Welcome to Shilpi Group of Companies

501-502 Prakashdeep Building, 7 Tolstoy Marg, New Delhi - 110 001 INDIA, Ph no :+91-11-43500600 eMail : [email protected] , Web Site : www.shilpisoft.com .

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Shilpi Computers Limited is a privately held Indian Company located in New Delhi and Mumbai We were established and incorporated in 1992, to provide computer consultancy, services and support services to the local community.

Over the several years of combined experience in this business has taught us many things. Perhaps the most important is that there is always something new to learn about this rapidly emerging and constantly changing industry. Although we have had to change our product line and direction several times in response to industry changes, we have never deviated from our original objective: “To be fair and honest with our customers, employees and suppliers.”

In the process, we have grown in our knowledge of business and learned from the business itself. This ability to reflect and react, yet remain true to our principles, is one of the main reasons why we are the only surviving business of our kind in the area, For that achievement we owe a great deal of thanks to the confidence of our customers, and hard work and dedication of our loyal employees. No one makes it alone in this business.

So when someone wants to know, who we are, we are proud to say that we are a unique blend of our quality products and services, our dedicated employees, our loyal customers, We are a living, breathing entity, We are proud and willing to be of service to you, each other and the community we serve.

Shilpi Help Desk 10 manage and deliver support services to your employees and customers through a central web-based help desk portal.


Integrate customer and employee supports in one place. Bringing all of your communications and support across channels in one place. Keep Support Tickets and replies. Department Wise and Representative wise Tickets Segregation. Notifications of Replies via Email, SMS etc. Predefined replies and knowledgebase integrations Documents Manager , display and open documents like circulars, notifications etc.



For Online Applications Windows XP Prof. /Windows 2003 Server or Above Dual-processor Xeon 3.0GHz 4 GB RAM Broad Band or Internet Connection Application Web-Server Configuration :- Windows 2003 Server Enterprise Edition(x86 or 64bit)/Linux RHEL ES4 Pre-Installed Apache (jre 1.5 or Above) / Tomcat 6.0.18 or Above LAN Card 100/1000 Mpbs High-Speed Broadband of Static IP (Static Line Recommended)

Shilpi provide online support and services to customer using world known Webex connectivity.

Shilpi provide offline support and messages system using world known support interface , in this system , customer can send or get reply from Shilpi support.

Shilpi provides online chat system where customer can logged in and can chat

with our support representative and get immediate solutions.

Shilpi uses 30 lines telephone panel support system . Customer can dial 011-

43500600 for telephonic support. Customer can download latest product updates from our web site


www.shilpisoft.com

www.shilpisoft.com

[email protected]

https://www.shilpi.webex.com/sc

CORPORATE OFFICE : NEW DELHI Shilpi Computers Ltd.

501-502, Prakashdeep building, 7 Tolstoy Marg New Delhi-110 001, India Ph.Nos : 011-43500600 (30 lines), Fax Number : 23738 772 Email : Web Site : Purchase Product : [email protected] , [email protected] Support : [email protected]

MUMBAI OFFICE :Shilpi Computers Limited203-204 B-Wing, Knox Plaza, Mindspace, Malad (West) ,Mumbai- 400 064 India Ph.Nos : +91-22-42950312,13,14,15Fax Number : +91-22- 42665054Mb.Nos : 9320164077, 9320172280Email :

AUTHORISED DISTRIBUTOR : Bhushan Systems & Consultants P. Ltd.

69/99, 1st Floor, Ganpati Marg, V.T Road, Mansarover, Jaipur-302 020, IndiaPh.Nos :+91-141-2783323,5178608,09829059517Email :


[email protected]

[email protected]

[email protected]

Welcome to Shilpi Group of Companies

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