? Specific, Measurable, Actionable, Realistic, Time Bound?
Create a quarterly report that measures student satisfaction with student life activities.
Administer an evaluation process that measures the impact of our leadership actions in the local South Bend community by 8/31/10. (e.g., decline in HS drop out rates/juvenile crime, adult literacy gains). Report findings and recommendations to Officers & Deans by 12/31/10.
SMART Goals? Specific, Measurable, Actionable, Realistic, Time Bound?
Assist campus departments incorporate the University’s strategic messaging philosophy into major communication projects for internal or external constituents by applying a consultative approach and tools for all new client projects in 2010.
Design an outcome-based supervisory skills program targeted at new or under-trained first-line supervisors utilizing an cross-campus advisory team; create marketing approach; implement by 7/1/10.
Individual Goal Alignment University Goal:
OPAC Goal:
Department Goal:
Individual Work Goal:
Communicate strategically to internaland external constituents.
Create integrated communication plans and integration for advancement of Notre Dame’s academic achievements & reputation.
Communicate strategically to internal and external constituencies.
With other OPAC groups, create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources by July, 2010.
Development Goal:
Work Goals vs. Development Goals
Work Goals
Implement Endeavor Talent Profile for all salaried, non-faculty
staff: communications, training & profile entry
by 12/31/2010.
Development Goals
• Achieve MBTI certification by 8/1/2010.
• Increase teamwork efforts by collaborating with HR Business Partners in offering/co-facilitating departmental retreats.
(Technical or Behavioral)
Individual Goal Alignment University Goal:
OPAC Goal:
Department Goal:
Individual Work Goal:
Communicate strategically to internaland external constituents.
Create integrated communication plans and integration for advancement of Notre Dame’s academic achievements & reputation.
Communicate strategically to internal and external constituencies.
With other OPAC groups, create “2010 Academic Accomplishments Promotion Plan” that utilizes multiple media sources by July, 2010.
Development Goal: Enhance meeting planning/ facilitation skills by attending “Meeting Mgt” in April 2010.
Individual Goal Alignment- TeamUniversity Goal:
Division Goal:
Department Goal:
Individual Work Goal:
Development Goal:
• Goal-Setting– Goals tab– Development Plan tab
• Notebook– (left side; navigation bar
https://endeavor.nd.edu http://inside.nd.edu
Step Description Due Date
Step 1Goals/Expectations Setting (April 1st start)
5/15/2010
Step 2 Goals/Expectations Approval 6/1/2010
Step 3 Midyear – Employee 9/30/2010
Step 4 Midyear – Manager 10/15/2010
Step 5 Annual – Employee 1/16/2011
Step 6 Annual – Manager/Signoff 2/20/2011
Step 7 Employee Signoff 2/28/2011
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