Workforce ESP, ESP-Self Service v6 and WTKi · Kronos Recommended Internet Explorer Browser...

Kronos Recommended Internet Explorer Browser Settings February 1, 2013 1

Workforce ESP, ESP-Self Service v6 and

WTKi

Recommended Internet Explorer Browser Settings

Information in this document is subject to change without notice

and does not represent a commitment on the part of Kronos

Canadian Systems Inc. (“Kronos”). Workforce ESP, including

software and documentation, in whole or in part, is furnished

under a license agreement executed with the organization and

may be used or copied only in accordance with the terms

applicable to the license agreement and confidentiality obligations

of the Customer or only if otherwise approved in advance and in

writing by Kronos.

© 2003-2013 Kronos Incorporated or a related company

Published by Kronos Canadian Systems Inc.

1060 – Manhattan Drive

Kelowna, BC. Canada V1Y 9X9

Kronos Incorporated Global Support: 1.800.394.HELP (1.800.394.4357)

http://www.kronos.ca


Contents Introduction ................................................................................................................................................ 3

Recommended Settings for Internet Explorer v7 (Windows XP) .................................................................... 4

Tools – Internet Options ..................................................................................................................................... 4

General Tab ..................................................................................................................................................................... 5

Security Tab ..................................................................................................................................................................... 6

Privacy Tab .................................................................................................................................................................... 10

Advanced Tab ................................................................................................................................................................ 12

Recommended Settings for Internet Explorer v8 ........................................................................................ 13

Tools – Internet Options ................................................................................................................................... 13

General Tab ................................................................................................................................................................... 14

Security Tab ................................................................................................................................................................... 15

Privacy Tab .................................................................................................................................................................... 19

Advanced Tab ................................................................................................................................................................ 21

Recommended Settings for Internet Explorer v9 (Windows Vista / 7) ......................................................... 22

Tools – Internet Options ................................................................................................................................... 22

General Tab ................................................................................................................................................................... 23

Security Tab ................................................................................................................................................................... 24

Privacy Tab .................................................................................................................................................................... 28

Advanced Tab ................................................................................................................................................................ 30

Tool Tips, Pop-Up and Access Violations: TabProcGrowth .......................................................................... 31

Internet Explorer 8 or higher versions. ............................................................................................................. 31


Introduction

Internet Explorer uses security zones in order to classify internet / intranet traffic and then apply rules to sites

that fall within that zone. Sites that are visited often or require special settings should be added to a zone where

the settings can be altered without creating risk if users are accessing other, external sites.

With Windows Internet Explorer 7 (and higher) combined with the User Account Controls in Windows Vista

and later operating systems, Microsoft introduced Protected Mode. Protected Mode helps protect users from

attack by running the Internet Explorer process with greatly restricted privileges. Protected Mode is supposed to

reduce the ability of an attack to write, alter, or destroy data on the user's machine or to install malicious code.

This setting can be set based on each of the security zones and by default it is enabled for the Internet, Local

Intranet, and Restricted Sites zones.

With Workforce ESP v6.x applications there are some settings that are required in order for ESP, ESP-Self

Service and WTKi to display and function properly. Here is a summary of the settings that should be applied to

each user’s Internet Explorer browser session:

1. Put the URL for Workforce application server into the Local Intranet or Trusted Sites security zone.

2. Set the security level for the zone to medium or medium-low.

3. Ensure "Enable Protected Mode" is not checked (Windows Vista or higher).

4. Under the Privacy tab set cookie setting to medium high (or lower).

5. Uncheck the box beside "Turn on Pop-up Blocker" or add the Workforce application URL to the list of

exceptions to allow pop-ups.

The following configurations will need to be done on each of the computers, for each user, that will be

accessing Workforce ESP, Workforce ESP-Self Service or WTKi applications. This includes any Citrix servers

that are deploying these applications.


Recommended Settings for Internet Explorer v7 (Windows XP)

In this version of Internet Explorer the current security zone for your website is shown in the bottom right side

of the browser status bar as seen highlighted below.

This should be changed to either Local Intranet or Trusted Sites security zone.

Tools – Internet Options


General Tab

- Tabs, Settings

Click on the Settings button to review how webpages are displayed in tabs.

Tabbed browsing settings should be configured like this:


Security Tab

- Security Zones

o Internet


o Local Intranet

Click on Sites button.

Click on the Advanced button


Enter the website URL into the Local intranet security zone and click the Add button.

o Trusted sites

If you rather use Trusted sites zone instead of Local intranet zone, click on the Sites button.


Enter the website URL into the Trusted sites security zone and click the Add button


Privacy Tab

- Cookies (setting for the Internet zone)

If pop-up blocker is enabled (checked) click on the Settings button for Pop-up Blocker configuration.


- Pop-up Blocker Settings

Enter the website URL to a list of sites allowed pop-ups.

Click the Add button to allow pop-ups from the specific website.


Advanced Tab

- Check and verify the security settings


Recommended Settings for Internet Explorer v8 In this version of Internet Explorer the current security zone for your website is shown in the bottom right side

of the browser status bar as seen highlighted below.

This should be changed to either Local Intranet or Trusted Sites security zone.

Tools – Internet Options


General Tab

- Tabs, Settings




Security Tab

- Security Zones

o Internet


o Local Intranet


Click on the Advanced button.



o Trusted sites



Enter the website URL into the Trusted sites security zone and click the Add button


Privacy Tab




Advanced Tab


** Enable memory protection to help mitigate online attacks must be unchecked if you are planning to use

Workforce ESP auto-deploy to the client workstations. Otherwise it can remain checked.


Recommended Settings for Internet Explorer v9 (Windows Vista / 7)

In this version of Internet Explorer the current security zone for your website is not shown on the page. To view

the security zone for this website you must select Tools from the menu and click Internet Options, Security.

Tools – Internet Options - Security Tab shows the current security zone for the website you have loaded into

Internet Explorer.


General Tab

- Tabs, Settings




Security Tab

- Security Zones

o Internet


o Local Intranet


Click on the Advanced button.



o Trusted sites



Enter the website URL into the Trusted sites security zone and click the Add button.


Privacy Tab




Advanced Tab


** Enable memory protection to help mitigate online attacks must be unchecked if you are planning to use

Workforce ESP auto-deploy to the client workstations. Otherwise it can remain checked.


Tool Tips, Pop-Up and Access Violations: TabProcGrowth

Internet Explorer 8 or higher versions. For various work spaces in ESP v6, when the user hovers over an item, the user does not see the tool tips pop-

up. To resolve this issue a registry key will need to be created and deployed to the workstation for each user

who logs into that machine. The registry entry is created in:

HKEY_CURRENT_USER\Software\Microsoft\Internet Explorer\Main\

Here are the steps required to create this key:

1. Create a new DWORD with a name of TabProcGrowth

2. Modify the value (right click, select Modify)

3. There should be a 0 in the Value data: text box.

4. Base = Hexadecimal.

5. Click OK

6. Close Internet Explorer, open and try the task again.

Implementing the TabProcGrowth registry setting will also help prevent Access Violation errors in Workforce

ESP.

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