AIIM Conf - Work, Content and Next 10 Years

#AIIM14 - @johnnewton#AIIM14

#AIIM14

Work, Content, and the Next 10 Years Anticipating a Content-Enabled Future

@johnnewtonJohn Newton

#AIIM14 - @johnnewton

Nature of Knowledge Work

Process

People

Technology

Outcomes

CommunicationInformationKnowledge

Content

Purpose


Back to the Future


It got a lot of things right!


Marty!You won’t believe the Future of Content!!


BACK TO THE FUTURE

APR 01 2014 16 33

NOV 13 2013 17 59

JAN 28 1893 09 26FEB 12 1918 03 47MAR 03 1945 16 51APR 08 1962 08 38JUN 03 2002 04 29JUL 10 2010 17 00AUG 31 1873 13 44SEP 22 1929 23 52OCT 30 1958 26 29APR 01 2004 16 33


What did 10 years ago look like?


My Technology 2004

My Laptop My Phone My iPod


Antiques of the Past


Tools for Predicting 2024Individual Processing Power

16X Laptop 2013Storage per User

20X Desktop 2013

Display Capability5000 x 3200 Retina

Bandwidth> 1Gb Wireless

Shifting Demographics in the US

Age 50 Age 30Age 60

EmailGeneration

Age 20

FacebookGeneration

SnapChatGeneration

Club Penguin

Age 40 Age 12


Companies are living shorter lives


Characteristics of our Workplace 2024

Everywhere Resilient Focused

Easy Creative


Enablers of the Workplace 2024

UnlimitedComputing

Ubiquitous Devices, Sensors & Interfaces

ResilientOrganization

Really Smart,Connected Software

Openness &Interoperability


Information

= Data+ Interpretation

+ Context+ Creativity+ Intent= Data

+ Interpretation+ Context

+ Creativity+ Intent


I present to you the future of content!


BACK TO THE FUTURE

APR 01 2004 16 43

APR 01 2014 16 33



In Charge 2024


Psychology, Neuroscience & Behavioral Economics


The Nature of “Consumerization”?

Cognitive Ease

EASE

REPEATED EXPERIENCE

CLEAR DISPLAY

PRIMED IDEA

GOOD MOOD

FEELS FAMILIAR

FEELS TRUE

FEELS GOOD

FEELS EFFORTLESS

Thinking Fast and Slow: Cause and Consequences of Cognitive Ease


“Finding peace in a stressed-out, digitally dependent culture may just be a matter of thinking differently”


Simple for the End User


Machine Learning & Artificial Intelligence


Wearable Technology & Augmented Reality


Direct Brain Access?


Information Author 2024


The Paradigm of our Modern Lives


Content, Conversations & Intentions


Content 2024


Creativity and Virality

Contagious Content – Jonah Berger


Search, Exploration, Navigation 2024


Search Behavior Patterns

Search Patterns – Peter Morville, 2013


Consumer of Information 2024


The Document of Things


Collaboration 2024


Work as Fun – Work as a Game


Business Coordinator 2024


Intelligent, Trans-Enterprise Processes


Seeking Smart Solutions & New Vendors


We over estimate the new two years and underestimate the next ten…

Great Scott!Office

Documents?!In 2024??!!


BACK TO THE FUTURE

APR 01 2024 16 50

APR 01 2004 16 43



So why do we need ECM?

CustomerResponsiveness

Productivity& Time to Value

React to New Marketor Regulatory

Demands

Save Moneyin Efficiency

still∨


Hints of a Day at Work 2024


Rise of Wearable Technology


Augmented Reality


Machine Learning & Artificial Intelligence


Morphing the Stack

Social

Web

Cloud

Big Data

Analytics

Mobile

Smart Technologies Driving Change


Active Intelligence in the Meeting Room


Search Software Evolves


Smart Filtered and Clustered Search


HTML 5 Responsive Apps


Folders

Team

Sites

Task

Task TypeSecurity

Storage

Login

Size

Activities

Audit

Object Type

Records

Retention

Schedule

Review Schedul

eFile Plan

Search

Activity

Feed

Salesforce

Opportunity

Customer

Complex Analytical Models

Content

People

Process

Process

Types


Simplified…

Department

Group

Role

Group

Sites

Profile

UpdatesDeletes

CreationLogins

Reads

Content Types

Process TypeProcess

Task TypeTask

StatusActions


Smart Mobile Content

• Secure Mobile Content• Smart Mobile Search• Simple Mobile Folders• Simple Capture• Smart Process Handling• Smart Synchronization• Smart Mobile Control


Flexibility in Delivery

Data in Public Cloud Data On Prem

Apps in the Cloud Apps On Premise

Data in Private/Gov Cloud

Apps On Mobile


Driven by Open Source & Open Standards

Solr

JQueryApache

MySQL

AndroidSpring

Alfresco

MondrianHadoop

Linux


So why will we need ECM?

ContextProcess Control

AutomationLifecycle

RetentionSecurity

AnalyticsRecommendation

IntelligenceSemantics

ConnectionsSolutions Focus

still∨


The Future of Work is…

Easy and Simple Intuitive Smart and

Intelligent Data-driven

Process-driven Open Content-driven Mindful Human


Simple + Smart Roadmap


AlfrescoThe Future is

Simple + Smart@alfresco #futureofwork

AIIM Conf - Work, Content and Next 10 Years

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