Regional ICT Planning

27 October 2010

Presentation overview

• Update on the Grampians Region Technology Audit and Study– Activities and communications– Research outputs– Mapping– Case studies and collaboration models

• Victorian approach to regional ICT planning– Potential to extend research tools and data collection

approaches• Achieve the fastest possible rollout of the NBN• Foster innovative use and application of ICT

Coordinated regional and local planning

• Grampians Region Strategic Plan– Grampians Region Technology Audit and Study

• Central Highlands ICT Study• Wimmera Southern Mallee ICT Study

www.cecc.com.au/ch_ict_study • Moorabool Regional Broadband and

Telecommunications Strategy www.moorabool.com.au

• Ballarat ICT 2030 Strategy www.ballaratict.com.au/2030

Information and knowledge management www.cecc.com.au > Research > ICT Studies

Research objectives

• Gather ICT related data from a regional level• Map ICT adoption levels and service satisfaction• Identify areas of pent up demand for ICT services• Considering the aspirations and intentions of local

government, residents, businesses and other stakeholders

• Identify areas of potential opportunity• Recommend actions

Project activities and communications

• Media coverage – Profiling regional readiness for high speed broadband– Wimmera Mail Times, Ararat Advertiser, Ballarat Courier and ABC Radio– 7.30 Report – ‘Broadband Hangs in the Balance’ – David Ryan, GRHA

• Stakeholder consultation– Department of Broadband Communications and the Digital Economy– NBN Co– State Government– RDA Grampians– Central Highlands Mayors and CEOs– LGA briefings

• Regular project updates– Able to access online or PDF versions

Project updates Publish online at www.cecc.com.au

Survey responses Examples from Central Highlands ICT Study (525 responses)

Under 15 years

15 - 24 25 - 34 35 - 44 45 - 54 55 - 64 65 - 74 75 years and over

0.00%

5.00%

10.00%

15.00%

20.00%

25.00%

30.00%

35.00%

0%2%

14%

23%

30%

23%

6%2%

Age (n=525)

Central Goldfields Shire

Golden Plains Shire

City of Ballarat

Hepburn Shire

Pyrenees Shire

Northern Grampians Shire

Ararat Rural City

Moorabool Shire

0% 5% 10% 15% 20% 25% 30% 35% 40% 45%

1%

4%

4%

8%

11%

15%

15%

42%

LGA (n=525)

Other

Online sales

Research on competitors

Online procurement

Client support

Providing information about your products/services

Research on products/services

Email

11%

29%

36%

47%

54%

68%

75%

89%

89%

71%

64%

53%

46%

32%

25%

11%

Use of internet services at work (n=270)

Series1No answerNever (1)Rarely (2)Sometimes (3)Often (4)Very often (5)Series8

Other

Video conferencing

Social networking

Internet telephone

Instant messaging

2%

15%

23%

25%

33%

98%

85%

77%

75%

67%

Use of ICT services at work (n=270)

Series1No answerNever (1)Rarely (2)Sometimes (3)Often (4)Very often (5)Series8

Tram

Bicycle

Bus

Train

Walk

Car

2%

3%

3%

9%

13%

89%

Transport normally used to commute (n=409)

Series1NoYesSeries4

1 hour or less 2 - 5 hours 6 - 10 hours 11 - 15 hours 16 - 20 hours 20 or more hours

No answer0%

5%

10%

15%

20%

25%

30%

35%

40%

45%41%

30%

18%

7%3%

2% 0%

Average hours spent commuting per week (n=429)

Excellent Very Good Good Fair Poor Unsure0%

5%

10%

15%

20%

25%

30%

35%

3%

16%

23% 23%

33%

2%

Quality of mobile phone coverage (n=304)

Other

Wireless - WiMax

Wireless - commercial WiFi

Dial up

Shared connection with work/university/school

Satellite

Wireless - 3G

ADSL

2%

1%

8%

8%

13%

17%

29%

54%

Type of internet access (n=520)

Series1NoYes

Less than $15

$15 - $29 $30 - $44 $45 - $59 $60 - $74 $75 - $99 $100 - $149 More than $150

Unsure0%

5%

10%

15%

20%

25%

30%

1%

8%

21%

27%

14%13%

5%

2%

8%

Monthly cost of internet service (n=520)

Central Highlands ICT study

Other

Increasing ease of use

Better supporting mobility

Enhancing safety and security

Reducing the cost of access

Better and faster broadband

7%

43%

56%

66%

84%

88%

99%

57%

44%

34%

16%

12%

The most important or pressing issues about the internet (n=525)

No answerStrongly disagree (1)Disagree (2)Neither agree nor disagree (3)Agree (4)Strongly agree (5)Series8

Mapping

• Business and resident survey feedback on telecommunications and ICT

• Existing telecommunications infrastructure• Current broadband coverage• Regional ISP Providers• NBN coverage– Bacchus Marsh NBN Stage 2 release site area– Australia NBN initial, NBN fibre, NBN wireless

Case studies

Writing up case studies including:• A public internet access site in a small Wimmera township• Bannockburn Chamber of Commerce • Bannockburn Primary School • Cave Hill Creek Camp• Central Highlands Agribusiness Forum • Creswick Post Office • Dulkeith Computer Services • Horsham Colour• Luv-a-duck• Montemedia • Phunkemedia• Ramirez Farming • Virtually Yours

Collaboration models

• Document regional readiness for utilising broadband communications in areas including:– Agribusiness– Health– Education

• Describe model for ongoing:– Regional ICT collaboration– Advocacy

Positioning Victoria• ICT is a fundamental driver for long term change– What approaches to ICT planning can be shared?– How can communities identify ICT priorities based

on their unique regional needs, attributes and assets?

– What tools and approaches might assist in increasing readiness for broadband communications and effective use?

– What partnerships can be forged to leverage ICT regionally/locally?

RDA Victoria

Build a regional knowledge base

Develop evidence base for local advocacy Northern Grampians Shire response summary

Develop evidence base for local advocacy Internet cost (1= $150 per month - 5 = $15 per month)

Develop evidence base for local advocacy Internet speed rating (5 = excellent/very high - 1 = poor/very low)

Develop evidence base for local advocacy Mobile quality (5 = excellent/very high - 1 = poor/very low)

Share knowledge about the NBN

NBN 1st and 2nd Stage release sites

Gather information to support NBN Co

• Work with NBN Co and others to identify planning information requirements and gaps

• Liaise with RDAs and LGAs so they can be informed about the type of data that would be beneficial

• Provide services to support the contribution of data from multiple custodians

• Map outputs on a local, regional and statewide basis

• Develop a knowledge base that potentially supports a more rapid rollout of the NBN in Victoria

Example of NBN data requirements

• Demographic data (more current than ABS)• Location of commercial, industrial precincts• Growth corridors• Greenfield sites• Environmental and heritage overlays• Areas currently poorly serviced by existing broadband• Govt properties (Local, State and Federal)• Educational and Health facilities• Barriers to construction (rivers, highways, cliffs)• Knowledge of existing infrastructure (exchanges, RIM & HFC)• Infrastructure programs (significant LGA civil works and or

other planned developments

Coordinate Regional ICT planning

• Confirm State Government and Victorian RDA Committee support for coordinated regional ICT planning

• Establish a Steering Committee to oversee research and engagement activities

• Extend the research tools and approaches piloted in the Grampians

• Support RDA Committees in leading research and engagement with LGAs and communities

• Build a regional knowledge base, support local advocacy, assist the NBN rollout and inform strategic planning

Further informationHelen ThompsonCentre DirectorUniversity of BallaratPhone: 03 5327 9418Email: h.thompson@ballarat.edu.au

George FongLateral PlainsPhone: 03 5335 2243Email: george@lateralplains.com