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Software Update Manager (SUM) for SAPSolutions
Konnie Daglis SAP America, Inc.
Marco Valencia SAP America, Inc.
[
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Konnie Daglis & Marco Valencia, SAP Upgrade Office, SAP America, Inc.May 14th, 2012
Software Update Manager (SUM) for SAPSolutions
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2012 SAP AG. All rights reserved. 3This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
The information in this presentation is confidential and proprietary to SAP and may not be disclosed without
the permission of SAP. This presentation is not subject to your license agreement or any other service or
subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this
document or any related presentation, or to develop or release any functionality mentioned therein. This
document, or any related presentation and SAP's strategy and possible future developments, products and
or platforms directions and functionality are all subject to change and may be changed by SAP at any time
for any reason without notice. The information in this document is not a commitment, promise or legal
obligation to deliver any material, code or functionality. This document is provided without a warranty of any
kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness
for a particular purpose, or non-infringement. This document is for informational purposes and may not be
incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except
if such damages were caused by SAPs willful misconduct or gross negligence.
All forward-looking statements are subject to various risks and uncertainties that could cause actual results
to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making
purchasing decisions.
Legal disclaimer
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2012 SAP AG. All rights reserved. 4This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Table of contents
Introduction into the actual Software Maintenance Process ofSAP Business Suite 7
Software Logistics Toolset - Concept and Core Assets
Software Update Manager (SUM) Most Important Features
Near-Zero Downtime Capabilities of SUM
Appendix: Sources of further Information
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Software Logistics Toolset 1.0
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7/26 2012 SAP AG. All rights reserved. 7This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Software Logistics Toolset Approach
Shipped in fixed intervals
Product independent
Latest tool improvements & extensions
8/11/2019 1602 Software Update Manager for SAP Solutions
8/26 2012 SAP AG. All rights reserved. 9This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
The Software Logistics Toolset Approach
Each shipment provides improvements and extensions on already delivered toolsas well as new tools.
SPS1
SL Toolset 1.0 shipments
LM Automation
Standalone
Software Update
Managerfor SAP HANA
SPS2
Improved
For further information about the delivered software logistics tools, the supported implementation processes, and SAP application products, see
Central Release Note for Software Logistics Toolset 1.01563579.
LM Automation
Standalone
CTS Plug-in
Software
Update Manager
for SAP HANA
Software Update
Manager
CTS Plug-in
Software Update
Manager
CTS Plug-in
Software Update
Manager
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=15635798/11/2019 1602 Software Update Manager for SAP Solutions
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Software Update Manager (SUM)
8/11/2019 1602 Software Update Manager for SAP Solutions
10/26 2012 SAP AG. All rights reserved. 11This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
The Software Update Manager (SUM)
Software Update Manager:
Tool Unification
Usability
Downtime Reduction
The Software Update Manager is the future SAP Software Maintenance Tool.
8/11/2019 1602 Software Update Manager for SAP Solutions
11/26 2012 SAP AG. All rights reserved. 12This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
The Software Update Manager for the SAP Business Suite
*) For further information on the currently available Software Update Manager, see SAP Central Note - Software Update Manager 1.0SP031591328 and regarding replaced tools, see Replacements of outdated tools via SL ToolsetSAP Note 1589311.
ABAP JavaSAPehpi
SAPup
SAPJup
SPS SAP EHPs
Upgrade
Upgrade
ABAP Java
ABAP
Java
Consolidated to
The Software Update Manager is the Software Maintenance Tool for the SAPBusiness Suite 7 Innovations 2011*).
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=15913288/11/2019 1602 Software Update Manager for SAP Solutions
12/26 2012 SAP AG. All rights reserved. 13
This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Outlook 2012
It is planned that future versions of the Software Update Manager will replacewell known tools.
SAP enhancement package installerSAPup/SAPJupJSPM
SPAM/SAINTCE Update Manager
For further information on tool replacements, see Replacements of outdated tools via SL ToolsetSAP Note 1589311.
SL Toolset 1.0 Shipments planned for 2012
SPS4 SPS5 SPS6
ABAP Java
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=15893118/11/2019 1602 Software Update Manager for SAP Solutions
13/26 2012 SAP AG. All rights reserved. 14
This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
TCO Lab Preview: nZDM for SAP ERP 6.0 EHP6
System Details:
OS/DB: AIX/Oracle
DB size: 1,7 TB System clone from a customer
Source:
ERP 6.0 SR3
Target:
ERP 6.0 with EHP6
Technical Usages:
Central Applications
Human Capital Management
IS-Utilities
Strategic Enterprise Management
Generation of ABAP loads during uptime
Significant downtime reduction when using the nZDM capabilities
of Software Update Manager for the Business Suite 7i2011
Source: TIP Core LM TCO Lab measurements
53:54
44:35
02:31
05:41
00:00 12:00 24:00 36:00 48:00 60:00
SUM with nZDM feature
SUM without nZDM feature
hours
Uptime Downtime
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Near-Zero Downtime Maintenance
(nZDM) Capabilities of SUM
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15/26 2012 SAP AG. All rights reserved. 18
This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Software Update Manager (SUM)with near-Zero Downtime Maintenance (nZDM) Capabilities
HOW? Software Update Manager (SUM) has been extended with nZDM-Capabilities:
Introduction of capabilities for extended downtime optimization
Introduction of Record & Replay technique for business transactions
Benefit: more relevant deployment phases will be executed while system is still available forbusiness
users:
Load generation (SGEN)
Selected, long-running Af ter Impor t Methods
Mass-generationof Enhancement Objects, Generation of Enqueue Objects
Main import (based on Record & Replay technique)
Table structure adjustment incl. conversions (based on Record & Replay technique)
Allows binding of customer transports into uptime part of the deployment procedure
Significant Reduction of Business Downtime compared to current standard update and upgrade tools
Significant TCO-Reduction for standard software maintenance activities compared to customer-specific
Downtime Minimization Service based on NZDT and other technologies
Addresses ABAP-based SAP Business Suite & SAP NetWeaver Systems
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16/26 2012 SAP AG. All rights reserved. 19
This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
nZDM-Capabilities of SUMsignificantly reduce Business Downtime compared to current standard
Procedure!
Uptime Business Downtime Uptime
Current standard procedure:
SHD = Shadow system
Uptime Business Downtime Uptime
owntimeOptimized procedure using nZDM capabilities of SUM:
Reduction of Business Downtime
8/11/2019 1602 Software Update Manager for SAP Solutions
17/26 2012 SAP AG. All rights reserved. 20
This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
nZDM Capabilities for SAP Business SuiteRelease and Platform Coverage
SUM will allow to use the nZDM capabilities for the following standard software maintenanceactivities:
Apply a Support Package on
... any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or higher, e.g.
Apply Support Package 8 or higher (NW 7.02 SP8) on a SAP NetWeaver 7.0 Enhancement Package 2 System
Apply Support Package 5 or higher on a SAP ERP 6.0 Enhancement Package 5 System
Install an Enhancement Package on top of
any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or higher, e.g.:
Install SAP Enhancement Package 5 on a SAP ERP 6.0 system with SAP Enhancement Package 4
Install SAP Enhancement Package 2 on SAP NetWeaver 7.0 (ABAP)
Upgrade your system to
any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 3 or higher, e.g.:
Upgrade SAP R/3 4.6C to SAP ERP 6.0 Enhancement Package 6 (SAP Business Suite 7 Innovations 2011)
Full PAM support!
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2012 SAP AG. All rights reserved. 21This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
TODAY FUTUREPLANNED (1218 months)
TODAY
Customer-specificDowntime Minimization
Consulting Service (basedon NZDT and other
technologies) successfully
applied on more than 20
customer systems (e.g. Airbus,
Nestl, etc.)
Software Update Manager(SUM) consolidates variousmaintenance tools with special
focus on simplification, reducing
technical downtime, and thuslower TCO for customers
SUM 1.0/SP3:First pilots based on SUM
1.0/SP3 on selected platforms
and selected scenarios running
in Q1 2012 timeframe
PLANNEDINNOVATIONS
SUM 1.0/SP4: RestrictedShipment of nZDM capabilities
for all maintenance scenariosand complete coverage of PAM
planned
SUM 1.0 SP6 outlook:General availability of the nZDM
capabilities planned
1st steps of integratingcustomer transports intouptime deployment phases
cookbook style proceduraldescription planned, optional
consulting support
nZDM-Capabilities for SAP Business SuiteRoadmap OverviewSummary of Key Innovations
FUTURE
DIRECTIONS
Tighter integration ofcustomer transports
(i.e. automation, pre-requisitecheck, packaging, etc.)
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Thank You!Contact information:
Marco ValenciaVP, Upgrade Office
North America & Latin America
SAP America, Inc.
T +1 404-943-6477F +1 610-492-1083
M +1 770-331-3738
Konnie DaglisSr. Director, Upgrade Office
North America
SAP America, Inc.T +1 404-943-3026
F +1 610-492-0762
M +1 678 640-6136
mailto:[email protected]:[email protected]:[email protected]:[email protected]8/11/2019 1602 Software Update Manager for SAP Solutions
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APPENDIX:some more Details on
nZDM Capabilities of SUM
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2012 SAP AG. All rights reserved. 24This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Planned DowntimeExplanation of used terms
time
Notification of UsersSystem Cool Down
BackupMaintenance
ProcedureBackup
Technical Downtime
Test and Verification
Prepare ToolUptime Processing
Technical perspective:
Downtime
ProcessingFollow-upactivities
e.g. 4-8 h Customer specific
Business perspective:Business Uptime Business Downtime Business Uptime
Note: Business Continuity cannot be reached, when only focussing on reducing/eleminatingthe tool-related technical downtime!
For Example, Upgrading to SAP ERP 6.0:
average Business Downtime is ~ 24 - 48 hours
average Technical Downtime is ~ 5 - 10 hours
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2012 SAP AG. All rights reserved. 25This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
How to minimize BUSINESSDowntime?
Business Downtime
time
Notification of Users
System Cool Down
Backup Maintenance
Procedure
Test and VerificationBackup
Technical Downtime
Planned Downtime without near-Zero Downtime Technology:
Business Downtime
time
Maintenance Procedure Test & techn. Verification
Technical Downtime
Planned Downtime with near-Zero Downtime Technology :
SwitchProductive system in restricted mode
Shadow System
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2012 SAP AG. All rights reserved. 26This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
nZDM-Capabilities of SUMsignificantly reduce Business Downtime compared to current standard
Procedure!
Uptime Business Downtime Uptime
Current standard procedure:
Uptime Deployment Downtime
DeploymentABAP
Load Generation
(SGEN)
Uptime Business Downtime Uptime
owntimeOptimized procedure using nZDM capabilities of SUM:
Uptime Deployment Most
Customer
Transports
ABAP
Load Generation
(SGEN)
Minimized
DowntimeDeployment
Some
Customer
Transports
Test
&Validation
Test
&
Validation
Reduction of Business Downtime
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2012 SAP AG. All rights reserved. 27This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Starting Point:Lessons Learned from near-Zero Downtime (NZDT) Projects
Downtime Minimization Service, using the near-Zero Downtime method (NZDT) and other technologies has been
successfully delivered for more than 20 systems at more than 10 customers.
NZDT reduced considerably the business downtime
Table conversions executed on the clone during the uptime
The switch to the new software and the generation (SGEN) executed
during the uptime
Import of the customers transports and 3rdparty add-ons in the uptime
Achievable business downtime 8-16 hrsdepending on the necessaryvalidation in the downtime
But NZDT requires a significant customer-specific effort
Additional hardware is required for the clone
Recording of changes results in a performance impact on heavily used
systems
Additional testing cycles in the NZDT project have to be considered
Customers individual table classification
The lessons learned from NZDT projects are planned to be integrated into the SoftwareUpdate Manager (SUM) - the new update and upgrade tool of SAP NetWeaver-basedsystems.
Deltareplay
Recording
PRD
R/3 4.6C nUC
hostA
clone
downtime
Prepare +Upgrade Uptime
Upgrade
and Unicode conversion
+ Transports
+ Add Ons
+ Pre-Testing
La
stDelta
replay
v
Final-Validation
Infrastructure
Change
Upgrade +UC Downtime Post ProcessingDeltaTransfer
Infrastructure
PRD
R/3 4.6C nUC
hostB
PRD
ECC 6.00 UC
hostB
hostA
Validation
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2012 SAP AG. All rights reserved. 28This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement
Downtime Minimization Servicebased on NZDT etc.
nZDM capabilities of SUM enable significantly reduced businessdowntimes for standard maintenance scenarios at significantly lowerTCO !
Release Upgrade
EHP Implementation
Support Package Update
Customer transports *)
Unicode conversion
Upgrade and Unicode conversion
EhP and Unicode conversion
OS/DB migration
Upgrade/EhP and OS/DB migration
DB reorg
Hardware replacement
2009 2010 2011 2012 2013
Depending on the planned maintenance event different methods can be chosen:
nZDM capabilities of SUM
*) Integration of customer transport into SUM planned
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Thi t ti d SAP t t d ibl f t d l t bj t t h d b h d b SAP t ti f ith t ti Thi d t i
[
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SESSION CODE:
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