William Joseph HallD.o.B: 07/09/1988Address: 78 Garden Street, Newcastle-under-Lyme, Staffordshire, ST5 1BWMobile: 07715293482E-mail: williamjosephhall7@gmail.com

Profile I have graduated from the University of Salford with a BSc Finance & Accounting. My enthusiasm for financial analysis is shown through my high grades in this area. I intend to further my career by working towards gaining CIMA qualifications. I have a light-hearted yet logical outlook on life and work I believe I would be an asset to your company given the opportunity.

Education 2012-2014, University of Salford Achieved a high 2:1, BSc Finance & Accounting; Modules included Business Finance in which I achieved 73% and Management Accounting for Control at 79% overall. 2011-2012, BSc Accounting & Finance, Nottingham Trent UniversityAchieved 57.5% from year one; Achieved 80% in a Financial Accounting assignment based on interpreting financial statements. 2009-2011, Stoke-on-Trent Sixth Form College (Achieved 400 UCAS points) Grade B in A-Level AccountingDistinction, Distinction in BTEC Business Studies Double AwardPassed AS level Use of MathsGrade B in GCSE Spanish2005-2007, Newcastle-under-Lyme CollegeCity & Guilds Level 3 Diploma in Media Techniques (Radio and Print Journalism)2000-2005, Madeley High School 9 GCSEs: Grades A to C including English language and Grade A in Mathematics

SkillsListening - During my Media Techniques course I practiced interviewing skills. I fully understand the difference between listening and ‘active listening’ and how crucial this is to understanding someone’s perspective or needs and how important listening is as a basis of good communication. Team-work - My working career has mostly been in catering and this profession requires inter-personal skills to create effective cohesive teams. IT skills - Good understanding of the Sage package, achieved 80% in assessment at Nottingham Trent University. Comprehensive knowledge of Excel, attained 77% in assessment at Nottingham Trent University. Organization - Whilst working abroad I was in charge of ‘Jazz Sundays’, this was an afternoon meal with entertainment. Each week I had to take the bookings and control the numbers attending; this meant I had to communicate well with customers and ensure they had the most enjoyable afternoon possible. Business acumen – Throughout my working life I have worked in a number of sectors and experienced many different types of workplace. From repairing pallets during college to working in catering through university I have gained knowledge on common business driversI also like to keep my business awareness up to date by following the business, economics and political news

Work Baywater Healthcare Helpline Advisor (Nights) April 2015- present During the nightshift I am the only employee in the office and I have to ensure business continuity. One of my main tasks is proof checking prescriptions input during the daytime; doing this requires an in-depth knowledge of all services and equipment that the company provides and whether these are suitable to the patient’s needs. Answering an emergency call may involve using clear concise communication to either instruct the patient on how to fix the equipment or brief the engineer that I dispatch on the situation. Being the only employee on the shift means I have lots of practice in decision making under pressure and maintaining a high work rate without supervision.

Associated Catering Services Ltd, January 2009- ongoing ACS is a catering agency and due to the nature of this work I am in a different place with new people each time I go to work. Due to this I have learned how to use my intuition and ingenuity to develop and learn quickly under pressure and most importantly my people skills allow me to work cohesively with other employees and customers. Each time at work I am working with customers with many different backgrounds helping me to relate well with anyone I meet.

Work experience Baywater Healthcare Finance Department On my own volition I made a request to the financial director for experience within the finance department. I was allowed to assist in end of month reconciliations; mostly using excel which the department then inputs into an SAP system. Alongside this aided in compiling information needed to sell off an area of the company. Unfortunately I haven’t had as much experience as I would like as I have to have days off for the opportunity.

Interests SportsFootball is my favourite sport and I have followed Port Vale since I can remember. I have played in a number of teams and whilst at university I captained my Futsal team in which we won the league during the final year. Currently I play in a team with work colleagues which I helped to set-up and weekly write match reports that are sent out to the employees of the company. Alongside this arranged for a pitch where my friends play weekly; unfortunately I cannot play as often at the moment due to my work schedule.

References

Daniella Paola Rudd – Employer: Associated Catering Services LTDAssociated Catering Services Ltd.7 Buckmaster Avenue, Newcastle-under-Lyme,Staffordshire ST5 3AJ01782 225834/07956024910

Sarah Dawes – Contact Centre ManagerBaywater Healthcare, 2 Millennium GateWestmere Drive Crewe, Cheshire CW1 6XB 07894886570