Vincent A. Betts 8001 S. Williams Cir

Centennial, CO 80122 808-594-7323

vbetts8571@aol.com

Dependable, motivated and trustworthy professional with a diverse work background in hotel, real estate and retail. Strong verbal, written and organizational skills. Able to work in fast paced environments and maintain tasks at hand.

Professional Experience The Modern, Honolulu, HI 2012 – Present Room Service Server

Responsible for providing excellent service in an efficient manner.

Accurately record and enter all beverage items.

Maximize sales by using menu knowledge and suggestive selling techniques.

Maintain cleanliness of service and work areas and ensure they are orderly and properly stocked.

Responsible for collecting accurate payment from guests.

Passion Nibbles, Honolulu, HI 2011-2013 Owner Hand made and sold delectable treats made from the Lilikoi fruit including:

Deep Fried Lilkoi Cakes filled with lilkoi and white chocolate cream

Lilikoi mint ginger drink

Lilikoi Jelly Sold product at local church bazaars, farmer’s markets, the mall, and other community functions

Pier 1 Imports, Honolulu, HI 2010-2012 Sales Leader

Position includes sales

Provide excellent customer service

Performing merchandising and freight flow responsibilities

Performs opening and closing procedures.

Answered and directed incoming phone calls.

Macey’s, Honolulu, HI 2007-2009 Customer Service Manager

Supervised one or more lower-level management staff and other Store personnel.

Recruited and hired new staff as needed.

Maintained a structured Store training program, as set forth by the corporate office.

Monitored operations to ensure that standards were met and maintained regarding customer service, merchandise presentations, store cleanliness, shrinkage, and operating cost controls.

Monitored deliveries to, and product movement within the Store to ensure effective inventory and merchandise management.

Demonstrated salesmanship skills by maintaining sales and accessory levels as per established profit goals.

Ensured the fiscal integrity of the Store by accounting for all cash, merchandise and other Store assets.

Holds accountability for store sales and metric, stock and merchandise flow..

Maintained company standards regarding store sales/performance metrics.

Macey’s, Honolulu, HI (continued) Sales Associate

Key responsibilities include greeting store patrons,

providing product knowledge,

directing customers to fitting rooms, and

Completing transactions on the cash register to include:

Processing payments, applying coupons and promotional codes, issuing receipts, and bagging items upon the conclusion of transactions.

Associates must possess strong sales goals.

Stock racks and shelves and maintaining a presentable sales environment.

Follow all safety and loss prevention protocols as outlined by the corporate offices.

Gristmill Real Estate, Saugerties, NY 2003-2007 Realtor

Top Producer 2005

Present purchase offers to sellers for consideration.

Confer with escrow companies, lenders, home inspectors, and pest control operators to ensure that terms and conditions of purchase agreements are met before closing dates

Interview clients to determine what kinds of properties they are seeking.

Prepare documents such as representation contracts, purchase agreements, closing statements, deeds and leases.

Coordinate property closings, overseeing signing of documents and disbursement of funds.

Act as an intermediary in negotiations between buyers and sellers, generally representing one or the other.

Education, Certifications and Training

Associate to Management Course 2007 Real Estate License 2003 Ulster County Community College 1996-1997

Community Service Habitat for Humanity-Beach clean up

Bone Marrow Donor’s List Liver Donor in 2001

References Available Upon Request