May 22-25, 2016 Los Angeles Convention Center Los Angeles, California

Using Influence and Impact:

Become an Effective HR

Business Leader

Presented by

Cathy Missildine, MBA, SPHR-CP

HR22

5/24/2016

11:00 AM - 12:00 PM

The handouts and presentations attached are copyright and trademark

protected and provided for individual use only.

1

Using Influence & Impact: Becoming an

Effective HR Business Leader

Cathy Missildine, MBA, SPHR

#influence #impact

2

Where is HR Today?

Business Leader

3

HR Crossroads

Organizational Impact

www.metrus.com

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5

9

Insight

Definitions -

• The ability to understand people and situations in a

very clear way

• An understanding of the true nature of something

• The power or act of seeing into a situation

• The act or result of apprehending the inner nature

of things or of seeing intuitively

Synonyms – perception, awareness, comprehension,

appreciation, acumen, judgment, intuition,

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6

Insight Demonstrated

Without Insight With Insight

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Influence

Definitions

• The power to change or affect someone or

something without apparent exertion of force or

direct exercise of command

• A person or thing that affects someone or something

in an important way

• The power or capacity of causing an effect in

indirect or intangible ways

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“Influence is difficult because you have to EARN

trust, commitment and support of

people who are likely dissimilar to you”

Inc Magazine, Mark Miller Dec 2014

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Impact – to positively affect business

results, organizational culture and position in industry

Impact

Insight

Execution

Influence

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Business Acumen

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Business Acumen

Business Acumen

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Phase 1

Phase 2

Phase 3

Phase 4

Phase 5

Impact

• Creating Change

• Achieving

Strategic Goals

• Congratulations,

You have arrived

at the true purpose

of Analytics!

Justification

• Foundational human

capital investments

• Data collection

• Reporting

• Rudimentary tools

• Distributed efforts

Measurement

• Metrics defined

• HR Scorecards &

Dashboards

• Leadership

accountability

• Standardization

• Improvements

celebrated

Effectiveness

• Key Performance

Indicators

• Cohesive efforts

• Process

improvement

• Expanded

organizational

accountability

• More sophisticated

tools

Value Creation

• Genuine Insights

• Decisions based on

data & learnings

• Connections

between people

investment and

business outcomes

defined

• Predictive Models

• Cultural shifts

Price to Play Poker (what you need)•Executive Support•The Right Tools•The Right People

Metrics and Analytics Focus

Provided by: STEVE WOOLWINE, PHR, Chief of Staff, Talent and Hunan Capital

Services, SEARS HOLDINGS CORPORATION

Metrics and Analytics

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HR Brand Builder

From……………………….To

• Support

• Helping

• Administering

• Partnering

• Assisting

• Reacting

• Leading

• Creating

• Analyzing

• Problem Solving

• Influencing

• Impacting

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Gain EntryContracting

(Problem Formulation)

Data Collection

Diagnosing

Potential Solutions

Take Action

Measure for

SuccessDisengage

Problem Solver-Holistic View

Strategic Executer

• Why do most strategies fail?

• Lead communications of new strategy

• Goal cascading process

• Performance Management System

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5 How’s to become an HR

Business Leader

1. Business Acumen

2. Metrics and Analytics Focus

3. HR Brand Builder

4. Problem Solver-Holistic View

5. Strategic Executer

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Moving to Strategic…

1. Executive Support

2. Line Manager Support

3. Transactional Tasks are Efficient and Effective

4. Assess Readiness of Culture

5. Anticipate and Manage Roadblocks

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Facilitators

Processes

Products

Technology

Financial

Others

Revenue

Profitability

Market Share

Budget CostSavings

Others

Business ResultsEnablers

Vision and Mission

The Path to Desired Business Results

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Great books on the subject

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Your opinion matters!

Please take a moment now to evaluate

this session.

Thank You!

Contact Us

cathymissildine@intellectual-capital.net

Cathy Missildine

770-423-1022

@cathymissildine

intellectualcapitalconsulting.blogspot.com

intellectual-capital.net