Wikinomics - Winning With The Enterprise 2.0
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Transcript of Wikinomics - Winning With The Enterprise 2.0
© New Paradigm Learning Corporation 2007 2
The New Enterprise
Structure
Scope
Resource Focus
State
Personnel/focus
Key drivers
Direction
Basis of action
Individual motivation
Learning
Basis for compensation
Relationships
Employee attitude
Dominant requirements
Hierarchical
Internal/closed
Capital
Static, stable
Managers
Reward and punishment
Management commands
Control
Satisfy superiors
Specific skills
Position in hierarchy
Competitive (my turf)
Detachment (it’s a job)
Sound Management
Closed Hierarchy
Networked
External/open
Human, information
Dynamic, changing
Professionals
Commitment
Self-management
Empowerment to act
Achieve team goals
Broader competencies
Accomplishment, competence level
Cooperative (our challenge)
Identification (its’ my company)
Leadership
Open Networked Enterprise
Source: Paradigm Shift: The New Promise of Information Technology, 1992
© New Paradigm Learning Corporation 2007 3
The Rise of the Enterprise 2.0
+ Standards-based
Service oriented
Interoperable
+ Inter-enterprise
Intelligent Networks
Proprietary
Monolithic
Silos
Enterprise
Dumb Networks
10. Technology
+ Relationship Capital
+ Experiences
Transactions
Product/Services9. Relationships
+ Transparent
Real Time
Networked Intelligence
Opaque
Asynchronous processing
Traditional BI
8. Information Liquidity
+ Global N-Generation
Collaboration
+ Across the B-web
Traditional Demographics
Containerized
Internal
7. Human Capital & Knowledge Capital
External (+ Inter-enterprise Integration)
Modular
Reconfigurable
Internal (Enterprise Integration)
Complex
Hardwired
6. Business Processes
Engage and Collaborate
Self-organizing
Power through …
Agile
Plan and Push
Hierarchical
Power over …
Lumbering
5. Modus Operandi
+ Open
+ Shared
Proprietary
Protected4. Intellectual Property
+ Open Innovation
+ Co-Creation
Closed Innovation
Do it Yourself3. Value Innovation
Focused on Core
Business Web
Context, agency
+ Fasttrack Business Models
Vertically Integrated
Non-porous
Content
M&A
2. Corporate Boundaries
Global
Engine - China, India, Emergent
Free Trade
National
Engine - US, Japan, Europe
Protectionist
1. World View
Enterprise 2.0Closed CorporationStrategy Domain
© New Paradigm Learning Corporation 2007 4
Winning With The Enterprise 2.0
© New Paradigm Learning Corporation 2007 5
Time’s Person of the Year
© New Paradigm Learning Corporation 2007 6
Four Drivers for ChangeFour Drivers for Change
WEB 2.0WEB 2.0Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 7
Web 2.0
TRUE
MULTIM
EDIA
BROADBAND MOBILITYWeb 2.0
THE
THIN
G
GEO-SPATIALITY
WEB SERVICES
INTEGRATIO
N
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 8
WEB 2.0WEB 2.0
THENETGENERATION
THENETGENERATION
Four Drivers for ChangeFour Drivers for Change
© New Paradigm Learning Corporation 2007 9
The Demographic Revolution
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 10
Digital Natives – The Net Generation
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 11
The Generation Lap
N-GenersTheir Parents
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 12
The Net Generation
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
Video available for viewing online at www.newparadigm.com
© New Paradigm Learning Corporation 2007 13
WEB 2.0WEB 2.0
THENETGENERATION
THENETGENERATION
THE
SOCIAL
REVOLUTION
THE
SOCIAL
REVOLUTION
Four Drivers for ChangeFour Drivers for Change
© New Paradigm Learning Corporation 2007 14
vs.
The Rise of Collaborative Communities
Flickr.com beats WebShots.com
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 15
vs.
The Rise of Collaborative Communities
Digg.com beats Slashdot.org
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 16
vs.
The Rise of Collaborative Communities
Craigslist.org beats Monster.com, Match.com
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 17
vs.
The Rise of Collaborative Communities
Myspace.com beats MTV.com
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 18
vs.
The Rise of Collaborative Communities
Wikipedia.org beats Britannica.com
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 19
vs.
The Rise of Collaborative Communities
Blogger.com beat CNN.com
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 20
vs.
The Rise of Collaborative Communities
Epinions.com vs ConsumerReports.org
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 21
Alex Tapscott’s Wikinomicists Community
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 22
WEB 2.0WEB 2.0
THENET GENERATION
THENET GENERATION
THESOCIAL
REVOLUTION
THESOCIAL
REVOLUTION
THEECONOMIC
REVOLUTION
THEECONOMIC
REVOLUTION
Four Drivers for ChangeFour Drivers for Change
© New Paradigm Learning Corporation 2007 23
Digital Conglomerates
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 24
The Economics of Collaboration
Industrial AgeCorporation
Value Creation
Critical ResourcesPhysicalFinancial
Knowledge
Self-Organization
TraditionalHierarchy
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 25
The Economics of Collaboration
ExtendedEnterprise
Industrial AgeCorporation
Value Creation
Critical ResourcesPhysicalFinancial
Knowledge
Self-Organization
TraditionalHierarchy
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 26
The Economics of Collaboration
ExtendedEnterprise
Industrial AgeCorporation
Value Creation
Critical ResourcesPhysicalFinancial
Knowledge
Self-Organization
TraditionalHierarchy
BusinessWebs
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 27
The Economics of Collaboration
ExtendedEnterprise
MassCollaboration
Industrial AgeCorporation
Value Creation
Critical ResourcesPhysicalFinancial
Knowledge
Self-Organization
TraditionalHierarchy
BusinessWebs
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 28
The Enterprise 2.0 and the Rise of Mass Collaboration
1. Peering
2. Being Open
3. Sharing
4. Acting Global
Web 2.0
The Net Generation
The Social Revolution
The Economic Revolution
© New Paradigm Learning Corporation 2007 29
Enterprise 2.0 – New Business Models
A 50 year old mining company peers, opens, shares its proprietary data and acts globally in a bid to transform itself and explore the extent of a rich new find.
© New Paradigm Learning Corporation 2007 30
WEB 2.0WEB 2.0
THENETGENERATION
THENETGENERATION
THESOCIAL
REVOLUTION
THESOCIAL
REVOLUTION
THEECONOMIC
REVOLUTION
THEECONOMIC
REVOLUTION
Four Drivers for ChangeFour Drivers for Change
© New Paradigm Learning Corporation 2007 31
The Perfect StormThe Perfect Storm
© New Paradigm Learning Corporation 2007 32
1. Peer Pioneers
2. Ideagoras
3. Prosumers
4. The New Alexandrians
5. Open Platforms
6. The Global Plant Floor
7. The Wiki Workplace
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 33
1. Peer Pioneers
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 34
1. Peer Pioneers
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 35
Marketocracy.com Investment Management
1. Peer Pioneers – Financial Services
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 36
Zopa.com peer lending
1. Peer Pioneers – Financial Services
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 37
How InnoCentive works:
2. Ideagoras
Creating an eBay for innovation
How do you create a vibrant marketplace where you leverage other people's talents, ideas and assets quickly and move on?
P&G’s Larry Huston: “Alliances and joint ventures don't open up the spirit of capitalism within the company. They're vestiges of the central planning approach when instead you need free market mechanisms.”
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 38
2. Ideagoras
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 39
2. Ideagoras
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 40
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 41
3. Prosumers
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 42
3. Prosumers – Case: “Music Industry–The Remix”
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 43
3. Prosumers – Help Us Write the Final Chapter!
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 44
3. Prosumers – Physical Goods
Peer Produced T-Shirts
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 45
SNP Consortium: APBiotech, AstraZeneca Group PLC, Aventis, Bayer Group AG, Bristol-Myers Squibb Co., F. Hoffmann-La Roche, Glaxo SmithKline, Wellcome Trust, IBM, Motorola, Novartis AG, Pfizer Inc., and Searle
4. The New Alexandrians: The Sharing of Science
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 46
4. The New Alexandrians: Nature’s Google Earth Avian Flu Mashup
Source: Howard Ratner, CTO, Nature Publishing Group
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 47
4. The New Alexandrians: Nature’s Google Earth Avian Flu Mashup
Source: Howard Ratner, CTO, Nature Publishing Group
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 48
5. Open Platforms – Amazon API
Amazon.comCustomers
Developers/ Entrepreneurs
Retailers
E-Commerce Services
Mechanical Turk S3
(Simple Storage Service)
Alexa Services(Top Sties, WIS
and WSP)
Historical Pricing
Associates
Marketplace
Pay for Queries >
< Access to A9.com search index
Pay for storage & data transfer >
< Provide online data storage
Provide platform for questions to be outsourced >,>
< Provide answers to questions
Pay Developers for posting acceptable answers >
< Developers pay to have questions answered
Free Access to Amazon data and capability via API >
< Time, Knowledge, Innovation, Promote and Sell Amazon merchandise
Direct Traffic and Possible Sales to Amazon >
< Pay commission on traffic resulting in sales
Host shopping experience and direct sales to Amazon.com for processing >
< Receive commission on sales via associate accounts
Surf Websites follow links to Amazon.com >
Browse Amazon products Via websites and otheronline media >
Browse Amazon and Purchase merchandise >
< Ship merchandise (including that sold by associates) Provide Customer Service
Provide Data From sales >
Provide Pricing and Sales Data >
< Pay fee for access to information
< Pay listing fee and commission to list goods on Amazon
Provide hosting andtransaction services >
< List merchandise, provide a range of products
Facilitates listing and payments for sellers >
Legend:Green – Web ServicesLight Blue – GroupsDark Blue – Other services
NOTE: Missing connector from Associates to Developers. Should read “Pay developer commissions fro sales generated through ECS”
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 49
5. Open Platforms – Pikspot
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 50
6. The Global Plant Floor
The Peer Produced Airplane
In the past, Boeing wrote detailed specifications for each part and asked suppliers to build to plan
Today, suppliers co-design airplanes from scratch and deliver complete sub-assemblies to Boeing’s factory, where a single plane can be snapped together like Lego blocks, in as little as 3 days
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 51
6. The Global Plant Floor – Chinese Motorcycle Industry
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 52
7. The Wiki Workplace
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 53
7. The Wiki Workplace
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 54
1. Peer Pioneers
2. Ideagoras
3. Prosumers
4. The New Alexandrians
5. Open Platforms
6. The Global Plant Floor
7. The Wiki Workplace
Enterprise 2.0 – New Business Models
© New Paradigm Learning Corporation 2007 55
Crisis of Leadership
Paradigm shifts involve dislocation, conflict, confusion, uncertainty.
New paradigms are nearly always received with coolness, even mockery or hostility.
Those with vested interests fight the change.
The shift demands such a different view of things that established leaders are often last to be won over, if at
all. Marilyn Ferguson
© New Paradigm Learning Corporation 2007 56