Zara Bowmar Director Melbourne

T +61 3 9269 4029

Overview Zara is a Transformation Manager with the Litmus Group. She is recognised as an commercially orientated operating model and change management leader. She is an expert in assisting organisations transform and adapt to IT modernisation and outsourcing. She has experience across a range of industries including utilities, financial services and mining. Her background in complex project, future-state process development and transformation expertise allow her to work together with clients to develop a sustainable and competitive business model in complex operating environment. Zara also has a strong focus on operating model transformation, product management, strategic sourcing and workforce design in a global context.

Recent assignments

• Zara has led a Product Portfolio across five brands in the financial services sector

during the Global Financial Crisis. This involved Business and Wealth deposit

products and the product management included development of pricing strategy

including campaigns, discretions and retention being critical. The role required

intensive collaboration with channel and segment owners.

• Zara has worked as a lead consultant with one of Australia’s leading energy providers

to design a transformation on its IT operating model to improve the alignment of the

workforce to the strategy and deliver innovation. Additionally, Zara worked on the

development and alignment of IT processes to COBIT, realigned functional

accountabilities on an entirely new organisational design and SFIA-based role

definitions. She also managed the assessment process of the current staff to the

future IT competencies.

• Zara has led the Change and Communications stream for the integration of three

businesses into two following acquisitions in a multinational property and

infrastructure company. This involved a culture assessment, change readiness

assessment, impact assessment, channel assessment and development of a new

portal, communications planning and execution for Day One.

• Zara has worked as lead consultant for New Zealand’s electricity network provider to

define a sourcing strategy for technology services across multiple the country. She

facilitated a baseline of current costs, benchmarking of those against similar

organisations and a few of the strategic requirements based on complexity of the

operating environment and the needs and requirements of the operations.

• As a Strategic Sourcing advisor, Zara worked with an telecommunications company in

a major transformation of IT Operating Model. She facilitated the sign off of the

baseline of workforce data in a complex sourcing arrangement across 5 Countries and

over 15 Locations. This also involved classification of assets to understand the nature

of use which then informed the appropriate operating model.

Practice areas

• Energy

• Telecommunications

• Property and Infrastructure

• Mining

• Public Sector

Specialist experience

• Organisation Design

• Product and Pricing Management

• Designing future-state processes

• Change Management

• Strategic Sourcing

Qualifications/memberships

• Bachelor of Laws (Canterbury

University)

• PMI Certificate