1602 Software Update Manager for SAP Solutions

8/11/2019 1602 Software Update Manager for SAP Solutions

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Software Update Manager (SUM) for SAPSolutions

Konnie Daglis SAP America, Inc.

Marco Valencia SAP America, Inc.

[


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Konnie Daglis & Marco Valencia, SAP Upgrade Office, SAP America, Inc.May 14th, 2012

Software Update Manager (SUM) for SAPSolutions


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2012 SAP AG. All rights reserved. 3This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

The information in this presentation is confidential and proprietary to SAP and may not be disclosed without

the permission of SAP. This presentation is not subject to your license agreement or any other service or

subscription agreement with SAP. SAP has no obligation to pursue any course of business outlined in this

document or any related presentation, or to develop or release any functionality mentioned therein. This

document, or any related presentation and SAP's strategy and possible future developments, products and

or platforms directions and functionality are all subject to change and may be changed by SAP at any time

for any reason without notice. The information in this document is not a commitment, promise or legal

obligation to deliver any material, code or functionality. This document is provided without a warranty of any

kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness

for a particular purpose, or non-infringement. This document is for informational purposes and may not be

incorporated into a contract. SAP assumes no responsibility for errors or omissions in this document, except

if such damages were caused by SAPs willful misconduct or gross negligence.

All forward-looking statements are subject to various risks and uncertainties that could cause actual results

to differ materially from expectations. Readers are cautioned not to place undue reliance on these forward-looking statements, which speak only as of their dates, and they should not be relied upon in making

purchasing decisions.

Legal disclaimer


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Table of contents

Introduction into the actual Software Maintenance Process ofSAP Business Suite 7

Software Logistics Toolset - Concept and Core Assets

Software Update Manager (SUM) Most Important Features

Near-Zero Downtime Capabilities of SUM

Appendix: Sources of further Information


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Software Logistics Toolset 1.0


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7/26 2012 SAP AG. All rights reserved. 7This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Software Logistics Toolset Approach

Shipped in fixed intervals

Product independent

Latest tool improvements & extensions



The Software Logistics Toolset Approach

Each shipment provides improvements and extensions on already delivered toolsas well as new tools.

SPS1

SL Toolset 1.0 shipments

LM Automation

Standalone

Software Update

Managerfor SAP HANA

SPS2

Improved

For further information about the delivered software logistics tools, the supported implementation processes, and SAP application products, see

Central Release Note for Software Logistics Toolset 1.01563579.

LM Automation

Standalone

CTS Plug-in

Software

Update Manager

for SAP HANA

Software Update

Manager

CTS Plug-in

Software Update

Manager

CTS Plug-in

Software Update

Manager
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1563579


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Software Update Manager (SUM)



The Software Update Manager (SUM)

Software Update Manager:

Tool Unification

Usability

Downtime Reduction

The Software Update Manager is the future SAP Software Maintenance Tool.



The Software Update Manager for the SAP Business Suite

*) For further information on the currently available Software Update Manager, see SAP Central Note - Software Update Manager 1.0SP031591328 and regarding replaced tools, see Replacements of outdated tools via SL ToolsetSAP Note 1589311.

ABAP JavaSAPehpi

SAPup

SAPJup

SPS SAP EHPs

Upgrade

Upgrade

ABAP Java

ABAP

Java

Consolidated to

The Software Update Manager is the Software Maintenance Tool for the SAPBusiness Suite 7 Innovations 2011*).
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1591328


12/26 2012 SAP AG. All rights reserved. 13

This presentation and SAPsstrategy and possible future developments are subject to change and may be changed by SAP at any time for any reason without notice. This document isprovided without a warranty of any kind, either express or implied, including but not limited to, the implied warranties of merchantability, fitness for a particular purpose, or non-infringement

Outlook 2012

It is planned that future versions of the Software Update Manager will replacewell known tools.

SAP enhancement package installerSAPup/SAPJupJSPM

SPAM/SAINTCE Update Manager

For further information on tool replacements, see Replacements of outdated tools via SL ToolsetSAP Note 1589311.

SL Toolset 1.0 Shipments planned for 2012

SPS4 SPS5 SPS6

ABAP Java
https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311https://websmp130.sap-ag.de/sap(bD1lbiZjPTAwMQ==)/bc/bsp/spn/sapnotes/index2.htm?numm=1589311




TCO Lab Preview: nZDM for SAP ERP 6.0 EHP6

System Details:

OS/DB: AIX/Oracle

DB size: 1,7 TB System clone from a customer

Source:

ERP 6.0 SR3

Target:

ERP 6.0 with EHP6

Technical Usages:

Central Applications

Human Capital Management

IS-Utilities

Strategic Enterprise Management

Generation of ABAP loads during uptime

Significant downtime reduction when using the nZDM capabilities

of Software Update Manager for the Business Suite 7i2011

Source: TIP Core LM TCO Lab measurements

53:54

44:35

02:31

05:41

00:00 12:00 24:00 36:00 48:00 60:00

SUM with nZDM feature

SUM without nZDM feature

hours

Uptime Downtime


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Near-Zero Downtime Maintenance

(nZDM) Capabilities of SUM




Software Update Manager (SUM)with near-Zero Downtime Maintenance (nZDM) Capabilities

HOW? Software Update Manager (SUM) has been extended with nZDM-Capabilities:

Introduction of capabilities for extended downtime optimization

Introduction of Record & Replay technique for business transactions

Benefit: more relevant deployment phases will be executed while system is still available forbusiness

users:

Load generation (SGEN)

Selected, long-running Af ter Impor t Methods

Mass-generationof Enhancement Objects, Generation of Enqueue Objects

Main import (based on Record & Replay technique)

Table structure adjustment incl. conversions (based on Record & Replay technique)

Allows binding of customer transports into uptime part of the deployment procedure

Significant Reduction of Business Downtime compared to current standard update and upgrade tools

Significant TCO-Reduction for standard software maintenance activities compared to customer-specific

Downtime Minimization Service based on NZDT and other technologies

Addresses ABAP-based SAP Business Suite & SAP NetWeaver Systems




nZDM-Capabilities of SUMsignificantly reduce Business Downtime compared to current standard

Procedure!

Uptime Business Downtime Uptime

Current standard procedure:

SHD = Shadow system


owntimeOptimized procedure using nZDM capabilities of SUM:

Reduction of Business Downtime




nZDM Capabilities for SAP Business SuiteRelease and Platform Coverage

SUM will allow to use the nZDM capabilities for the following standard software maintenanceactivities:

Apply a Support Package on

... any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or higher, e.g.

Apply Support Package 8 or higher (NW 7.02 SP8) on a SAP NetWeaver 7.0 Enhancement Package 2 System

Apply Support Package 5 or higher on a SAP ERP 6.0 Enhancement Package 5 System

Install an Enhancement Package on top of

any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 2, SP8 or higher, e.g.:

Install SAP Enhancement Package 5 on a SAP ERP 6.0 system with SAP Enhancement Package 4

Install SAP Enhancement Package 2 on SAP NetWeaver 7.0 (ABAP)

Upgrade your system to

any ABAP-System with a target release based on SAP NetWeaver 7.0 Enhancement Package 3 or higher, e.g.:

Upgrade SAP R/3 4.6C to SAP ERP 6.0 Enhancement Package 6 (SAP Business Suite 7 Innovations 2011)

Full PAM support!


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TODAY FUTUREPLANNED (1218 months)

TODAY

Customer-specificDowntime Minimization

Consulting Service (basedon NZDT and other

technologies) successfully

applied on more than 20

customer systems (e.g. Airbus,

Nestl, etc.)

Software Update Manager(SUM) consolidates variousmaintenance tools with special

focus on simplification, reducing

technical downtime, and thuslower TCO for customers

SUM 1.0/SP3:First pilots based on SUM

1.0/SP3 on selected platforms

and selected scenarios running

in Q1 2012 timeframe

PLANNEDINNOVATIONS

SUM 1.0/SP4: RestrictedShipment of nZDM capabilities

for all maintenance scenariosand complete coverage of PAM

planned

SUM 1.0 SP6 outlook:General availability of the nZDM

capabilities planned

1st steps of integratingcustomer transports intouptime deployment phases

cookbook style proceduraldescription planned, optional

consulting support

nZDM-Capabilities for SAP Business SuiteRoadmap OverviewSummary of Key Innovations

FUTURE

DIRECTIONS

Tighter integration ofcustomer transports

(i.e. automation, pre-requisitecheck, packaging, etc.)


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Thank You!Contact information:

Marco ValenciaVP, Upgrade Office

North America & Latin America

SAP America, Inc.

T +1 404-943-6477F +1 610-492-1083

M +1 770-331-3738

[email protected]

Konnie DaglisSr. Director, Upgrade Office

North America

SAP America, Inc.T +1 404-943-3026

F +1 610-492-0762

M +1 678 640-6136

[email protected]
mailto:[email protected]:[email protected]:[email protected]:[email protected]


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APPENDIX:some more Details on

nZDM Capabilities of SUM


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Planned DowntimeExplanation of used terms

time

Notification of UsersSystem Cool Down

BackupMaintenance

ProcedureBackup

Technical Downtime

Test and Verification

Prepare ToolUptime Processing

Technical perspective:

Downtime

ProcessingFollow-upactivities

e.g. 4-8 h Customer specific

Business perspective:Business Uptime Business Downtime Business Uptime

Note: Business Continuity cannot be reached, when only focussing on reducing/eleminatingthe tool-related technical downtime!

For Example, Upgrading to SAP ERP 6.0:

average Business Downtime is ~ 24 - 48 hours

average Technical Downtime is ~ 5 - 10 hours


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How to minimize BUSINESSDowntime?

Business Downtime

time

Notification of Users

System Cool Down

Backup Maintenance

Procedure

Test and VerificationBackup

Technical Downtime

Planned Downtime without near-Zero Downtime Technology:

Business Downtime

time

Maintenance Procedure Test & techn. Verification

Technical Downtime

Planned Downtime with near-Zero Downtime Technology :

SwitchProductive system in restricted mode

Shadow System


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nZDM-Capabilities of SUMsignificantly reduce Business Downtime compared to current standard

Procedure!


Current standard procedure:

Uptime Deployment Downtime

DeploymentABAP

Load Generation

(SGEN)


owntimeOptimized procedure using nZDM capabilities of SUM:

Uptime Deployment Most

Customer

Transports

ABAP

Load Generation

(SGEN)

Minimized

DowntimeDeployment

Some

Customer

Transports

Test

&Validation

Test

&

Validation

Reduction of Business Downtime


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Starting Point:Lessons Learned from near-Zero Downtime (NZDT) Projects

Downtime Minimization Service, using the near-Zero Downtime method (NZDT) and other technologies has been

successfully delivered for more than 20 systems at more than 10 customers.

NZDT reduced considerably the business downtime

Table conversions executed on the clone during the uptime

The switch to the new software and the generation (SGEN) executed

during the uptime

Import of the customers transports and 3rdparty add-ons in the uptime

Achievable business downtime 8-16 hrsdepending on the necessaryvalidation in the downtime

But NZDT requires a significant customer-specific effort

Additional hardware is required for the clone

Recording of changes results in a performance impact on heavily used

systems

Additional testing cycles in the NZDT project have to be considered

Customers individual table classification

The lessons learned from NZDT projects are planned to be integrated into the SoftwareUpdate Manager (SUM) - the new update and upgrade tool of SAP NetWeaver-basedsystems.

Deltareplay

Recording

PRD

R/3 4.6C nUC

hostA

clone

downtime

Prepare +Upgrade Uptime

Upgrade

and Unicode conversion

+ Transports

+ Add Ons

+ Pre-Testing

La

stDelta

replay

v

Final-Validation

Infrastructure

Change

Upgrade +UC Downtime Post ProcessingDeltaTransfer

Infrastructure

PRD

R/3 4.6C nUC

hostB

PRD

ECC 6.00 UC

hostB

hostA

Validation


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Downtime Minimization Servicebased on NZDT etc.

nZDM capabilities of SUM enable significantly reduced businessdowntimes for standard maintenance scenarios at significantly lowerTCO !

Release Upgrade

EHP Implementation

Support Package Update

Customer transports *)

Unicode conversion

Upgrade and Unicode conversion

EhP and Unicode conversion

OS/DB migration

Upgrade/EhP and OS/DB migration

DB reorg

Hardware replacement

2009 2010 2011 2012 2013

Depending on the planned maintenance event different methods can be chosen:

nZDM capabilities of SUM

*) Integration of customer transport into SUM planned


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Thi t ti d SAP t t d ibl f t d l t bj t t h d b h d b SAP t ti f ith t ti Thi d t i

[

] Thank you for participating.

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1602 Software Update Manager for SAP Solutions

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