Work co-operatively and communicate with others about workmatters Recap Week 8 3/09/2013

Effective Teams Effective teams are also ones in which

everyone:

Is clear about the goals of the group

Is committed to the group

Works co-operatively

Shares information

Completes assigned tasks

Works to an agreed standard

Effective Teams Effective teams are also ones in which everyone

Is flexible

Willing to actively listen to the ideas of others

Contributes ideas and suggestions

Is able to put aside personal goals

Respects the ideas and values of other members

Communicating effectively in teamsFor teams to work successfully people in the team need to communicate their opinions and ideas in a clear and concise manner

All team members should also make sure that they share information that will help others to get things done.

This can be referred to as positive communication

Positive communication skills

For a team to work effectively, it’s essential that team members have the skills to communicate positively.

By communicating positively co-workers need to be able to express their ideas and concerns in a clear and calm manner.

Communication styles

When we think about communication styles the 3 most common we refer to include:

Passive

Assertive

Aggressive

PASSIVE

Passive communicators tend to let others have their way as they don't let others know how they are feeling or what they are thinking.

ASSERTIVE

The most effective communication style to use is to be assertive. This allows you to express your ideas and concerns in a manner, which will engage the listener and can lead into developing strategies for your suggestions to be

put into actions.

AGGRESSIVE

Aggressive communicators use force or intimidation to get what they want. They don't appear to care what others want and demand that their ideas are heard and acted upon.

Activity 1

Students to complete Activity 1 (2.3) which highlights the 3 styles of communication we were just discussing.

WORKING TOGETHER

Week 9 10/9/2013

Discuss Assessment Task 2 – Team Building Exercise to be completed this week (Week 9 10/9/2013). The follow up report due Week 10 (17/9/013).Teams will be decided on by ballot.

Assessment Task 2 – Team Building will be completed in the afternoon during the Prepare for Work session of Week 9.

What you will be assessed on Demonstrating an ability to listen

appropriately to the opinions and suggestions of others;

Communicating clearly, concisely and with a focus on the issue (task);

Using questions to clarify instructions or responsibilities;

Displaying a helpful and courteous manner at all times;

Using effective conflict resolution skills;

Keeping your work area organised;

Completing assigned task.

Activity 2

Students to complete Activity 1 (2.4) which investigates the difference between the verbal and non-verbal language we use socially as compared to in the workplace....this has relevance to the assessment task you will be completing today!

BEFORE YOU COMMENCE THIS AFTERNOON ...

Remember your -

• Code of conduct;

• Ability to pick on non-verbal cues;

• Working positively and together as a team;

• Actively listen to each other;

• Respect each others efforts.

Group work: Teams

Two groups are to work as teams. The aim is to construct a FREESTANDING robot out of A4 paper – (plain and/or coloured) & cardboard.

FIRST – decide what you want to make. Either do a drawing, OR make a small marquette or template to assist the final piece.

SECOND – decide on what you need to be successful in your task – some resources could include...scissors, staplers, paper clips, markers, sticky tape or masking tape...these are all available downstairs.

Group work: Teams THIRD – decide on job roles – who is in

charge of what within this practical activity.

Fourth – decide on who writes what section of the followup report due on the following week (17/9/2013). Refer to your UAG for details.

and, how it will be put together as a final package

FINALLY - after you have completed the activity spend a few minutes discussing the communication strategies and skills you used to work co-operatively.

Group work: Teams

If there is any time left in class it can

be used to start your reports due next week.