of people who’ve not switched providers would be more willing to if it was easier to compare accounts.5 Customers aren’t as loyal as they used to be and price comparison sites are making it easier to change.

52%

By fitting your branches with technology like smartphones, tablets and video conferencing, you can stand out among rivals and win more business.

Increase customer retention and advocacy

of people prefer online and mobile channels for day-to-day banking, rather than visiting a branch.4

With customers being more demanding then ever, if you can engage them in the right way, you’ll win

their loyalty and boost your revenue.

98%

Multimedia contact centres will enable you to improve your service levels, improve your customer

experience and open up new ways to market.

Interact with customers on their terms

Better customer engagement Better customer engagement

Why Vodafone for Finance

of IT investment is spent on innovation. The rest is spent on maintaining creaking legacy

infrastructure.3 By moving your operating model to a more flexible, efficient system,

you can react faster to market opportunities.

Cloud and hosting securely moves your business’s IT to the cloud – so your

infrastructure has the flexibility and scalability to drive new areas of growth.

*Sources: 1 www.cmo.com/articles/2015/2/20/digital_natives.html 2 www.ft.com/cms/s/57d648e0-6404-11e4-8ade-00144feabdc0.html#axzz3yvP5gMx3 www.thefinanser.com/2015/08/the-three-reasons-banks-fail-to-embrace-digital-effectively.html/4 www.kpmg.com/AU/en/IssuesAndInsights/ArticlesPublications/banking-on-the-future/Documents/banking-on-the-future-2015-report.pdf5 www.gov.uk/government/news/government-to-make-it-easier-to-check-that-youve-got-the-right-bank-deal

Better connected employees

Better operational agility

of the workforce in 2020 will be made up by Millennials. Keep these people happy and productive by enabling them to work in ways that suit them, using the technology they enjoy in their personal lives.

With Unified Communications you can deliver a more connected workforce, using mobile, fixed, conferencing and presence to make collaboration easy and intuitive.

75%Give people the tools to work how and where they want

With the right technology, organisations can more easily connect their locations, streamline their communications and become more agile. With fixed and mobile communications, staff are better connected to internal systems, files, other employees and customers.

Over 40%

Only 20%

of UK businesses have suffered security breaches.1 It’s never been more important to safeguard your

sensitive data when staff are working on smartphones or tablets. 2

Vodafone Secure Device Manager (VSDM) manages and secures every device from a single portal, giving you the confidence to

encourage remote working.

Protect staff as they work on the move

Invest in the latest technology

Foster greater collaboration

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13.15 Lunch

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Better connected employees

Better operational agility

We work with retail banks, investment banks and insurance firms, providing fixed-line and mobile solutions and cloud, hosting and IoT (Internet of Things) services. Our customers are confidently connected through our global network of networks.

We help businesses achieve:• Better operational agility• Better connected employees• Better customer engagement

To find out how Vodafone can help your business, visit vodafone.co.uk/finance

Or call 0800 046 3037

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