Leading at all levels - HR Collaborativehr-collaborative.org/documents/2017/Handouts/HR...5...

LEADING AT ALL

LEVELSApril 26, 2017

HR Collaborative Conference

2

About the Speakers

Lisa Kappesser

Author of The Smart New Way To

Get Hired, Use Emotional

Intelligence and Land the Right Job

Nationally certified coach and

recognized leader in Emotional

Intelligence

President of EQ Coaching

Solutions, LLC

Bob McEwan

Author of Five Fundamentals to

Unleash Millennial Talent

Retired General Manager and

Senior Executive of GE Aviation

President of Bob McEwan

Management Consulting, LLC

© EQ Coaching Solutions LLC

http://www.google.com/url?sa=i&rct=j&q=&esrc=s&source=images&cd=&ved=0ahUKEwi73Prdi6vMAhUF4yYKHQ6tC9cQjRwIBw&url=http://lei-consulting.com/about/our-team/&psig=AFQjCNFwrml82xZZwIFHI5BIwysdzg939A&ust=1461718458714782

3

Whether you have a team of direct

reports or not,

you can be a “leader.”

© EQ Coaching Solutions LLC 3

4

The key to

leadership is

influence, not

authority. – Ken Blanchard


5

Today’s Take-aways:

• Leadership is about influence and developing others

• Leading effectively involves more than your IQ and

credibility, it involves your personal and social

competencies, or emotional intelligence (EQ)

• Hear how Bob’s success as a senior leader at GE Aviation

was channeled through his EQ and his framework of

leadership fundamentals

• Develop your unique, personal style of leadership by

growing your EQ

Emotional intelligence is the foundation for effective leadership styles.


6

Three Components of Effective

Communication

IQ EQ Credibility

Impact your ability to…Influence and Persuade


7

Emotional Intelligence (EQ)

Personal Competencies

Self-Awareness

Self-Management

Social Competencies

Social Awareness

Social Skills

The good news: You can improve your EQ at any age.


8

Why is EQ Important?

• Research shows EQ is

• the biggest predictor of

performance

• strongest driver of success.1

• The higher up you are in an

organization, the more emotional

intelligence versus cognitive

intelligence or technical expertise,

determines your leadership success,

contributing as much as 85-90%.2

1 BarOn, 1997

2 Nadler, 2007

3 How Do You Stack Up? EQ Trends by Industry, TalentSmart, 2010

90%of top performers

are high in EQ.3


9

The Challenge:

Develop Your Own Style of Leadership

“These leadership traits in themselves are not particularly

earth-shattering, but Bob’s discipline in living them day in and

day out is. He created his own leadership theory and

endeavored to live by those tenets. In doing so, he set an

example of living leadership his own way and contributing to

everything he did and touched. He always made everyone and

everything around him better.”

Raghu Krishnamoorthy, Chief Learning Officer, GE

© Bob McEwan Management Consulting, LLC

10

5 Fundamentals of Leadership

Firm

Fair

Friendly

Family

Faith


11


Firm

Fair

Friendly

Family

Faith

• Set a vision

• Communicate the

plan

• Execute on goals

• Set a vision

• Communicate the

plan


Bold indicates emotional intelligence competencies


12


Firm

Fair

Friendly

Family

Faith

• Set a vision

• Communicate the

plan


• Value diversity

• Seek. Share. Listen.

• Do the right thing



13


Firm

Fair

Friendly

Family

Faith

• Set a vision

• Communicate the

plan


• Bring positive

energy

• Reward & Recognize

(frequently)

• Have fun



14

Firm

Fair

Friendly

Family

Faith


• Set a vision

• Communicate the

plan


• Build a team

• Create a winning

environment

• Talent is keyFamily



15


Firm

Fair

Friendly

Family

Faith

• Set a vision

• Communicate the

plan


• Relax and replenish

• Volunteer

• Know who you are



16

Expand Your Personal Competencies

• Self-assessments: ex. StrengthsFinder

• Self-coaching: reflection and daily observation

• Journaling: writing about observations and insights to

understand patterns


• Mentoring: seek a listener who

can provide accurate feedback

and support development

• 360º Assessments and

Interviews

• Coaching

17

Grow Your Social Competencies• Listen with openness and awareness

• Show empathy through words and non-verbals

• Share appropriate self-disclosure

• Prepare your message

• Express with clarity, conciseness, immediacy, directness

and in a supportive way (no sarcasm)


18

We influence

through our

connections to

others and our

relationships.


19

Questions for us?


Are you helping your direct reports to grow

their skills and competencies?

Are you a better leader than you were a

year ago?

Are you developing and coaching your team

members to be future leaders?

Questions for reflection:

20

Bob McEwan

Author: 5 Fundamentals to Unleash Millennial Talent

President, Bob McEwan Management Consulting, LLC

Email: [email protected]

Phone: (513) 239-0658

THANK YOU!

Lisa Kappesser, MA, ACC

Author: The Smart New Way to Get Hired

President, EQ Coaching Solutions, LLC

Senior Consultant, LEI Consulting

Email: [email protected]

Phone: (513) 312-7856


Leading at all levels - HR Collaborativehr-collaborative.org/documents/2017/Handouts/HR...5...

Documents

Transcript of Leading at all levels - HR Collaborativehr-collaborative.org/documents/2017/Handouts/HR...5...