Work, Content, and the Next 10 Years
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#AIIM14 @johnnewton #AIIM14 #AIIM14 Work, Content, and the Next 10 Years An8cipa8ng a ContentEnabled Future @johnnewton John Newton
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The transformation of work will accelerate faster in 10 years than ever before and content will be even more important. New technologies will simplify our working lives allowing us to be more creative, collaborative and productive. The next 10 years, the way we collaborate, share and create will be turned upside. This session will explore the business transformation that is entering office environments today and what it will be like to work in a future.
Transcript of Work, Content, and the Next 10 Years
#AIIM14 -‐ @johnnewton #AIIM14
#AIIM14
Work, Content, and the Next 10 Years An8cipa8ng a Content-‐Enabled Future @johnnewton
John Newton
#AIIM14 -‐ @johnnewton
Nature of Knowledge Work
Process
People
Technology
Outcomes
Communica@on Informa@on Knowledge Content
Purpose
#AIIM14 -‐ @johnnewton
Back to the Future
#AIIM14 -‐ @johnnewton
It got a lot of things right!
#AIIM14 -‐ @johnnewton
Marty! You won’t believe the Future of Content!!
#AIIM14 -‐ @johnnewton
APR 01 2014 16 33 NOV 13 2013 17 59
JAN 28 1893 09 26 FEB 12 1918 03 47 MAR 03 1945 16 51 APR 08 1962 08 38 JUN 03 2002 04 29 JUL 10 2010 17 00 AUG 31 1873 13 44 SEP 22 1929 23 52 OCT 30 1958 26 29 APR 01 2004 16 33
www.aiim.org/infochaos�
Do YOU understand the business challenge of the next 10 years?
This ebook from AIIM President John Mancini explains.
#AIIM14 -‐ @johnnewton
What did 10 years ago look like?
#AIIM14 -‐ @johnnewton
My Technology 2004
My Laptop My Phone My iPod
#AIIM14 -‐ @johnnewton
An8ques of the Past
#AIIM14 -‐ @johnnewton
Tools for Predic8ng 2024 Individual Processing Power
16X Laptop 2013 Storage per User
20X Desktop 2013
Display Capability 5000 x 3200 Retina
Bandwidth > 1Gb Wireless
ShiQing Demographics in the US
Age 50 Age 30 Age 60
Email Genera@on
Age 20
Facebook Genera@on
SnapChat Genera@on
Club Penguin
Age 40 Age 12
#AIIM14 -‐ @johnnewton
Companies are living shorter lives
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Characteris8cs of our Workplace 2024
Everywhere Resilient Focused
Easy Creative
#AIIM14 -‐ @johnnewton
Enablers of the Workplace 2024
Unlimited Computing
Ubiquitous Devices, "Sensors & Interfaces
Resilient Organization
Really Smart, Connected Software
Openness & Interoperability
#AIIM14 -‐ @johnnewton
Information = Data + Interpretation + Context + Creativity + Intent
= Data + Interpretation
+ Context + Creativity
+ Intent
#AIIM14 -‐ @johnnewton
I present to you the future of content!
#AIIM14 -‐ @johnnewton
APR 01 2004 16 43 APR 01 2014 16 33
JAN 28 1893 09 26 FEB 12 1918 03 47 MAR 03 1945 16 51 APR 08 1962 08 38 JUN 03 2002 04 29 JUL 10 2010 17 00 AUG 31 1873 13 44 SEP 22 1929 23 52 OCT 30 1958 26 29 APR 01 2024 16 43
#AIIM14 -‐ @johnnewton
In Charge 2024
#AIIM14 -‐ @johnnewton
Psychology, Neuroscience & Behavioral Economics
#AIIM14 -‐ @johnnewton
The Nature of “Consumeriza8on”?
Cognitive Ease
EASE
REPEATED EXPERIENCE
CLEAR DISPLAY
PRIMED IDEA
GOOD MOOD
FEELS FAMILIAR
FEELS TRUE
FEELS GOOD
FEELS EFFORTLESS
Thinking Fast and Slow: Cause and Consequences of Cognitive Ease
#AIIM14 -‐ @johnnewton
“Finding peace in a stressed-out, digitally dependent culture may just be a matter of thinking differently”
#AIIM14 -‐ @johnnewton
Simple for the End User
#AIIM14 -‐ @johnnewton
Machine Learning & Ar8ficial Intelligence
#AIIM14 -‐ @johnnewton
Wearable Technology & Augmented Reality
#AIIM14 -‐ @johnnewton
Direct Brain Access?
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Informa8on Author 2024
#AIIM14 -‐ @johnnewton
The Paradigm of our Modern Lives
#AIIM14 -‐ @johnnewton
Content, Conversa8ons & Inten8ons
#AIIM14 -‐ @johnnewton
Content 2024
#AIIM14 -‐ @johnnewton
Crea8vity and Virality
Contagious Content – Jonah Berger
#AIIM14 -‐ @johnnewton
Search, Explora8on, Naviga8on 2024
#AIIM14 -‐ @johnnewton
Search Behavior Patterns Quit
ResultsQuery
Narrow
ResultsQuery Results
Expand
Query ResultsResults
Pearl Growing
Document Results
Thrashing
Query Results
Search Pa]erns – Peter Morville, 2013
#AIIM14 -‐ @johnnewton
Consumer of Informa8on 2024
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The Document of Things
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Collabora8on 2024
#AIIM14 -‐ @johnnewton
Work as Fun – Work as a Game
#AIIM14 -‐ @johnnewton
Business Coordinator 2024
#AIIM14 -‐ @johnnewton
Intelligent, Trans-‐Enterprise Processes
#AIIM14 -‐ @johnnewton
Seeking Smart Solu8ons & New Vendors
#AIIM14 -‐ @johnnewton
We over es8mate the new two years and underes8mate the next ten…
Great Scoa! Office
Documents?! In 2024??!!
#AIIM14 -‐ @johnnewton
APR 01 2024 16 50 APR 01 2004 16 43
JAN 28 1893 09 26 FEB 12 1918 03 47 MAR 03 1945 16 51 APR 08 1962 08 38 JUN 03 2002 04 29 JUL 10 2010 17 00 AUG 31 1873 13 44 SEP 22 1929 23 52 OCT 30 1958 26 29 APR 01 2014 16 50
#AIIM14 -‐ @johnnewton
So why do we need ECM?
Customer Responsiveness "
Productivity & Time to Value
React to New Market or Regulatory
Demands
Save Money in Efficiency
still ∨
#AIIM14 -‐ @johnnewton
Hints of a Day at Work 2024
#AIIM14 -‐ @johnnewton
Rise of Wearable Technology
#AIIM14 -‐ @johnnewton
Augmented Reality
#AIIM14 -‐ @johnnewton
Machine Learning & Ar8ficial Intelligence
#AIIM14 -‐ @johnnewton
Morphing the Stack Social
Web
Cloud
Big Data
Analytics
Mobile
Smart Technologies Driving Change
#AIIM14 -‐ @johnnewton
Ac8ve Intelligence in the Mee8ng Room
#AIIM14 -‐ @johnnewton
Search Software Evolves Auto-Complete
Qu...
Suggestions
DestinationResults
Best First
ResultsQuery
Faceted Navigation
ResultsQuery Results
Advanced Search
NOT
OR
AND Results
Structured Results
MapQuery
Federated Search
Query Results
#AIIM14 -‐ @johnnewton
Smart Filtered and Clustered Search
#AIIM14 -‐ @johnnewton
HTML 5 Responsive Apps
#AIIM14 -‐ @johnnewton
Folders
Team
Sites
Task
Task Type Security
Storage Login
Size
Activities
Audit
Object Type
Records
Retention Schedule
Review Schedule File
Plan
Search
Activity Feed
Salesforce
Opportunity
Customer
Complex Analy8cal Models
Content
People
Process
Process Types
#AIIM14 -‐ @johnnewton
Simplified…
Department
Group
Role
Group
Sites
Profile
Updates Deletes
Creation Logins
Reads
Content Types
Process Type Process
Task Type Task
Status Actions
#AIIM14 -‐ @johnnewton
Smart Mobile Content
• Secure Mobile Content • Smart Mobile Search • Simple Mobile Folders • Simple Capture • Smart Process Handling • Smart Synchroniza@on • Smart Mobile Control
#AIIM14 -‐ @johnnewton
Flexibility in Delivery
Data in Public Cloud Data On Prem
Apps in the Cloud Apps On Premise
Data in Private/Gov Cloud
Apps On Mobile
#AIIM14 -‐ @johnnewton
Driven by Open Source & Open Standards
Solr
JQuery Apache
MySQL
Android Spring
Alfresco
Mondrian Hadoop
Linux
#AIIM14 -‐ @johnnewton
So why will we need ECM? Context
Process Control Automa@on Lifecycle Reten@on Security
Analy@cs Recommenda@on
Intelligence Seman@cs Connec@ons
Solu@ons Focus
still ∨
#AIIM14 -‐ @johnnewton
The Future of Work is…
§ Easy and Simple § Intui@ve § Smart and Intelligent
§ Data-‐driven
§ Process-‐driven § Open § Content-‐driven § Mindful § Human
#AIIM14 -‐ @johnnewton
Simple + Smart Roadmap
#AIIM14 -‐ @johnnewton
Alfresco The Future is
Simple + Smart @alfresco #futureofwork
