What OMT Global have to Offer
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Your High Performance Training Partner An Introduction to OMT Global What we can do for you 1
Transcript of What OMT Global have to Offer
Your High Performance Training Partner
An Introduction to OMT Global
What we can do for you
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Your High Performance Training Partner
Specialising in helping businesses reach their targets
and perform at their most effective and efficient
Enhance High Performance and Drive Growth•Blended Training
•Project Management
•Evaluation towards ROI
Our Team•Headquarters in Ireland•100 Locally positioned Training Partners•25 Years, 48 Countries, 15 Languages
2Global High Performance Training
Your High Performance Training Partner
How OMT Global Benefits Retail Businesses
Reduction inStaff
Turnoverof
15%
Increase inSales
of up to
20%
CustomerService
Increase of
10%
Your High Performance Training Partner
Our Expertise
Culture• Reinforcing- Global Standards- Regional Focus- Empowered Local Actions
• Providing - Skills & Knowledge- Expertise- Belief & Motivation
•Ensuring alignment that improves results from the Shop Floor upwards
People
Focus
Your High Performance Training Partner
A Selection of Our Clients
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Your High Performance Training Partner
OMT Global’s High Performance Approach
Your High Performance Training Partner
Our Retail Offer-More than Training!
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Your High Performance Training Partner
Branded Programme to Enhance the Impact
Your High Performance Training Partner
OMT Global Retail TrainingThe Underlying Principle of
Our Shop Floor Performance Improvement Programme
• Staff Engagement• Customer
Engagement• Robust Performance
Management• Clear Goals and
Targets• Leadership
The Underlying Principles of
a High Performance Organisation
Creating Conversations that link What You Do to How You Do it
Your High Performance Training Partner
Training and Development Processes, Tools and Local Support
that drive Performance Ownership Across your Shop Floor
What OMT Global Retail TrainingEntails
• Delivered by Local OMT Training Consultants in the local language via blended learning formats, Shop Floor Bites, Classroom Sessions, M-Learning, E-Learning, Coaching.
CertifyYour
Trainers
Your High Performance Training Partner
What OMT Global Retail TrainingDelivers
A simple ‘Traffic Light Snapshot’ from which you can:• Engage in focused performance conversations • Drive ownership of on-going actions on the shop floor to
continually increase sales
Which in turn builds a High Performance Organisation where:
• Staff are engaged at all levels • Staff Turnover is reduced by up to 15%
• Ownership of Performance is embedded at all levels • Sales and Customer Service metrics grow by up to 20%
Your High Performance Training Partner
Everyone Plays their Part
Management Develop and Manage the Performance of Sales Agents
OMT
Your High Performance Training Partner
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Embedding Your Management Principles
Evaluating Performance
Effective Leadership
Supervisor as Trainer, with a focus on
Continuous Development and
Performance Improvement of Sales
Agents
RULES to underpin
all Sales Skills and Activity
2. Sales Academy Philosophy
Based on your Core Principles
Your High Performance Training Partner
Key Success Factors
Increase Sales in Line with Strategic
Objectives
Your High Performance Training Partner
• Engaged at the beginning of the ‘OMT Retail Training Programme’ planning process, the TC will continue to stay in regular contact with Shop Managers and Supervisors via scheduled site visits and monthly phone / Skype coaching
• The amount of In-Shop Support required at any given location will be driven by the number of staff and by the strategic priority of the location
• Regular contact over the next 12 months will be provided to embed the behaviour change required on the Shop Floor
• The TC will be in regular contact with key stakeholders to inform them of progress
OMT Training Consultant (TC) Support
Note: this level of support will then lessen significantly, shifting to monitoring performance and auditing standards
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Your High Performance Training Partner
• Checklists to be completed daily
• List of Current Top Sellers, Slow Movers and Promotions
• ‘On-going’ Shop Floor Observation and Assessment Form for every one of my assigned Sales Agents
• My Monthly Team Training Plan/Record
• The Shop Training Plan
• This Month’s Shop Floor Modular Training Guides
• The Current Hot Message
4. Support Processes and ToolsShop Floor tools- Supervisor’s Team
Development Pack
Giving the Supervisor practical tools they can take out of the back office and onto the shop floor
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Your High Performance Training Partner
For further information, please contact:
OMT GlobalLonsdale House
National Technology ParkLimerickIreland
Tel: +353 61 333 640 IrelandTel: +44 845 604 1768 UKTel: +1 610 389 7559 USATel: +86 1381 7384 834
Web: www.omtglobal.comwww.retailcanvas.cowww.talentcanvas.co
Email:[email protected]
OMT Global@OMT__HQ
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