What is Customer Development?

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To learn more about cust dev, check out my video course: http://bit.ly/1bQW22W

Transcript of What is Customer Development?

Page 1: What is Customer Development?

What is Customer Development?

Mike Fishbein, www.mfishbein.com

Page 2: What is Customer Development?

What is Customer Development?

The practice of gaining customer insights through interviews and structured experiments to generate, test, and optimize startup ideas

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Why Do We Do It?

Avoid spending time and money on stuff people don’t want

Build products that people love

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How to Get Startup Ideas

Learn about:Customer pain pointsValue propositions that resonate

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How to Test Startup Ideas

Is this something anyone wants?If yes confidence and convictionIf no what do they want?

or, quickly move on

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How to Build Awesome Products

Gather customer insights to inform product decisions

Objective of an entrepreneur in a free-market economy: Relentlessly serve customers and provide the most possible value

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What it is Not

A silver bullet

Guarantor of success

Easy

Only for cheap or small opportunities

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Other Benefits of Customer Dev

Customer acquisition

Pricing

Copywriting

Content marketing

Competitor research

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To Learn More About Cust Dev...

Video CourseUdemy (http://bit.ly/1bQW22W)

My Book Amazon (http://amzn.to/1cusVFt)

Questions?www.twitter.com/mfishbein

Good luck validating!